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The Roles of Supervisors, Employees, and Stewards in Grievance Initiation

Author

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  • Brian Bemmels
  • Yonatan Reshef
  • Kay Stratton-Devine

Abstract

The authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation.

Suggested Citation

  • Brian Bemmels & Yonatan Reshef & Kay Stratton-Devine, 1991. "The Roles of Supervisors, Employees, and Stewards in Grievance Initiation," ILR Review, Cornell University, ILR School, vol. 45(1), pages 15-30, October.
    • Handle: RePEc:sae:ilrrev:v:45:y:1991:i:1:p:15-30
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    Cited by:

    1. Brian Klaas & Anna-Katherine Ward, 2015. "Formal, Justice-Oriented Voice in the Nonunion Firm: Who Speaks Up and When?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 54(2), pages 321-356, April.
    2. Andy Charlwood & Anna Pollert, 2014. "Informal Employment Dispute Resolution among Low-Wage Non-Union Workers: Does Managerially Initiated Workplace Voice Enhance Equity and Efficiency?," British Journal of Industrial Relations, London School of Economics, vol. 52(2), pages 359-386, June.

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