IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v9y2019i3p2158244019859957.html
   My bibliography  Save this article

Impact of Capacity Building and Managerial Support on Employees’ Performance: The Moderating Role of Employees’ Retention

Author

Listed:
  • Muhammad Wassem
  • Sajjad Ahmad Baig
  • Muhammad Abrar
  • Muhammad Hashim
  • Muhammad Zia-Ur-Rehman
  • Usman Awan
  • Fiza Amjad
  • Yasir Nawab

Abstract

The purpose of this study is to investigate the effects of capacity building and managers’ support on employee performance in the textile industry. Moreover, this article also investigates the moderating effect exerted by employee retention on the effects of capacity building and managers’ support on employee performance. Data were collected through a convenience sampling technique. A self-administered questionnaire survey was conducted for data collection. Two hundred copies of questionnaires were distributed, and data were collected from the lower to middle-level employees who are working in the textile sector of Pakistan. SPSS 23 and SmartPLS-3 software were used for analysis. The results indicate that capacity building has a positive and significant impact on employee performance. In contrast, managerial support has an insignificant impact on employees’ performance. However, the impact of capacity building and managerial support on employee performance is positive and significantly moderated by employee retention. The results of this study will motivate owners/policymakers to invest in capacity building to enhance their organizational performance/productivity.

Suggested Citation

  • Muhammad Wassem & Sajjad Ahmad Baig & Muhammad Abrar & Muhammad Hashim & Muhammad Zia-Ur-Rehman & Usman Awan & Fiza Amjad & Yasir Nawab, 2019. "Impact of Capacity Building and Managerial Support on Employees’ Performance: The Moderating Role of Employees’ Retention," SAGE Open, , vol. 9(3), pages 21582440198, July.
    • Handle: RePEc:sae:sagope:v:9:y:2019:i:3:p:2158244019859957
    DOI: 10.1177/2158244019859957
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244019859957
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244019859957?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Komal Khalid & Samina Nawab, 2018. "Employee Participation and Employee Retention in View of Compensation," SAGE Open, , vol. 8(4), pages 21582440188, October.
    2. den Hartog, D.N. & Boselie, J.P.P.E.F. & Paauwe, J., 2004. "Performance Management: A model and research agenda," ERIM Report Series Research in Management ERS-2004-068-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    3. Millar, Patti & Doherty, Alison, 2016. "Capacity building in nonprofit sport organizations: Development of a process model," Sport Management Review, Elsevier, vol. 19(4), pages 365-377.
    4. Patti Millar & Alison Doherty, 2016. "Capacity building in nonprofit sport organizations: Development of a process model," Sport Management Review, Taylor & Francis Journals, vol. 19(4), pages 365-377, October.
    5. Pedro Soto-Acosta & Simona Popa & Daniel Palacios-Marqués, 2017. "Social web knowledge sharing and innovation performance in knowledge-intensive manufacturing SMEs," The Journal of Technology Transfer, Springer, vol. 42(2), pages 425-440, April.
    6. Yilmaz, Cengiz & Ergun, Ercan, 2008. "Organizational culture and firm effectiveness: An examination of relative effects of culture traits and the balanced culture hypothesis in an emerging economy," Journal of World Business, Elsevier, vol. 43(3), pages 290-306, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Agnieszka Krugielka & Paulina Kostrzewa-Demczuk, 2021. "Motivating, Caring for Employee Development and Employer Branding in Diverse Companies during the Covid-19 Pandemic," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 77-90.
    2. Nurul Aisyah Awanis binti A Rahim & Khatijah Omar & Adnan ul Haque & Hamizah Muhammad & Jumadil Saputra & Fasaaro Hulu, 2022. "Impacts of Work–Family Culture on Employee Job Performance in Achieving Sustainable Development Goals," Sustainability, MDPI, vol. 14(12), pages 1-14, June.
    3. repec:ers:journl:v:xxiv:y:2021:i:special5:p:77-90 is not listed on IDEAS
    4. Komal Khalid, 2020. "The Impact of Managerial Support on the Association Between Pay Satisfaction, Continuance and Affective Commitment, and Employee Task Performance," SAGE Open, , vol. 10(1), pages 21582440209, March.
    5. Lisna Lisnawati & Titik Aryati & Juniati Gunawan, 2024. "Implementation of digital innovation on sustainability performance: the moderating role of green accounting in the industrial sector," Eastern-European Journal of Enterprise Technologies, PC TECHNOLOGY CENTER, vol. 1(13 (127)), pages 59-68, February.
    6. Papadopoulos Panagiotis & Ezziane Zoheir, 2020. "Managing Expats and Their Effectiveness: A Comparative Study," Journal of Intercultural Management, Sciendo, vol. 12(1), pages 138-157, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mathieu Marlier & Bram Constandt & Cleo Schyvinck & Thomas De Bock & Mathieu Winand & Annick Willem, 2020. "Bridge over Troubled Water: Linking Capacities of Sport and Non-Sport Organizations," Social Inclusion, Cogitatio Press, vol. 8(3), pages 139-151.
    2. Johari, Razana Juhaida & Alam, Md. Mahmudul & Said, Jamaliah, 2021. "Empirical Assessment on Factors Contributing to Integrity Practices of Malaysian Public Sector Officers," OSF Preprints wt52r_v1, Center for Open Science.
    3. Kushtrim VLLASAJ, 2021. "Inspecting The Dominant Management Patterns Of Nonprofit Sport Organizations: A Systematic Review," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 89-106, July.
    4. Razana Juhaida Johari & Md. Mahmudul Alam & Jamaliah Said, 2020. "Empirical assessment on factors contributing to integrity practices of Malaysian public sector officers," Post-Print hal-03538155, HAL.
    5. Ivan Rodrigo Rizzo Dias & George Bedinelli Rossi, 2017. "How far is World Champion from World Class? Institutional effects on a Brazilian non-profit sports organization," Brazilian Business Review, Fucape Business School, vol. 14(Special I), pages 24-44, January.
    6. Jones, Gareth J. & Edwards, Michael B. & Bocarro, Jason N. & Bunds, Kyle S. & Smith, Jordan W., 2018. "Leveraging community sport organizations to promote community capacity: Strategic outcomes, challenges, and theoretical considerations," Sport Management Review, Elsevier, vol. 21(3), pages 279-292.
    7. Hambrick, Marion E. & Svensson, Per G. & Kang, Seungmin, 2019. "Using social network analysis to investigate interorganizational relationships and capacity building within a sport for development coalition," Sport Management Review, Elsevier, vol. 22(5), pages 708-723.
    8. Anderson, Arden & Dixon, Marlene A. & Oshiro, Kristi F. & Wicker, Pamela & Cunningham, George B. & Heere, Bob, 2019. "Managerial perceptions of factors affecting the design and delivery of sport for health programs for refugee populations," Sport Management Review, Elsevier, vol. 22(1), pages 80-95.
    9. Mathieu Marlier & Bram Constandt & Cleo Schyvinck & Thomas De Bock & Mathieu Winand & Annick Willem, 2020. "Bridge over Troubled Water: Linking Capacities of Sport and Non-Sport Organizations," Social Inclusion, Cogitatio Press, vol. 8(3), pages 139-151.
    10. Swierzy, Philipp & Wicker, Pamela & Breuer, Christoph, 2018. "The impact of organizational capacity on voluntary engagement in sports clubs: A multi-level analysis," Sport Management Review, Elsevier, vol. 21(3), pages 307-320.
    11. Svensson, Per G., 2017. "Organizational hybridity: A conceptualization of how sport for development and peace organizations respond to divergent institutional demands," Sport Management Review, Elsevier, vol. 20(5), pages 443-454.
    12. Jones, Gareth J. & Edwards, Michael B. & Bocarro, Jason N. & Svensson, Per G. & Misener, Katie, 2020. "A community capacity building approach to sport-based youth development," Sport Management Review, Elsevier, vol. 23(4), pages 563-575.
    13. Cohen, Adam & Taylor, Elizabeth & Hanrahan, Stephanie, 2020. "Strong intentions but diminished impact: Following up with former participants in a sport for development and peace setting," Sport Management Review, Elsevier, vol. 23(4), pages 671-687.
    14. Svenja Feiler & Christoph Breuer, 2021. "Perceived Threats through COVID-19 and the Role of Organizational Capacity: Findings from Non-Profit Sports Clubs," Sustainability, MDPI, vol. 13(12), pages 1-24, June.
    15. Madeleine Orr & Xinyi Qian & Ingrid Schneider & Michelle Heyn & Patrick Simmons, 2019. "Perceptions vs. Practice: A Longitudinal Analysis of Energy-Efficient and Energy Conservation Practices in Minnesota’s Tourism Industry," Sustainability, MDPI, vol. 11(23), pages 1-15, November.
    16. Hasan M. Aleassa, 2014. "Performance Appraisal Satisfaction and Counterproductive Behaviors: Direct and Moderating Effects," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(1), pages 76-89, January.
    17. Muhammad Qasim Shabbir & Waleed Khalid & Muhammad Haider Ali, 2016. "Organizational Intelligence and Employee Performance: The Mediating Role of Distributive Justice," Information Management and Business Review, AMH International, vol. 8(5), pages 39-47.
    18. Les Worrall & Kim Mather & Roger Seifert, 2010. "Solving the Labour Problem Among Professional Workers in the UK Public Sector: Organisation Change and Performance Management," Public Organization Review, Springer, vol. 10(2), pages 117-137, June.
    19. Sajid Hussain Awan & Nazia Habib & Chaudhry Shoaib Akhtar & Shaheryar Naveed, 2020. "Effectiveness of Performance Management System for Employee Performance Through Engagement," SAGE Open, , vol. 10(4), pages 21582440209, October.
    20. Ravindra Hewa Kuruppuge & Ales Gregar, 2017. "Family Involvement, Employee Engagement and Employee Performance in Enterprising Family Firms," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 65(5), pages 1695-1707.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:9:y:2019:i:3:p:2158244019859957. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.