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Does Culture Play a Role at Work? Examining the Relationships Among Sociocultural Values, Job Satisfaction, and Social Support as a Mediator

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  • Abigail Opoku Mensah

Abstract

Current literature on employees’ work attitudes often fails to examine how employees’ specific sociocultural values influence work attitudes. This study of 211 bank managers examined specifically the cardinal sociocultural values (moral values, religious values, communal values, attitude toward others, and family values) within the Ghanaian society and how they influence job satisfaction. The study further tested the mediating role of social support on the relationship between sociocultural values and job satisfaction. Data were analyzed using structural equation modeling (SEM)/partial least squares (PLS) to test for the relationships between sociocultural values (as the endogenous variable) and job satisfaction (as the exogenous variable) and the mediating role of social support. Based on the results, it is concluded that there exist a significant positive relationship between sociocultural values and job satisfaction. The strongest relationship observed is between moral values, religious values, and job satisfaction. Social support mediated the sociocultural values and job satisfaction relationships, sometimes fully and sometimes partially, depending on which specific sociocultural value was being examined. Theoretical and practical implications of the proposed research are discussed.

Suggested Citation

  • Abigail Opoku Mensah, 2019. "Does Culture Play a Role at Work? Examining the Relationships Among Sociocultural Values, Job Satisfaction, and Social Support as a Mediator," SAGE Open, , vol. 9(1), pages 21582440198, February.
    • Handle: RePEc:sae:sagope:v:9:y:2019:i:1:p:2158244019833275
    DOI: 10.1177/2158244019833275
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    References listed on IDEAS

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    2. Rajagopal, 2014. "The Human Factors," Palgrave Macmillan Books, in: Architecting Enterprise, chapter 9, pages 225-249, Palgrave Macmillan.
    3. Yutaka Ueda & Yoko Ohzono, 2012. "Effect of Work Values on Work Outcomes: Investigating Differences between Job Categories," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 3(2), pages 98-111, March.
    4. Khalil-Ur Rahman & Waheed Akhter & Saad Ullah Khan, 2017. "Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1273082-127, January.
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    1. James Olabode Bamidele Rotimi & Eziaku Onyeizu Rasheed, 2024. "The “Other” Workplace Design Factors: An Insight into What New Zealand Workers Want," Sustainability, MDPI, vol. 16(19), pages 1-23, September.
    2. Hanizah Mohd Yusoff & Vevya Sundaram & Hanani Nabilah Mohd Sobri & Nor Ba’yah Abdul Kadir, 2022. "A Grounded Theory Study on the Intention to Work While Ill among Workers with Musculoskeletal Disorders: An In-Depth Understanding of Workers’ Experiences," IJERPH, MDPI, vol. 19(14), pages 1-15, July.

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    cultural values; work attitude and Ghana;

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