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Virtual Meetings With Hundreds of Managers

Author

Listed:
  • Harry Arkesteijn

    (Rabobank Capabel)

  • Jasper de Rooij

    (Groupsupport)

  • Michèl van Eekhout

    (Groupsupport)

  • Michiel van Genuchten

    (Eindhoven University of Technology)

  • Theo Bemelmans

    (Eindhoven University of Technology)

Abstract

This paper describes the use of a Group Support System (GSS) in a distributed meeting with hundreds of managers. All were managing directors of the local banks of Rabobank. The distributed meeting has contributed to reducing the lead-time of a decision of hundreds of managers from an estimated 6 months to 4 weeks while at the same time increasing the involvement of the managers. The paper discusses the processes followed, the results achieved, the feedback from the managers as collected in a survey and the lessons learned. The experience shows that large-scale virtual meetings with business managers are feasible today. The participants recognize the usefulness of the virtual meeting but also indicate the need to improve the processes followed and the IT used.

Suggested Citation

  • Harry Arkesteijn & Jasper de Rooij & Michèl van Eekhout & Michiel van Genuchten & Theo Bemelmans, 2004. "Virtual Meetings With Hundreds of Managers," Group Decision and Negotiation, Springer, vol. 13(3), pages 211-221, May.
    • Handle: RePEc:spr:grdene:v:13:y:2004:i:3:d:10.1023_b:grup.0000031075.60944.49
    DOI: 10.1023/B:GRUP.0000031075.60944.49
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    References listed on IDEAS

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    1. Sirkka L. Jarvenpaa & Dorothy E. Leidner, 1999. "Communication and Trust in Global Virtual Teams," Organization Science, INFORMS, vol. 10(6), pages 791-815, December.
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    3. Rutkowski, A.F. & Vogel, D. & van Genuchten, M. & Bemelmans, T.M.A. & Favier, M., 2002. "E-collaboration : The reality of virtuality," Other publications TiSEM aa2160e2-84cc-4d49-9181-6, Tilburg University, School of Economics and Management.
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