IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v4y2014i1p2158244014526720.html
   My bibliography  Save this article

Technological Frames

Author

Listed:
  • Karin Olesen

Abstract

The purpose of this article is to identify and explain the barriers that prevented the case study organization, an Australasian university, from implementing a groupware package. This is an insider action research case study, using qualitative semi-structured interviews, group and individual training to look at users’ technological frames around the implementation and use of a groupware product. Technological frames were used to enable a systematic examination of the assumptions, expectations, and knowledge of technology; in particular, the use of technological frames reveals aspects of user resistance. While addressing criticisms of the technological frames genre, this study uses technological frames as a lens to examine the underlying drivers and impediments to information systems (IS) implementation. In this case study, changes to a groupware product failed to be implemented, not because of user resistance to the product, but because of organizational politics. This study demonstrates how the culture of an organization may stifle the implementation of IS.

Suggested Citation

  • Karin Olesen, 2014. "Technological Frames," SAGE Open, , vol. 4(1), pages 21582440145, March.
    • Handle: RePEc:sae:sagope:v:4:y:2014:i:1:p:2158244014526720
    DOI: 10.1177/2158244014526720
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244014526720
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244014526720?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Orlikowski, Wanda J. (Wanda Janina), 1993. "CASE tools as organizational change : investigating incremental and radical changes in systems development," Working papers WP 3579-93., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    2. Abhay Nath Mishra & Ritu Agarwal, 2010. "Technological Frames, Organizational Capabilities, and IT Use: An Empirical Investigation of Electronic Procurement," Information Systems Research, INFORMS, vol. 21(2), pages 249-270, June.
    3. Orlikowski, Wanda J. (Wanda Janina). & Gash, Debra Carol, 1959-., 1992. "Changing frames : understanding technological change in organizations," Working papers 3368-92., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    4. Shahper Vodanovich & David Sundaram & Michael Myers, 2010. "Research Commentary ---Digital Natives and Ubiquitous Information Systems," Information Systems Research, INFORMS, vol. 21(4), pages 711-723, December.
    5. Clive Sanford & Anol Bhattacherjee, 2008. "IT Implementation in a Developing Country Municipality: A Sociocognitive Analysis," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 4(3), pages 68-93, July.
    6. Virginia Acha, 2004. "Technology Frames: The Art of Perspective and Interpretation in Strategy," SPRU Working Paper Series 109, SPRU - Science Policy Research Unit, University of Sussex Business School.
    7. James P. Walsh, 1995. "Managerial and Organizational Cognition: Notes from a Trip Down Memory Lane," Organization Science, INFORMS, vol. 6(3), pages 280-321, June.
    8. Orlikowski, Wanda J. (Wanda Janina). & Gash, Debra Carol, 1959-., 1993. "Technological frames : making sense of information technology in organizations," Working papers 3627-93. CCSTR ; #156. CI, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
    2. Orlikowski, Wanda J., 1993. "Shaping electronic communication : the structuring and metastructuring of technology in use," Working papers 3611-93., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    3. Sandra A. Vannoy & A. F. Salam, 2010. "Managerial Interpretations of the Role of Information Systems in Competitive Actions and Firm Performance: A Grounded Theory Investigation," Information Systems Research, INFORMS, vol. 21(3), pages 496-515, September.
    4. Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    5. Glen Dowell & Brad Killaly, 2009. "Effect of Resource Variation and Firm Experience on Market Entry Decisions: Evidence from U.S. Telecommunication Firms' International Expansion Decisions," Organization Science, INFORMS, vol. 20(1), pages 69-84, February.
    6. Hilal Atasoy & Rajiv D. Banker & Paul A. Pavlou, 2016. "On the Longitudinal Effects of IT Use on Firm-Level Employment," Information Systems Research, INFORMS, vol. 27(1), pages 6-26, March.
    7. Johan Hauknes & Per M. Koch, "undated". "Two sides – one coin?," STEP Report series 200318, The STEP Group, Studies in technology, innovation and economic policy.
    8. Stea, Diego & Foss, Nicolai J. & Christensen, Peter Holdt, 2015. "Physical separation in the workplace: Separation cues, separation awareness, and employee motivation," European Management Journal, Elsevier, vol. 33(6), pages 462-471.
    9. Shehla Najib & Rashidi.Z, 2018. "Student Protests In Universities: Exploring The Model For Crisis Management, Crisis Leadership And Organizational Learning," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(1), pages 143-159.
    10. Charles H. Cho & Jonathan Maurice & Emmanuelle Nègre & Marie-Anne Verdier, 2016. "Is environmental disclosure good for the environment? A meta-analysis and research agenda," Post-Print halshs-01369422, HAL.
    11. Quatraro, Francesco & Scandura, Alessandra, 2020. "Regional patterns of unrelated technological diversification: the role of academic inventors," Department of Economics and Statistics Cognetti de Martiis LEI & BRICK - Laboratory of Economics of Innovation "Franco Momigliano", Bureau of Research in Innovation, Complexity and Knowledge, Collegio 202001, University of Turin.
    12. Maggie Chuoyan Dong & Yulin Fang & Detmar W. Straub, 2017. "The Impact of Institutional Distance on the Joint Performance of Collaborating Firms: The Role of Adaptive Interorganizational Systems," Information Systems Research, INFORMS, vol. 28(2), pages 309-331, June.
    13. F Ackermann & C Eden & T Williams & S Howick, 2007. "Systemic risk assessment: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(1), pages 39-51, January.
    14. Dean A. Shepherd & Jeffery S. Mcmullen & William Ocasio, 2017. "Is that an opportunity? An attention model of top managers' opportunity beliefs for strategic action," Strategic Management Journal, Wiley Blackwell, vol. 38(3), pages 626-644, March.
    15. Niittymies, Aleksi, 2020. "Heuristic decision-making in firm internationalization: The influence of context-specific experience," International Business Review, Elsevier, vol. 29(6).
    16. Neill, Stern & Rose, Gregory M., 2006. "The effect of strategic complexity on marketing strategy and organizational performance," Journal of Business Research, Elsevier, vol. 59(1), pages 1-10, January.
    17. Joern Hoppmann & Alice Sakhel & Marcel Richert, 2018. "With a little help from a stranger: The impact of external change agents on corporate sustainability investments," Business Strategy and the Environment, Wiley Blackwell, vol. 27(7), pages 1052-1066, November.
    18. Sunday C. Eze & Vera C. A. Chinedu-Eze & Hart O. Awa, 2021. "Key Success Factors (KSFs) Underlying the Adoption of Social Media Marketing Technology," SAGE Open, , vol. 11(2), pages 21582440211, April.
    19. Richard J. Boland & Kalle Lyytinen & Youngjin Yoo, 2007. "Wakes of Innovation in Project Networks: The Case of Digital 3-D Representations in Architecture, Engineering, and Construction," Organization Science, INFORMS, vol. 18(4), pages 631-647, August.
    20. Dena Lawrence & Federica Pazzaglia & Karan Sonpar, 2011. "The Introduction of a Non-Traditional and Aggressive Approach to Banking: The Risks of Hubris," Journal of Business Ethics, Springer, vol. 102(3), pages 401-420, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:4:y:2014:i:1:p:2158244014526720. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.