IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v7y2017i2p2158244017706712.html
   My bibliography  Save this article

Promoting Resilience Using an Asset-Based Approach to Business Continuity Planning

Author

Listed:
  • Shannon Tracey
  • Tracey L. O’Sullivan
  • Daniel E. Lane
  • Emily Guy
  • Jill Courtemanche

Abstract

Essential service organizations fulfill critical roles in maintaining public health during a disaster; therefore, business continuity planning is paramount to ensure continued functioning of core operations during a disruption. Business continuity planning is typically oriented around a predict and prevent approach. Asset-mapping activities have the potential to balance the predominantly risk-based approach by focusing on strengths and capability already present within organizations. The purpose of this study is to identify a suite of organizational-level assets that support resilience, and to contribute to the empirical evidence base for business continuity planning. Two focus group consultations with essential service organization representatives ( n = 22) were held in Ottawa, Canada, in March and April 2014, using the Structured Interview Matrix facilitation format. Inductive analysis was used to identify eight emergent themes that highlight the importance of organizational-level assets and their contribution to adaptive capacity. Leadership and culture in adopting and promoting preparedness strategies were predominant themes, as well as the importance of communication and connectedness across micro, meso, and macro levels. A suite of 25 assets were identified and grouped into seven categories: (a) awareness, (b) human resources, (c) information and communication, (d) leadership and culture, (e) operational infrastructure, (f) physical resources, and (g) social capital. This evidence base can be used as a template to guide asset-mapping activities, and support organizations engaging in business continuity planning.

Suggested Citation

  • Shannon Tracey & Tracey L. O’Sullivan & Daniel E. Lane & Emily Guy & Jill Courtemanche, 2017. "Promoting Resilience Using an Asset-Based Approach to Business Continuity Planning," SAGE Open, , vol. 7(2), pages 21582440177, May.
    • Handle: RePEc:sae:sagope:v:7:y:2017:i:2:p:2158244017706712
    DOI: 10.1177/2158244017706712
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244017706712
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244017706712?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Parker, Elliott, 2000. "Introduction," China Economic Review, Elsevier, vol. 11(3), pages 211-212.
    2. Duncan, W. Jack & Yeager, Valerie A. & Rucks, Andrew C. & Ginter, Peter M., 2011. "Surviving organizational disasters," Business Horizons, Elsevier, vol. 54(2), pages 135-142, March.
    3. Adamou, Christel, 2014. "Business continuity management in international organisations," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 7(3), pages 221-229, March.
    4. Cam Caldwell & Rolf Dixon & Larry Floyd & Joe Chaudoin & Jonathan Post & Gaynor Cheokas, 2012. "Transformative Leadership: Achieving Unparalleled Excellence," Journal of Business Ethics, Springer, vol. 109(2), pages 175-187, August.
    5. Tracey L. O'Sullivan & Wayne Corneil & Craig E. Kuziemsky & Darene Toal‐Sullivan, 2015. "Use of the Structured Interview Matrix to Enhance Community Resilience Through Collaboration and Inclusive Engagement," Systems Research and Behavioral Science, Wiley Blackwell, vol. 32(6), pages 616-628, November.
    6. Duncan, W. Jack & Yeager, Valerie A. & Rucks, Andrew C. & Ginter, Peter M., 2011. "Surviving organizational disasters," Business Horizons, Elsevier, vol. 54(2), pages 135-142.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. João Paulo Santos Aragão & Marcele Elisa Fontana, 2022. "Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers," Public Organization Review, Springer, vol. 22(1), pages 61-77, March.
    2. Păunescu Carmen & Popescu Mihaela Cornelia & Blid Laura, 2018. "Business impact analysis for business continuity: Evidence from Romanian enterprises on critical functions," Management & Marketing, Sciendo, vol. 13(3), pages 1035-1050, September.
    3. Noriko Sudo & Gengaku Mashiro & Shigeru Beppu & Risa Hakamata, 2019. "A Training Program to Enhance Disaster Preparedness of Group Companies in the Tokyo Metropolitan Area," IJERPH, MDPI, vol. 16(23), pages 1-20, December.
    4. Ana Maria Corrales-Estrada & Loyda Lily Gómez-Santos & Cesar Augusto Bernal-Torres & Jaime Eric Rodriguez-López, 2021. "Sustainability and Resilience Organizational Capabilities to Enhance Business Continuity Management: A Literature Review," Sustainability, MDPI, vol. 13(15), pages 1-25, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ekinci, Yuksel & Gordon-Wilson, Sianne & Slade, Adrian, 2020. "An exploration of entrepreneurs' identities and business growth," Business Horizons, Elsevier, vol. 63(3), pages 391-401.
    2. Park, YoungWon & Hong, Paul & Roh, James Jungbae, 2013. "Supply chain lessons from the catastrophic natural disaster in Japan," Business Horizons, Elsevier, vol. 56(1), pages 75-85.
    3. Kyoo‐Man Ha, 2016. "Facilitating Redundancy‐Oriented Management with Gene‐Therapy‐Oriented Management Against Disaster," Risk Analysis, John Wiley & Sons, vol. 36(6), pages 1262-1276, June.
    4. Sáenz, María Jesús & Revilla, Elena & Acero, Beatriz, 2018. "Aligning supply chain design for boosting resilience," Business Horizons, Elsevier, vol. 61(3), pages 443-452.
    5. Brahim Herbane, 2014. "Information Value Distance and Crisis Management Planning," SAGE Open, , vol. 4(2), pages 21582440145, April.
    6. Xin Qin & Xin Liu & Jacob A. Brown & Xiaoming Zheng & Bradley P. Owens, 2021. "Humility Harmonized? Exploring Whether and How Leader and Employee Humility (In)Congruence Influences Employee Citizenship and Deviance Behaviors," Journal of Business Ethics, Springer, vol. 170(1), pages 147-165, April.
    7. Deon Montasser & Ruslan Prijadi & Tengku Ezni Balqiah, 2023. "The Mediating Effect of IT-Enabled Dynamic Capabilities and Organizational Readiness on the Relationship Between Transformational Leadership and Digital Business Model Innovation: Evidence From Indone," SAGE Open, , vol. 13(2), pages 21582440231, June.
    8. Michelle Battista Hesse & Andrew Peachey & David Wang, 2019. "Establishing a Three-Tier Color-Coded Approach to Categorize the Nutrient Density of Food Bank Foods," SAGE Open, , vol. 9(2), pages 21582440198, April.
    9. Tiko Iyamu & Olayele Adelakun, 2021. "A global virtual team model to improve software development collaboration project," Information Systems and e-Business Management, Springer, vol. 19(3), pages 937-956, September.
    10. Philip Berke & John Cooper & David Salvesen & Danielle Spurlock & Christina Rausch, 2010. "Building Capacity for Disaster Resiliency in Six Disadvantaged Communities," Sustainability, MDPI, vol. 3(1), pages 1-20, December.
    11. Ayyoob Sharifi & Lorenzo Chelleri & Cate Fox-Lent & Stelios Grafakos & Minal Pathak & Marta Olazabal & Susie Moloney & Lily Yumagulova & Yoshiki Yamagata, 2017. "Conceptualizing Dimensions and Characteristics of Urban Resilience: Insights from a Co-Design Process," Sustainability, MDPI, vol. 9(6), pages 1-20, June.
    12. Valentine Seymour & Mike King & Roberta Antonaci, 2020. "Exploring those characteristics which may help to foster and support people’s social-ecological resilience: an environmental volunteering case study," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 10(4), pages 438-456, December.
    13. Maraña, Patricia & Labaka, Leire & Sarriegi, Jose Mari, 2020. "We need them all: development of a public private people partnership to support a city resilience building process," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    14. Marta Iturriza & Josune Hernantes & Ahmed A. Abdelgawad & Leire Labaka, 2020. "Are Cities Aware Enough? A Framework for Developing City Awareness to Climate Change," Sustainability, MDPI, vol. 12(6), pages 1-22, March.
    15. Gordon Wang & Rick D. Hackett, 2016. "Conceptualization and Measurement of Virtuous Leadership: Doing Well by Doing Good," Journal of Business Ethics, Springer, vol. 137(2), pages 321-345, August.
    16. Zitzmann, Immanuel, 2014. "How to Cope with Uncertainty in Supply Chains? - Conceptual Framework for Agility, Robustness, Resilience, Continuity and Anti-Fragility in Supply Chains," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Next Generation Supply Chains: Trends and Opportunities. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 18, volume 18, pages 361-377, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    17. Angela Carradus & Ricardo Zozimo & Allan Discua Cruz, 2020. "Exploring a Faith-Led Open-Systems Perspective of Stewardship in Family Businesses," Journal of Business Ethics, Springer, vol. 163(4), pages 701-714, May.
    18. Craig Crossley & Shannon G. Taylor & Robert C. Liden & David Wo & Ronald F. Piccolo, 2024. "Right From the Start: The Association Between Ethical Leadership, Trust Primacy, and Customer Loyalty," Journal of Business Ethics, Springer, vol. 193(2), pages 409-426, August.
    19. R Liepins, 1998. "“Women of Broad Vision†: Nature and Gender in the Environmental Activism of Australia's ‘Women in Agriculture’ Movement," Environment and Planning A, , vol. 30(7), pages 1179-1196, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:7:y:2017:i:2:p:2158244017706712. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.