IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v9y2019i1p2158244019825920.html
   My bibliography  Save this article

Let the Talk Count: Attributes of Stakeholder Engagement, Trust, Perceive Environmental Protection and CSR

Author

Listed:
  • Evans Asante Boadi
  • Zheng He
  • Josephine Bosompem
  • Joy Say
  • Eric Kofi Boadi

Abstract

This article tests the links between attributes of stakeholder engagement (information sharing [quantity and quality of information sharing], procedural fairness [respectful treatment and providing voice], and empathy) and local communities’ acceptance of corporate social responsibility (CSR) initiatives with the mediating roles of trust and perceived environmental protection. Using Ghana as a case, survey data were collected from 604 local inhabitants in mining communities for the study. In analyzing data with a structural equation modeling technique via IBM SPSS AMOS Version 22.0, the quality of information shared, respectful treatment, giving voice to and showing empathy to local inhabitants positively related with trust. Trust and perceived environmental protection partially mediated the relationships between attributes of stakeholder engagement and acceptance of CSR. The findings show different dimensions with different extent to which trust between mining firms and local communities can resolve conflicts on CSR initiatives as well as provide guidelines for healthy communication between stakeholders.

Suggested Citation

  • Evans Asante Boadi & Zheng He & Josephine Bosompem & Joy Say & Eric Kofi Boadi, 2019. "Let the Talk Count: Attributes of Stakeholder Engagement, Trust, Perceive Environmental Protection and CSR," SAGE Open, , vol. 9(1), pages 21582440198, January.
    • Handle: RePEc:sae:sagope:v:9:y:2019:i:1:p:2158244019825920
    DOI: 10.1177/2158244019825920
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244019825920
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244019825920?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Essah, Marcellinus & Andrews, Nathan, 2016. "Linking or de-linking sustainable mining practices and corporate social responsibility? Insights from Ghana," Resources Policy, Elsevier, vol. 50(C), pages 75-85.
    2. Moffat, Kieren & Zhang, Airong, 2014. "The paths to social licence to operate: An integrative model explaining community acceptance of mining," Resources Policy, Elsevier, vol. 39(C), pages 61-70.
    3. Moomen, Abdul–Wadood, 2017. "Strategies for managing large-scale mining sector land use conflicts in the global south," Resources Policy, Elsevier, vol. 51(C), pages 85-93.
    4. Gross, Catherine, 2007. "Community perspectives of wind energy in Australia: The application of a justice and community fairness framework to increase social acceptance," Energy Policy, Elsevier, vol. 35(5), pages 2727-2736, May.
    5. Slack, Keith, 2012. "Mission impossible?: Adopting a CSR-based business model for extractive industries in developing countries," Resources Policy, Elsevier, vol. 37(2), pages 179-184.
    6. Elaine Lawson & Gloria Bentil, 2014. "Shifting sands: changes in community perceptions of mining in Ghana," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 16(1), pages 217-238, February.
    7. Heledd Jenkins, 2004. "Corporate social responsibility and the mining industry: conflicts and constructs," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 11(1), pages 23-34, March.
    8. Gavin Hilson & Sadia Mohammed Banchirigah, 2009. "Are Alternative Livelihood Projects Alleviating Poverty in Mining Communities? Experiences from Ghana," Journal of Development Studies, Taylor & Francis Journals, vol. 45(2), pages 172-196.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jian Wang & Jin-Chun Huang & Shan-Lin Huang & Gwo-Hshiung Tzeng & Ting Zhu, 2021. "Improvement Path for Resource-Constrained Cities Identified Using an Environmental Co-Governance Assessment Framework Based on BWM-mV Model," IJERPH, MDPI, vol. 18(9), pages 1-30, May.
    2. Peter Ansu-Mensah & Emmanuel Opoku Marfo & Lyon Salia Awuah & Kwame Oduro Amoako, 2021. "Corporate social responsibility and stakeholder engagement in Ghana’s mining sector: a case study of Newmont Ahafo mines," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-22, December.
    3. Marcellinus Essah, 2022. "Gold mining in Ghana and the UN Sustainable Development Goals: Exploring community perspectives on social and environmental injustices," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(1), pages 127-138, February.
    4. Wang Zhigang & Zhu Haoming, 2020. "Consumer Response to Perceived Hypocrisy in Corporate Social Responsibility Activities," SAGE Open, , vol. 10(2), pages 21582440209, May.
    5. Lyon Salia Awuah & Kwame Oduro Amoako & Stephen Yeboah & Emmanuel Opoku Marfo & Peter Ansu-Mensah, 2021. "Corporate Social Responsibility (CSR): motivations and challenges of a Multinational Enterprise (MNE) subsidiary’s engagement with host communities in Ghana," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-13, December.
    6. Wenze Lu & Cindy Sing Bik Ngai & Lu Yang, 2020. "The Importance of Genuineness in Public Engagement—An Exploratory Study of Pediatric Communication on Social Media in China," IJERPH, MDPI, vol. 17(19), pages 1-23, September.
    7. Appel Mahmud & Donghong Ding & Md. Morshadul Hasan, 2021. "Corporate Social Responsibility: Business Responses to Coronavirus (COVID-19) Pandemic," SAGE Open, , vol. 11(1), pages 21582440209, January.
    8. Rudy M. Ramdhan & Daniel Kisahwan & Alex Winarno & Deni Hermana, 2022. "Internal Corporate Social Responsibility as a Microfoundation of Employee Well-Being and Job Performance," Sustainability, MDPI, vol. 14(15), pages 1-15, July.
    9. Xu, Min & Liu, Yong & Cui, Caiyun & Xia, Bo & Ke, Yongjian & Skitmore, Martin, 2023. "Social acceptance of NIMBY facilities: A comparative study between public acceptance and the social license to operate analytical frameworks," Land Use Policy, Elsevier, vol. 124(C).
    10. Simona Aurelia BODOG & Nicoleta Alina ANDREESCU, 2021. "Particularities Of Csr Programs During The Covid-19 Pandemic," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 30(2), pages 329-335, December.
    11. Appel Mahmud & Donghong Ding & Ataullah Kiani & Md. Morshadul Hasan, 2020. "Corporate Social Responsibility Programs and Community Perceptions of Societal Progress in Bangladesh: A Multimethod Approach," SAGE Open, , vol. 10(2), pages 21582440209, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lawer, Eric Tamatey & Lukas, Martin C. & Jørgensen, Stig H., 2017. "The neglected role of local institutions in the ‘resource curse’ debate. Limestone mining in the Krobo region of Ghana," Resources Policy, Elsevier, vol. 54(C), pages 43-52.
    2. Walsh, Bríd & van der Plank, Sien & Behrens, Paul, 2017. "The effect of community consultation on perceptions of a proposed mine: A case study from southeast Australia," Resources Policy, Elsevier, vol. 51(C), pages 163-171.
    3. Hira, Andy & Busumtwi-Sam, James, 2021. "Improving mining community benefits through better monitoring and evaluation," Resources Policy, Elsevier, vol. 73(C).
    4. Alex Osei-Kojo & Nathan Andrews, 2020. "A developmental paradox? The “dark forces” against corporate social responsibility in Ghana’s extractive industry," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 22(2), pages 1051-1071, February.
    5. Veronica Devenin & Constanza Bianchi, 2018. "Soccer fields? What for? Effectiveness of corporate social responsibility initiatives in the mining industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(5), pages 866-879, September.
    6. Deanna Kemp & John R. Owen, 2022. "Corporate social irresponsibility, hostile organisations and global resource extraction," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1816-1824, September.
    7. Saenz, Cesar, 2021. "The relationship between corporate social responsibility and the social licence to operate: A case study in Peru," Resources Policy, Elsevier, vol. 74(C).
    8. Moomen, Abdul–Wadood & Dewan, Ashraf, 2016. "Analysis of spatial interactions between the Shea industry and mining sector activities in the emerging north-west gold province of Ghana," Resources Policy, Elsevier, vol. 48(C), pages 104-111.
    9. John R. Owen & Vlado Vivoda & Deanna Kemp, 2020. "Country-level governance frameworks for mining-induced resettlement," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 22(5), pages 4907-4928, June.
    10. Olivier Boiral & Iñaki Heras‐Saizarbitoria & Marie‐Christine Brotherton, 2023. "Sustainability management and social license to operate in the extractive industry: The cross‐cultural gap with Indigenous communities," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 125-137, February.
    11. Frederiksen, Tomas, 2018. "Corporate social responsibility, risk and development in the mining industry," Resources Policy, Elsevier, vol. 59(C), pages 495-505.
    12. Amoako, Kwame Oduro & Lord, Beverley R. & Dixon, Keith, 2021. "Narrative accounting for mining in Ghana: An old defence against a new threat?," Resources Policy, Elsevier, vol. 74(C).
    13. Kusi-Sarpong, Simonov & Sarkis, Joseph & Wang, Xuping, 2016. "Assessing green supply chain practices in the Ghanaian mining industry: A framework and evaluation," International Journal of Production Economics, Elsevier, vol. 181(PB), pages 325-341.
    14. Abdul–Wadood Moomen & Ashraf Dewan, 2017. "Probing the Perspectives of Stakeholder Engagement and Resistance Against Large‐Scale Surface Mining in Developing Countries," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(2), pages 85-95, March.
    15. Lauwo, Sarah & Kyriacou, Orthodoxia & Julius Otusanya, Olatunde, 2020. "When sorry is not an option: CSR reporting and ‘face work’ in a stigmatised industry – A case study of Barrick (Acacia) gold mine in Tanzania," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 71(C).
    16. Pouresmaieli, Mahdi & Ataei, Mohammad & Nouri Qarahasanlou, Ali & Barabadi, Abbas, 2024. "Corporate social responsibility in complex systems based on sustainable development," Resources Policy, Elsevier, vol. 90(C).
    17. Sharon McLennan & Glenn Banks, 2019. "Reversing the lens: Why corporate social responsibility is not community development," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(1), pages 117-126, January.
    18. Smits, Coco C.A. & van Leeuwen, Judith & van Tatenhove, Jan P.M., 2017. "Oil and gas development in Greenland: A social license to operate, trust and legitimacy in environmental governance," Resources Policy, Elsevier, vol. 53(C), pages 109-116.
    19. Fordham, Anne Elizabeth & Robinson, Guy M. & Blackwell, Boyd Dirk, 2017. "Corporate social responsibility in resource companies – Opportunities for developing positive benefits and lasting legacies," Resources Policy, Elsevier, vol. 52(C), pages 366-376.
    20. Lin, Philip T. & Li, Bin & Bu, Danlu, 2015. "The relationship between corporate governance and community engagement: Evidence from the Australian mining companies," Resources Policy, Elsevier, vol. 43(C), pages 28-39.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:9:y:2019:i:1:p:2158244019825920. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.