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Multicriteria Modelling of Repair Contract Based on Utility and ELECTRE I Method with Dependability and Service Quality Criteria

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  • Adiel Almeida

Abstract

A DM faces a choice among several alternatives of repair contract for a system. Each alternative of a repair contract implies specific results regarding the following characteristics or criteria: response time, quality service, dependability and related cost. This problem has been analysed through a multicriteria decision model. The model is based on the ELECTRE method combined with utility functions. Main theoretical aspects and practical implications are presented, including a numerical application. Copyright Springer Science + Business Media, Inc. 2005

Suggested Citation

  • Adiel Almeida, 2005. "Multicriteria Modelling of Repair Contract Based on Utility and ELECTRE I Method with Dependability and Service Quality Criteria," Annals of Operations Research, Springer, vol. 138(1), pages 113-126, September.
    • Handle: RePEc:spr:annopr:v:138:y:2005:i:1:p:113-126:10.1007/s10479-005-2448-z
    DOI: 10.1007/s10479-005-2448-z
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    1. Page, Frank H, Jr, 1994. "Dominant Strategy Mechanisms for Contract Auctions with Risk Aversion and Moral Hazard," International Journal of Game Theory, Springer;Game Theory Society, vol. 23(1), pages 25-42.
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    3. Murthy, D. N. P. & Asgharizadeh, E., 1999. "Optimal decision making in a maintenance service operation," European Journal of Operational Research, Elsevier, vol. 116(2), pages 259-273, July.
    4. Kennedy, W. J., 1993. "Modeling in-house vs. contract maintenance, with fixed costs and learning effects," International Journal of Production Economics, Elsevier, vol. 32(3), pages 277-283, November.
    5. Teixeira de Almeida, Adiel, 2001. "Multicriteria decision making on maintenance: Spares and contracts planning," European Journal of Operational Research, Elsevier, vol. 129(2), pages 235-241, March.
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    Citations

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    Cited by:

    1. Caroline Mota & Adiel Almeida, 2012. "A multicriteria decision model for assigning priority classes to activities in project management," Annals of Operations Research, Springer, vol. 199(1), pages 361-372, October.
    2. Brito, Anderson J. & de Almeida, Adiel T., 2012. "Modeling a multi-attribute utility newsvendor with partial backlogging," European Journal of Operational Research, Elsevier, vol. 220(3), pages 820-830.
    3. Mladen Stamenković & Ivan Anić & Marijana Petrović & Nataša Bojković, 2016. "An ELECTRE approach for evaluating secondary education profiles: evidence from PISA survey in Serbia," Annals of Operations Research, Springer, vol. 245(1), pages 337-358, October.
    4. Brito, Anderson J. & de Almeida, Adiel Teixeira & Mota, Caroline M.M., 2010. "A multicriteria model for risk sorting of natural gas pipelines based on ELECTRE TRI integrating Utility Theory," European Journal of Operational Research, Elsevier, vol. 200(3), pages 812-821, February.
    5. BULUT, Merve & ÖZCAN, Evrencan, 2021. "A new approach to determine maintenance periods of the most critical hydroelectric power plant equipment," Reliability Engineering and System Safety, Elsevier, vol. 205(C).
    6. Morais, Danielle C. & de Almeida, Adiel Teixeira, 2012. "Group decision making on water resources based on analysis of individual rankings," Omega, Elsevier, vol. 40(1), pages 42-52, January.
    7. Cavalcante, Cristiano A.V. & Scarf, Philip A. & de Almeida, Adiel T., 2011. "A study of a two-phase inspection policy for a preparedness system with a defective state and heterogeneous lifetime," Reliability Engineering and System Safety, Elsevier, vol. 96(6), pages 627-635.
    8. Brito, A.J. & de Almeida, A.T., 2009. "Multi-attribute risk assessment for risk ranking of natural gas pipelines," Reliability Engineering and System Safety, Elsevier, vol. 94(2), pages 187-198.
    9. Wu, Shaomin, 2012. "Assessing maintenance contracts when preventive maintenance is outsourced," Reliability Engineering and System Safety, Elsevier, vol. 98(1), pages 66-72.
    10. Ferreira, Rodrigo J.P. & de Almeida, Adiel Teixeira & Cavalcante, Cristiano A.V., 2009. "A multi-criteria decision model to determine inspection intervals of condition monitoring based on delay time analysis," Reliability Engineering and System Safety, Elsevier, vol. 94(5), pages 905-912.
    11. Madson B. S. Monte & Adiel T. Almeida-Filho, 2016. "A Multicriteria Approach Using MAUT to Assist the Maintenance of a Water Supply System Located in a Low-Income Community," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 30(9), pages 3093-3106, July.
    12. Wang, Wenbin, 2010. "A model for maintenance service contract design, negotiation and optimization," European Journal of Operational Research, Elsevier, vol. 201(1), pages 239-246, February.
    13. Miguel Cruz, Antonio & Maria Rios Rincon, Adriana, 2012. "Medical device maintenance outsourcing: Have operation management research and management theories forgotten the medical engineering community? A mapping review," European Journal of Operational Research, Elsevier, vol. 221(1), pages 186-197.

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