IDEAS home Printed from https://ideas.repec.org/a/sae/socres/v27y2022i3p745-762.html
   My bibliography  Save this article

‘. . . staff here are just dropped in the deep end’: The Impact of Roles on Communication and Supervisor Support in Youth Custody

Author

Listed:
  • Claire Paterson-Young

Abstract

Staff experience in youth custody are often categorised by strains, which are affected by communication and support. This research explores the association between staff roles, within a Secure Training Centre in the England, and the levels of communication and support. It enhances our understanding of the challenges faced by staff members working with young people in custodial settings and how levels of communication and support are dictated by staff roles. Through questionnaires ( N  = 74) and interviews ( N  = 15) with staff, statistically significant relationship between staff role and levels of communication and support was identified. Through triangulation, this article illustrates the effectiveness of the job demands–resources model in understanding staff experiences with communication and supervisory support in youth custody. It has wide-ranging implications by providing sociologists with an effective model for understanding job satisfaction and stress and by providing policy-makers and organisations delivering custodial services an understanding of the communication and support required to reduce stress and turnover.

Suggested Citation

  • Claire Paterson-Young, 2022. "‘. . . staff here are just dropped in the deep end’: The Impact of Roles on Communication and Supervisor Support in Youth Custody," Sociological Research Online, , vol. 27(3), pages 745-762, September.
  • Handle: RePEc:sae:socres:v:27:y:2022:i:3:p:745-762
    DOI: 10.1177/13607804221103608
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/13607804221103608
    Download Restriction: no

    File URL: https://libkey.io/10.1177/13607804221103608?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Andow, Caroline, 2020. "The institutional shaping of children’s educational experiences in secure custody: A case study of a secure children’s home in England," International Journal of Educational Development, Elsevier, vol. 77(C).
    2. Christophe Boone & Walter Hendriks, 2009. "Top Management Team Diversity and Firm Performance: Moderators of Functional-Background and Locus-of-Control Diversity," Management Science, INFORMS, vol. 55(2), pages 165-180, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Girardone, Claudia & Kokas, Sotirios & Wood, Geoffrey, 2021. "Diversity and women in finance: Challenges and future perspectives," Journal of Corporate Finance, Elsevier, vol. 71(C).
    2. Mayer-Haug, Katrin & Read, Stuart & Brinckmann, Jan & Dew, Nicholas & Grichnik, Dietmar, 2013. "Entrepreneurial talent and venture performance: A meta-analytic investigation of SMEs," Research Policy, Elsevier, vol. 42(6), pages 1251-1273.
    3. Mengyao Xia & Bangzhu Zhu & Helen Huifen Cai, 2023. "Does duration of team governance decrease corporate carbon emission intensity," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(3), pages 1363-1388, May.
    4. Somendra Narayan & Jatinder S. Sidhu & Henk W. Volberda, 2021. "From Attention to Action: The Influence of Cognitive and Ideological Diversity in Top Management Teams on Business Model Innovation," Journal of Management Studies, Wiley Blackwell, vol. 58(8), pages 2082-2110, December.
    5. Tekleab, Amanuel G. & Karaca, Ayse & Quigley, Narda R. & Tsang, Eric W.K., 2016. "Re-examining the functional diversity–performance relationship: The roles of behavioral integration, team cohesion, and team learning," Journal of Business Research, Elsevier, vol. 69(9), pages 3500-3507.
    6. Javed, Muzhar & Wang, Fangjun & Usman, Muhammad & Ali Gull, Ammar & Uz Zaman, Qamar, 2023. "Female CEOs and green innovation," Journal of Business Research, Elsevier, vol. 157(C).
    7. Hinrichsen, Anna & Schiereck, Dirk & von Ahsen, Anette, 2018. "Gender Diversity Issues Within the Company and Beyond: Perceptions of Investor Relations Professionals in German-Speaking Europe," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 72(2), pages 109-125.
    8. Yuqing Ren & Jilin Chen & John Riedl, 2016. "The Impact and Evolution of Group Diversity in Online Open Collaboration," Management Science, INFORMS, vol. 62(6), pages 1668-1686, June.
    9. Angels Niñerola & Ana-Beatriz Hernández-Lara & María-Victoria Sánchez-Rebull, 2022. "Top Management Team Diversity and International Expansion: Spanish Companies in China," SAGE Open, , vol. 12(1), pages 21582440211, January.
    10. De Clercq, Dirk & Belausteguigoitia, Imanol, 2015. "Intergenerational strategy involvement and family firms’ innovation pursuits: The critical roles of conflict management and social capital," Journal of Family Business Strategy, Elsevier, vol. 6(3), pages 178-189.
    11. Fischer, Timo & Henkel, Joachim, 2013. "Complements and substitutes in profiting from innovation—A choice experimental approach," Research Policy, Elsevier, vol. 42(2), pages 326-339.
    12. A. Blanco-Oliver & G. Veronesi & I. Kirkpatrick, 2018. "Board Heterogeneity and Organisational Performance: The Mediating Effects of Line Managers and Staff Satisfaction," Journal of Business Ethics, Springer, vol. 152(2), pages 393-407, October.
    13. Kristina Reineke & Holger Steinmetz & Rodrigo Isidor & Rüdiger Kabst, 2020. "Women on Top Management Teams and Firm Performance in German Medium-Sized Enterprises: The Moderating Role of Recruiting Source," Working Papers Dissertations 60, Paderborn University, Faculty of Business Administration and Economics.
    14. Johannes Brunzel, 2023. "Linguistic cues of chief executive officer personality and its effect on performance," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 215-243, January.
    15. Kwon, Shin Hyoung & Kim, Joongseo & Yim, Hyunsoon (Sean), 2023. "Looking far or close: The explanatory role of myopic management in the relationship between CEO-TMT power disparity and corporate social responsibility," Journal of Business Research, Elsevier, vol. 167(C).
    16. Radtke, Robin R. & Speklé, Roland F. & Widener, Sally K., 2023. "Flourish or flounder: Do trust-centric management controls encourage knowledge sharing and team performance?," Accounting, Organizations and Society, Elsevier, vol. 107(C).
    17. Salaga, Steven & Juravich, Matthew, 2020. "National Football League head coach race, performance, retention, and dismissal," Sport Management Review, Elsevier, vol. 23(5), pages 978-991.
    18. Ruihao Ke & Meng Li & Zhejia Ling & Yuan Zhang, 2019. "Social Connections Within Executive Teams and Management Forecasts," Management Science, INFORMS, vol. 65(1), pages 439-457, January.
    19. PELI, Gábor & SCHENK, Hans, 2011. "Organizational decision-maker bias supports market wave formation: Evidence with logical formalization," ACED Working Papers 2011011, University of Antwerp, Faculty of Business and Economics.
    20. ahmed Shafi, Adeela & Little, Ross & Case, Stephen, 2021. "Children’s education in secure custodial settings: Towards a global understanding of effective policy and practice," International Journal of Educational Development, Elsevier, vol. 82(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:socres:v:27:y:2022:i:3:p:745-762. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.