On the modelling and performance measurement of service networks with heterogeneous customers
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DOI: 10.1007/s10479-019-03391-z
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- Gabi Hanukov & Michael Hassoun & Oren Musicant, 2021. "On the Benefits of Providing Timely Information in Ticket Queues with Balking and Calling Times," Mathematics, MDPI, vol. 9(21), pages 1-16, October.
- Gregor Selinka & Raik Stolletz & Thomas I. Maindl, 2022. "Performance Approximation for Time-Dependent Queues with Generally Distributed Abandonments," INFORMS Journal on Computing, INFORMS, vol. 34(1), pages 20-38, January.
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Keywords
Queueing; Multi-class networks; System performance; Fluid and diffusion approximation; Flow of outcomes;All these keywords.
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