IDEAS home Printed from https://ideas.repec.org/a/spr/cejnor/v32y2024i3d10.1007_s10100-023-00864-2.html
   My bibliography  Save this article

Solving the multisite staff planning and scheduling problem in a sheltered employment centre that employs workers with intellectual disabilities by MILP: a Spanish case study

Author

Listed:
  • Julien Maheut

    (Universitat Politècnica de València)

  • Jose P. Garcia-Sabater

    (Universitat Politècnica de València)

  • Julio J. Garcia-Sabater

    (Universitat Politècnica de València)

  • Sofia Garcia-Manglano

    (Universitat Politècnica de València)

Abstract

In sheltered employment centres, staff planning and scheduling activities are critical for operations managers. A generic framework is not easy to set up not only because legal issues are diverse and differ among these service organization types, but one worker may not fit in anywhere at any time. This complexity is greater when workers with specific needs perform work activities in many labour enclaves and different sectors. In this paper, a mixed-integer linear model to solve workers’ shift assignments to other workplaces and various activities to form teams is proposed. The novelty of the proposed model lies in considering specific features, such as the skills matrix and the affinity matrix, between the different actors in a labour enclave. The model is validated using real instances from a case study, and several objectives are tested and discussed. The decision support system that sustains the model is introduced and managerial issues are discussed.

Suggested Citation

  • Julien Maheut & Jose P. Garcia-Sabater & Julio J. Garcia-Sabater & Sofia Garcia-Manglano, 2024. "Solving the multisite staff planning and scheduling problem in a sheltered employment centre that employs workers with intellectual disabilities by MILP: a Spanish case study," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 32(3), pages 569-591, September.
    • Handle: RePEc:spr:cejnor:v:32:y:2024:i:3:d:10.1007_s10100-023-00864-2
    DOI: 10.1007/s10100-023-00864-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10100-023-00864-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10100-023-00864-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Maenhout, Broos & Vanhoucke, Mario, 2010. "A hybrid scatter search heuristic for personalized crew rostering in the airline industry," European Journal of Operational Research, Elsevier, vol. 206(1), pages 155-167, October.
    2. Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
    3. Brucker, Peter & Qu, Rong & Burke, Edmund, 2011. "Personnel scheduling: Models and complexity," European Journal of Operational Research, Elsevier, vol. 210(3), pages 467-473, May.
    4. Belií«n, Jeroen & Demeulemeester, Erik, 2008. "A branch-and-price approach for integrating nurse and surgery scheduling," European Journal of Operational Research, Elsevier, vol. 189(3), pages 652-668, September.
    5. A Corominas & A Lusa & R Pastor, 2002. "Using MILP to plan annualised working hours," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(10), pages 1101-1108, October.
    6. J. Arturo Castillo-Salazar & Dario Landa-Silva & Rong Qu, 2016. "Workforce scheduling and routing problems: literature survey and computational study," Annals of Operations Research, Springer, vol. 239(1), pages 39-67, April.
    7. Stolletz, Raik, 2010. "Operational workforce planning for check-in counters at airports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 46(3), pages 414-425, May.
    8. Yongjian Li & Jian Chen & Xiaoqiang Cai, 2007. "An integrated staff-sizing approach considering feasibility of scheduling decision," Annals of Operations Research, Springer, vol. 155(1), pages 361-390, November.
    9. Nishi, Tatsushi & Sugiyama, Taichi & Inuiguchi, Masahiro, 2014. "Two-level decomposition algorithm for crew rostering problems with fair working condition," European Journal of Operational Research, Elsevier, vol. 237(2), pages 465-473.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
    2. Doi, Tsubasa & Nishi, Tatsushi & Voß, Stefan, 2018. "Two-level decomposition-based matheuristic for airline crew rostering problems with fair working time," European Journal of Operational Research, Elsevier, vol. 267(2), pages 428-438.
    3. Breugem, T. & Dollevoet, T.A.B. & Huisman, D., 2017. "Is Equality always desirable?," Econometric Institute Research Papers EI2017-30, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    4. Volland, Jonas & Fügener, Andreas & Brunner, Jens O., 2017. "A column generation approach for the integrated shift and task scheduling problem of logistics assistants in hospitals," European Journal of Operational Research, Elsevier, vol. 260(1), pages 316-334.
    5. Lishun Zeng & Mingyu Zhao & Yangfan Liu, 2019. "Airport ground workforce planning with hierarchical skills: a new formulation and branch-and-price approach," Annals of Operations Research, Springer, vol. 275(1), pages 245-258, April.
    6. Thomas Breugem & Twan Dollevoet & Dennis Huisman, 2022. "Is Equality Always Desirable? Analyzing the Trade-Off Between Fairness and Attractiveness in Crew Rostering," Management Science, INFORMS, vol. 68(4), pages 2619-2641, April.
    7. Hans Corsten & Ferdinand Becker & Hagen Salewski, 2020. "Integrating truck and workforce scheduling in a cross-dock: analysis of different workforce coordination policies," Journal of Business Economics, Springer, vol. 90(2), pages 207-237, March.
    8. Mesquita, Marta & Moz, Margarida & Paias, Ana & Pato, Margarida, 2015. "A decompose-and-fix heuristic based on multi-commodity flow models for driver rostering with days-off pattern," European Journal of Operational Research, Elsevier, vol. 245(2), pages 423-437.
    9. Arpan Rijal & Marco Bijvank & Asvin Goel & René de Koster, 2021. "Workforce Scheduling with Order-Picking Assignments in Distribution Facilities," Transportation Science, INFORMS, vol. 55(3), pages 725-746, May.
    10. Ferdinand Kiermaier & Markus Frey & Jonathan F. Bard, 2020. "The flexible break assignment problem for large tour scheduling problems with an application to airport ground handlers," Journal of Scheduling, Springer, vol. 23(2), pages 177-209, April.
    11. Young-Chae Hong & Amy Cohn & Stephen Gorga & Edmond O’Brien & William Pozehl & Jennifer Zank, 2019. "Using Optimization Techniques and Multidisciplinary Collaboration to Solve a Challenging Real-World Residency Scheduling Problem," Interfaces, INFORMS, vol. 49(3), pages 201-212, May.
    12. Ivan Kovynyov & Ralf Mikut, 2019. "Digital technologies in airport ground operations," Netnomics, Springer, vol. 20(1), pages 1-30, April.
    13. Smirnov, Dmitry & Huchzermeier, Arnd, 2020. "Analytics for labor planning in systems with load-dependent service times," European Journal of Operational Research, Elsevier, vol. 287(2), pages 668-681.
    14. Komarudin, & Guerry, Marie-Anne & De Feyter, Tim & Vanden Berghe, Greet, 2013. "The roster quality staffing problem – A methodology for improving the roster quality by modifying the personnel structure," European Journal of Operational Research, Elsevier, vol. 230(3), pages 551-562.
    15. Xizi Qiao & Ying Yang & Yu Guo & Yong Jin & Shuaian Wang, 2024. "Optimal Routing and Scheduling of Flag State Control Officers in Maritime Transportation," Mathematics, MDPI, vol. 12(11), pages 1-23, May.
    16. Ladier, Anne-Laure & Alpan, Gülgün & Penz, Bernard, 2014. "Joint employee weekly timetabling and daily rostering: A decision-support tool for a logistics platform," European Journal of Operational Research, Elsevier, vol. 234(1), pages 278-291.
    17. Xiang Li & Haoyue Fan & Jiaming Liu & Qifeng Xun, 2022. "Staff scheduling in blood collection problems," Annals of Operations Research, Springer, vol. 316(1), pages 365-400, September.
    18. Zhang, Zizhen & Qin, Hu & Wang, Kai & He, Huang & Liu, Tian, 2017. "Manpower allocation and vehicle routing problem in non-emergency ambulance transfer service," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 106(C), pages 45-59.
    19. Annear, Luis Mauricio & Akhavan-Tabatabaei, Raha & Schmid, Verena, 2023. "Dynamic assignment of a multi-skilled workforce in job shops: An approximate dynamic programming approach," European Journal of Operational Research, Elsevier, vol. 306(3), pages 1109-1125.
    20. Maria Fleischer Fauske & Erlend Øby Hoff, 2016. "From F-16 to F-35: Optimizing the Training of Pilots in the Royal Norwegian Air Force," Interfaces, INFORMS, vol. 46(4), pages 326-333, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:cejnor:v:32:y:2024:i:3:d:10.1007_s10100-023-00864-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.