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Electronic Word of Mouth

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  • Bettina Lis
  • Christian Neßler

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Suggested Citation

  • Bettina Lis & Christian Neßler, 2014. "Electronic Word of Mouth," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(1), pages 63-65, February.
    • Handle: RePEc:spr:binfse:v:6:y:2014:i:1:p:63-65
    DOI: 10.1007/s12599-013-0306-0
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    References listed on IDEAS

    as
    1. Chrysanthos Dellarocas, 2003. "The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms," Management Science, INFORMS, vol. 49(10), pages 1407-1424, October.
    2. Bettina Lis, 2013. "In eWOM We Trust," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 5(3), pages 129-140, June.
    3. Dellarocas, Chrysanthos, 2003. "The Digitization of Word-of-mouth: Promise and Challenges of Online Feedback Mechanisms," Working papers 4296-03, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Timm Teubner & Florian Hawlitschek & Marc T. P. Adam, 2019. "Reputation Transfer," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(2), pages 229-235, April.
    2. M. Narciso, 2022. "The Unreliability of Online Review Mechanisms," Journal of Consumer Policy, Springer, vol. 45(3), pages 349-368, September.
    3. Miriam Däs & Julia Klier & Mathias Klier & Georg Lindner & Lea Thiel, 2017. "Customer lifetime network value: customer valuation in the context of network effects," Electronic Markets, Springer;IIM University of St. Gallen, vol. 27(4), pages 307-328, November.
    4. Benedict Bender, 2020. "The Impact of Integration on Application Success and Customer Satisfaction in Mobile Device Platforms," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 515-533, December.
    5. Lorenz Graf-Vlachy & Tarun Goyal & Yannick Ouardi & Andreas König, 2021. "Reviews Left and Right: The Link Between Reviewers’ Political Ideology and Online Review Language," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(4), pages 403-417, August.
    6. Xiaoyu Yu & Yajie Li & Daniel Q. Chen & Xiaotong Meng & Xiangming Tao, 2019. "Entrepreneurial bricolage and online store performance in emerging economies," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(2), pages 167-185, June.

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