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Witch hunts and scapegoats: an investigation into the impact of personal liability concerns on engineers’ reporting of risks

Author

Listed:
  • Sarah Maslen

    (University of Canberra)

  • Jan Hayes

    (RMIT University)

  • Janice Wong

    (RMIT University)

  • Christina Scott-Young

    (RMIT University)

Abstract

Previous research in the health, aviation, and construction sectors, principally with operators, has found that individual blame for small failures discourages hazard and incident reporting and so adversely impacts disaster prevention. This finding has widely influenced practice in organizations relying on engineers, although the extent to which it applies to this work domain has been subject to limited empirical research. Based on a survey of Australian engineers (n = 275), in this article we examine how personal legal liability considerations impact on hazard and incident reporting and the less formal practice of telling stories about events. We found that 48% of engineers are more likely to report hazards as a result of their personal liability concerns. Only 5% indicated that they were less likely to report hazards. We suggest that these findings are due to the nature of engineering work, where decision-making is distributed across time, place, and people. In this context, reporting and informally telling of risks and hazards to others in the organization is understood to transfer responsibility for remedial action and so limit one’s personal liability. While there is some trepidation among engineers as to whether this strategy, among other work practices, will be sufficient protection, they see this as acting professionally and as such the ‘right’ thing to do.

Suggested Citation

  • Sarah Maslen & Jan Hayes & Janice Wong & Christina Scott-Young, 2020. "Witch hunts and scapegoats: an investigation into the impact of personal liability concerns on engineers’ reporting of risks," Environment Systems and Decisions, Springer, vol. 40(3), pages 413-426, September.
  • Handle: RePEc:spr:envsyd:v:40:y:2020:i:3:d:10.1007_s10669-020-09757-0
    DOI: 10.1007/s10669-020-09757-0
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    References listed on IDEAS

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    1. Jean-François Vautier & Nicolas Dechy & Thierry Coye de Brunélis & Guillaume Hernandez & Richard Launay & Diana Paola Moreno Alarcon, 2018. "Benefits of systems thinking for a human and organizational factors approach to safety management," Environment Systems and Decisions, Springer, vol. 38(3), pages 353-366, September.
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    5. Sarah Maslen & Jan Hayes, 2016. "Preventing black swans: incident reporting systems as collective knowledge management," Journal of Risk Research, Taylor & Francis Journals, vol. 19(10), pages 1246-1260, November.
    6. W. Alexander Vacca, 2019. "The social context of technological systems: dreadnoughts, computers, and flags," Environment Systems and Decisions, Springer, vol. 39(2), pages 154-162, June.
    7. Jean-François Vautier & Nicolas Dechy & Thierry Coye de Brunélis & Diana Paola Moreno Alarcon & Guillaume Hernandez & Richard Launay, 2018. "Benefits of systems thinking for a human and organizational factors approach to safety management," Post-Print hal-02290981, HAL.
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    10. Jan Hayes & Sarah Maslen, 2015. "Knowing stories that matter: learning for effective safety decision-making," Journal of Risk Research, Taylor & Francis Journals, vol. 18(6), pages 714-726, June.
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    Cited by:

    1. Zachary A. Collier & James H. Lambert & Igor Linkov, 2020. "Concurrent threats and disasters: modeling and managing risk and resilience," Environment Systems and Decisions, Springer, vol. 40(3), pages 299-300, September.

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