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Silent victims: Negative effects of observing workplace deviance on employees’ emotional exhaustion and workplace thriving

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  • Mamoona Arshad

    (De Montfort University, Leicester, UK)

  • Muhammad Abdur Rahman Malik
  • Shoaib Amjad Hussain

    (Suleman Dawood School of Business, Lahore University of Management Sciences (LUMS), Lahore, Pakistan)

Abstract

Building on previous studies on third-party observations (TPOs) of mistreatments, in this study, we investigate the effects of TPO of workplace deviance (TPO-WD). Drawing on conservation of resource theory, we explore the intermediary process through which TPO-WD, influences employees’ workplace thriving. Using multi-wave data from 346 employees, our results suggest that those who observe, or hear about, incidents of workplace deviance experience a heightened level of emotional exhaustion, which has a detrimental impact on workplace thriving. Furthermore, we also test how these relationships are impacted by the extent of employees’ organizational identification and a cooperative psychological climate. These findings not only provide a resource-based view on how TPO-WD affects workplace thriving but also highlight the critical importance of cooperative psychological climate as a resource passageway to prevent damaging employees’ workplace thriving. JEL Classification: L2 Firm Objectives, Organization, and Behaviour

Suggested Citation

  • Mamoona Arshad & Muhammad Abdur Rahman Malik & Shoaib Amjad Hussain, 2024. "Silent victims: Negative effects of observing workplace deviance on employees’ emotional exhaustion and workplace thriving," Australian Journal of Management, Australian School of Business, vol. 49(4), pages 678-699, November.
    • Handle: RePEc:sae:ausman:v:49:y:2024:i:4:p:678-699
    DOI: 10.1177/03128962231171653
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    References listed on IDEAS

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    4. Gretchen Spreitzer & Kathleen Sutcliffe & Jane Dutton & Scott Sonenshein & Adam M. Grant, 2005. "A Socially Embedded Model of Thriving at Work," Organization Science, INFORMS, vol. 16(5), pages 537-549, October.
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