IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v4y2014i2p2158244014532929.html
   My bibliography  Save this article

Information Value Distance and Crisis Management Planning

Author

Listed:
  • Brahim Herbane

Abstract

Organizational learning during and post-crisis is well established in the management literature but consideration of learning for crisis and the sources of information perceived to be useful for crisis management planning have not previously been examined. This study evaluates data from 215 U.K.-based small- and medium-sized enterprises (SMEs) about the perceived value of 11 sources of information between planning (i.e., firms with a crisis management plan) and non-planning respondents. For planning firms, the information sources considered to be useful are exclusively experience-based, and when information sources become less idiosyncratic and episodic, planning firms’ evaluations of their value begin to approximate the ratings given by non-planning firms. Furthermore, the concepts of relative value distance and value distance from threshold are original features of this study and offer new ways to evaluate the value of information sources for organizations wishing to provide information and support to improve business resilience and business continuity.

Suggested Citation

  • Brahim Herbane, 2014. "Information Value Distance and Crisis Management Planning," SAGE Open, , vol. 4(2), pages 21582440145, April.
    • Handle: RePEc:sae:sagope:v:4:y:2014:i:2:p:2158244014532929
    DOI: 10.1177/2158244014532929
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244014532929
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244014532929?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ellen Ter Huurne & Jan Gutteling, 2008. "Information needs and risk perception as predictors of risk information seeking," Journal of Risk Research, Taylor & Francis Journals, vol. 11(7), pages 847-862, October.
    2. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    3. Brahim Herbane, 2011. "Communications About Resilience Enhancing Activities By English Local Authorities," Public Management Review, Taylor & Francis Journals, vol. 13(7), pages 919-939, October.
    4. Elena Fraj-Andrés & Eva Martinez-Salinas & Jorge Matute-Vallejo, 2009. "A Multidimensional Approach to the Influence of Environmental Marketing and Orientation on the Firm’s Organizational Performance," Journal of Business Ethics, Springer, vol. 88(2), pages 263-286, August.
    5. Christophe Roux-Dufort, 2009. "The Devil lies in details! : How crises build up within organizations," Post-Print hal-02311859, HAL.
    6. Akhtar Ali Shah, S. & Kim, Hojung & Baek, Seungkirl & Chang, Hyunho & Ahn, Byung Ha, 2008. "System architecture of a decision support system for freeway incident management in Republic of Korea," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(5), pages 799-810, June.
    7. Duncan, W. Jack & Yeager, Valerie A. & Rucks, Andrew C. & Ginter, Peter M., 2011. "Surviving organizational disasters," Business Horizons, Elsevier, vol. 54(2), pages 135-142, March.
    8. Karl E. Weick, 1988. "Enacted Sensemaking In Crisis Situations[1]," Journal of Management Studies, Wiley Blackwell, vol. 25(4), pages 305-317, July.
    9. Duncan, W. Jack & Yeager, Valerie A. & Rucks, Andrew C. & Ginter, Peter M., 2011. "Surviving organizational disasters," Business Horizons, Elsevier, vol. 54(2), pages 135-142.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Marco Cucculelli & Valentina Peruzzi, 2020. "Post-crisis firm survival, business model changes, and learning: evidence from the Italian manufacturing industry," Small Business Economics, Springer, vol. 54(2), pages 459-474, February.
    2. Jan Brzozowski & Marco Cucculelli, 2016. "Learning from crisis: a systematic literature review," Mo.Fi.R. Working Papers 123, Money and Finance Research group (Mo.Fi.R.) - Univ. Politecnica Marche - Dept. Economic and Social Sciences.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dirk Clercq & Narongsak Thongpapanl & Maxim Voronov, 2018. "Sustainability in the Face of Institutional Adversity: Market Turbulence, Network Embeddedness, and Innovative Orientation," Journal of Business Ethics, Springer, vol. 148(2), pages 437-455, March.
    2. Antonino Vaccaro & Dalia Patiño Echeverri, 2010. "Corporate Transparency and Green Management," Journal of Business Ethics, Springer, vol. 95(3), pages 487-506, September.
    3. Sarkar, Soumodip & Osiyevskyy, Oleksiy, 2018. "Organizational change and rigidity during crisis: A review of the paradox," European Management Journal, Elsevier, vol. 36(1), pages 47-58.
    4. Shannon Tracey & Tracey L. O’Sullivan & Daniel E. Lane & Emily Guy & Jill Courtemanche, 2017. "Promoting Resilience Using an Asset-Based Approach to Business Continuity Planning," SAGE Open, , vol. 7(2), pages 21582440177, May.
    5. Park, YoungWon & Hong, Paul & Roh, James Jungbae, 2013. "Supply chain lessons from the catastrophic natural disaster in Japan," Business Horizons, Elsevier, vol. 56(1), pages 75-85.
    6. Alvarenga, Murilo Zamboni & Oliveira, Marcos Paulo Valadares de & Oliveira, Tiago, 2023. "Let’s talk about bad experiences instead of forgetting them: An empirical study on the importance of memory for supply chain disruption management," International Journal of Production Economics, Elsevier, vol. 261(C).
    7. Anouck Adrot & Jean-Luc Moriceau, 2013. "Introducing performativity to crisis management theory : an illustration from the 2003 French heat wave crisis response," Post-Print hal-01451075, HAL.
    8. Kyoo‐Man Ha, 2016. "Facilitating Redundancy‐Oriented Management with Gene‐Therapy‐Oriented Management Against Disaster," Risk Analysis, John Wiley & Sons, vol. 36(6), pages 1262-1276, June.
    9. Papadas, Karolos-Konstantinos & Avlonitis, George J. & Carrigan, Marylyn & Piha, Lamprini, 2019. "The interplay of strategic and internal green marketing orientation on competitive advantage," Journal of Business Research, Elsevier, vol. 104(C), pages 632-643.
    10. Birte Schaltenbrand & Kai Foerstl & Arash Azadegan & Kevin Lindeman, 2018. "See What We Want to See? The Effects of Managerial Experience on Corporate Green Investments," Journal of Business Ethics, Springer, vol. 150(4), pages 1129-1150, July.
    11. Sáenz, María Jesús & Revilla, Elena & Acero, Beatriz, 2018. "Aligning supply chain design for boosting resilience," Business Horizons, Elsevier, vol. 61(3), pages 443-452.
    12. Ekinci, Yuksel & Gordon-Wilson, Sianne & Slade, Adrian, 2020. "An exploration of entrepreneurs' identities and business growth," Business Horizons, Elsevier, vol. 63(3), pages 391-401.
    13. Xiu-e Zhang & Xinyu Teng, 2023. "Effects of environmental orientation on agricultural enterprises’ performance: mediation and moderation analyses," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 955-977, July.
    14. S. Arunachalam & Sridhar N. Ramaswami & Pol Herrmann & Doug Walker, 2018. "Innovation pathway to profitability: the role of entrepreneurial orientation and marketing capabilities," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 744-766, July.
    15. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    16. Sousa, Carlos M.P. & Bradley, Frank, 2008. "Antecedents of international pricing adaptation and export performance," Journal of World Business, Elsevier, vol. 43(3), pages 307-320, July.
    17. Son K. Lam & Thomas E. DeCarlo & Ashish Sharma, 2019. "Salesperson ambidexterity in customer engagement: do customer base characteristics matter?," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 659-680, July.
    18. Danilo Soares‐Silva & Gustavo Hermínio Salati Marcondes de Moraes & Alexandre Cappellozza & Cristiano Morini, 2020. "Explaining library user loyalty through perceived service quality: What is wrong?," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(8), pages 954-967, August.
    19. Van Wijk, Raymond & Nadolska, Anna, 2020. "Making more of alliance portfolios: The role of alliance portfolio coordination," European Management Journal, Elsevier, vol. 38(3), pages 388-399.
    20. Jarle Aarstad & Olav Andreas Kvitastein & Stig-Erik Jakobsen, 2019. "What Drives Enterprise Product Innovation? Assessing How Regional, National, And International Inter-Firm Collaboration Complement Or Substitute For R&D Investments," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(05), pages 1-25, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:4:y:2014:i:2:p:2158244014532929. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.