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Integrating Conflict: A Proposed Framework for the Interdisciplinary Study of Workplace Conflict and Its Management

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  • Ariel Avgar

Abstract

This article contributes to existing conflict research by proposing a theoretical framework capable of integrating findings and insights across distinct disciplines. The author utilizes the Kochan, Katz, and McKersie (1986) three-tiered industrial relations framework and demonstrates its unique capacity to situate and organize what we know about conflict and to highlight areas that have been neglected as a result of disciplinary fragmentation. The article reviews key themes, findings, and insights advanced by organizational behavior, industrial relations, and legal scholars. The author identifies the barriers associated with disciplinary boundaries and the costs these have had in terms of our current understanding of conflict in organizations. This review also examines potential areas of integration in the study of conflict and their implications for existing scholarship. Finally, the author proposes theoretical linkages that stem from the integration of conflict insights across disciplines, which serve as the basis for a future research agenda.

Suggested Citation

  • Ariel Avgar, 2020. "Integrating Conflict: A Proposed Framework for the Interdisciplinary Study of Workplace Conflict and Its Management," ILR Review, Cornell University, ILR School, vol. 73(2), pages 281-311, March.
    • Handle: RePEc:sae:ilrrev:v:73:y:2020:i:2:p:281-311
    DOI: 10.1177/0019793919885819
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    References listed on IDEAS

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    1. Casey Ichniowski, 1986. "The Effects of Grievance Activity on Productivity," ILR Review, Cornell University, ILR School, vol. 40(1), pages 75-89, October.
    2. Jeanne M. Brett & Stephen B. Goldberg, 1983. "Grievance Mediation in the Coal Industry: A Field Experiment," ILR Review, Cornell University, ILR School, vol. 37(1), pages 49-69, October.
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    Cited by:

    1. Ariel C. Avgar, 2021. "Relational Exchange in Non-union Firms: A Configurational Framework for Workplace Dispute Resolution and Voice," ILR Review, Cornell University, ILR School, vol. 74(3), pages 607-636, May.
    2. Michael David Maffie, 2023. "Becoming a pirate: Independence as an alternative to exit in the gig economy," British Journal of Industrial Relations, London School of Economics, vol. 61(1), pages 46-67, March.

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