IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v14y2005i4d10.1007_s10726-005-0318-3.html
   My bibliography  Save this article

When Success Isn’t Everything – Case Studies of Two Virtual Teams

Author

Listed:
  • Rod Jarman

    (Curtin University of Technology, Information Systems)

Abstract

Researchers have been attempting to identify the factors that contribute to virtual team success. Two virtual teams were studied over six-months using an interpretive approach and qualitative data collection techniques. The outcomes of these teams were outwardly very poor. Yet, team members considered themselves successful in relation to the circumstances in which they found themselves. The team members identified the factors they believed contributed to the outcomes and the rationale for why they were successful despite the outward appearances. The interpretive approach allowed for an exploration of the circumstances, and how these perspectives were derived. The cases indicate that working in distributed mode can be problematic if teamwork issues are not addressed, and a technological focus adopted.

Suggested Citation

  • Rod Jarman, 2005. "When Success Isn’t Everything – Case Studies of Two Virtual Teams," Group Decision and Negotiation, Springer, vol. 14(4), pages 333-354, July.
    • Handle: RePEc:spr:grdene:v:14:y:2005:i:4:d:10.1007_s10726-005-0318-3
    DOI: 10.1007/s10726-005-0318-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-005-0318-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-005-0318-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Martha L. Maznevski & Katherine M. Chudoba, 2000. "Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness," Organization Science, INFORMS, vol. 11(5), pages 473-492, October.
    2. Wanda J. Orlikowski & Jack J. Baroudi, 1991. "Studying Information Technology in Organizations: Research Approaches and Assumptions," Information Systems Research, INFORMS, vol. 2(1), pages 1-28, March.
    3. Rutkowski, A.F. & Vogel, D. & Bemelmans, T.M.A. & van Genuchten, M., 2002. "Group support systems and virtual collaboration : The HKNet project," Other publications TiSEM cae7bf5b-0602-4336-a05c-9, Tilburg University, School of Economics and Management.
    4. Gerardine DeSanctis & Marshall Scott Poole, 1994. "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory," Organization Science, INFORMS, vol. 5(2), pages 121-147, May.
    5. A.-F. Rutkowski & D. Vogel & T.M.A. Bemelmans & M. van Genuchten, 2002. "Group Support Systems and Virtual Collaboration: The HKNET Project," Group Decision and Negotiation, Springer, vol. 11(2), pages 101-125, March.
    6. Kelly Burke & Laku Chidambaram & Kregg Aytes, 2002. "Do Some Things Change Faster than Others? The Dynamics of Behavioral Change in Computer-Supported Groups," Group Decision and Negotiation, Springer, vol. 11(4), pages 293-309, July.
    7. Chris Kimble & Paul Hildreth, 2004. "Communities of Practice: Going One Step Too Far?," Post-Print halshs-00489632, HAL.
    8. Eden, Colin, 1995. "On evaluating the performance of `wide-band' GDSS's," European Journal of Operational Research, Elsevier, vol. 81(2), pages 302-311, March.
    9. Geoff Walsham, 1995. "The Emergence of Interpretivism in IS Research," Information Systems Research, INFORMS, vol. 6(4), pages 376-394, December.
    10. Sajda Qureshi & Doug Vogel, 2001. "Adaptiveness in Virtual Teams: Organisational Challenges and Research Directions," Group Decision and Negotiation, Springer, vol. 10(1), pages 27-46, January.
    11. Rita M. Walczuch & Richard T. Watson, 2001. "Analyzing Group Data in MIS Research: Including the Effect of the Group," Group Decision and Negotiation, Springer, vol. 10(1), pages 83-94, January.
    12. Pinsonneault, Alain & Kraemer, Kenneth L., 1990. "The effects of electronic meetings on group processes and outcomes: An assessment of the empirical research," European Journal of Operational Research, Elsevier, vol. 46(2), pages 143-161, May.
    13. Baltes, Boris B. & Dickson, Marcus W. & Sherman, Michael P. & Bauer, Cara C. & LaGanke, Jacqueline S., 2002. "Computer-Mediated Communication and Group Decision Making: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 87(1), pages 156-179, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sanjiv D. Vaidya & Priya Seetharaman, 2011. "Explaining Sophistication in Collaborative Technology Use: A Context—Technology Fit Perspective," Group Decision and Negotiation, Springer, vol. 20(2), pages 185-213, March.
    2. Alois Surynek, 2008. "Sociological and Social-psychological Research in the Organizations and Its Use [Sociologický a sociálně psychologický výzkum v organizacích a jeho užití]," Acta Oeconomica Pragensia, Prague University of Economics and Business, vol. 2008(5), pages 22-31.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
    2. Sanjiv D. Vaidya & Priya Seetharaman, 2011. "Explaining Sophistication in Collaborative Technology Use: A Context—Technology Fit Perspective," Group Decision and Negotiation, Springer, vol. 20(2), pages 185-213, March.
    3. Avgerou, Chrisanthi, 2000. "Information systems: what sort of science is it?," Omega, Elsevier, vol. 28(5), pages 567-579, October.
    4. Robert M. Fuller & Alan R. Dennis, 2009. "Does Fit Matter? The Impact of Task-Technology Fit and Appropriation on Team Performance in Repeated Tasks," Information Systems Research, INFORMS, vol. 20(1), pages 2-17, March.
    5. Hill, N. Sharon & Bartol, Kathryn M. & Tesluk, Paul E. & Langa, Gosia A., 2009. "Organizational context and face-to-face interaction: Influences on the development of trust and collaborative behaviors in computer-mediated groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 187-201, March.
    6. Midgley, Gerald & Cavana, Robert Y. & Brocklesby, John & Foote, Jeff L. & Wood, David R.R. & Ahuriri-Driscoll, Annabel, 2013. "Towards a new framework for evaluating systemic problem structuring methods," European Journal of Operational Research, Elsevier, vol. 229(1), pages 143-154.
    7. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
    8. Pamela J. Hinds & Diane E. Bailey, 2003. "Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams," Organization Science, INFORMS, vol. 14(6), pages 615-632, December.
    9. Wanda J. Orlikowski & C. Suzanne Iacono, 2001. "Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact," Information Systems Research, INFORMS, vol. 12(2), pages 121-134, June.
    10. Chen, Wenshin & Bennett, David, 2013. "Gaining social values of wireless technology: An interpretive case study in the healthcare institutional context," International Journal of Information Management, Elsevier, vol. 33(5), pages 802-809.
    11. Carlos A. Osorio & Dov Dori & Joseph Sussman, 2011. "COIM: An object‐process based method for analyzing architectures of complex, interconnected, large‐scale socio‐technical systems," Systems Engineering, John Wiley & Sons, vol. 14(4), pages 364-382, December.
    12. Catherine Durnell Cramton, 2001. "The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration," Organization Science, INFORMS, vol. 12(3), pages 346-371, June.
    13. Sumita Raghuram & Philipp Tuertscher & Raghu Garud, 2010. "Research Note ---Mapping the Field of Virtual Work: A Cocitation Analysis," Information Systems Research, INFORMS, vol. 21(4), pages 983-999, December.
    14. Martha L. Maznevski & Nicholas A. Athanassiou, 2006. "Guest editors’ introduction to the focused issue: A new direction for global teams research," Management International Review, Springer, vol. 46(6), pages 631-646, December.
    15. Raymond F. Zammuto & Terri L. Griffith & Ann Majchrzak & Deborah J. Dougherty & Samer Faraj, 2007. "Information Technology and the Changing Fabric of Organization," Organization Science, INFORMS, vol. 18(5), pages 749-762, October.
    16. Scott, Susan V., 1999. "IT-enabled credit risk modernization: a revolution under the cloak of normality," LSE Research Online Documents on Economics 37871, London School of Economics and Political Science, LSE Library.
    17. Boyer O’Leary, Michael & Wilson, Jeanne M. & Metiu, Anca, 2011. "Beyond Being There: The Symbolic Role of Communication and Identification in the Emergence of Perceived Proximity in Geographically Dispersed Work," ESSEC Working Papers WP1112, ESSEC Research Center, ESSEC Business School.
    18. Karim Gassemi, 2019. "Collective Strategy Formulation: An Experimental Research Assessing the Positive Impact of Group Decision Support System on Work Group," International Review of Management and Marketing, Econjournals, vol. 9(5), pages 150-157.
    19. Lionel P. Robert & Alan R. Dennis & Manju K. Ahuja, 2008. "Social Capital and Knowledge Integration in Digitally Enabled Teams," Information Systems Research, INFORMS, vol. 19(3), pages 314-334, September.
    20. Wadi Tahri & Bernard Fallery, 2010. "L'usage de la messagerie électronique : une méta-analyse des travaux francophones sur la période 2000-2008," Post-Print hal-00773676, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:14:y:2005:i:4:d:10.1007_s10726-005-0318-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.