Assessing Service Delivery: Public Perception Of Municipal Service Delivery In South Africa
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- Oludele A. Akinboade & Mandisa Putuma Mokwena & Emilie C. Kinfack, 2013. "Understanding citizens' participation in service delivery protests in South Africa's Sedibeng district municipality," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 40(5), pages 458-478, April.
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- Sultan O. Almarshad, 2015. "Municipal Awareness and Citizen Satisfaction: The Case of Northern Borders in Saudi Arabia," International Review of Management and Marketing, Econjournals, vol. 5(2), pages 94-101.
- Oludele A. Akinboade & Mandisa Putuma Mokwena & Emilie C. Kinfack, 2013. "Understanding citizens' participation in service delivery protests in South Africa's Sedibeng district municipality," International Journal of Social Economics, Emerald Group Publishing, vol. 40(5), pages 458-478, May.
- Anuradha Joshi & Mick Moore, 2004. "Institutionalised Co-production: Unorthodox Public Service Delivery in Challenging Environments," Journal of Development Studies, Taylor & Francis Journals, vol. 40(4), pages 31-49.
- Katarina Roos & Anders Lidström, 2014. "Local policies and local government legitimacy. The Swedish case," Urban Research & Practice, Taylor & Francis Journals, vol. 7(2), pages 137-152, July.
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Cited by:
- Alice MOTSI & Samuel GUMBE & Noel MUZONDO & Forbes MAKUDZA, 2024. "An Innovative Leadership Model Of Service Delivery In Urban Local Authorities," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 19(1), pages 54-69, February.
- Ricardo Hausmann & Federico Sturzenegger & Patricio Goldstein & Frank Muci & Douglas Barrios, 2022.
"Macroeconomic risks after a decade of microeconomic turbulence: South Africa (2007-2020),"
WIDER Working Paper Series
wp-2022-3, World Institute for Development Economic Research (UNU-WIDER).
- Douglas Barrios & Federico Sturzenegger & Frank Muci & Patricio Goldstein & Ricardo Hausmann, 2022. "Macroeconomic risks after a decade of microeconomic turbulence: South Africa 2007-2020," Growth Lab Working Papers 182, Harvard's Growth Lab.
- Douglas Barrios & Federico Sturzenegger & Frank Muci & Patricio Goldstein & Ricardo Hausmann, 2022. "Macroeconomic risks after a decade of microeconomic turbulence: South Africa 2007-2020," CID Working Papers 404, Center for International Development at Harvard University.
- Snyman, Lourens & Coetzee, Serena, 2024. "Measuring geographic accessibility in data poor rural areas by augmenting the road network with a triangular irregular network – A case study in the O.R. Tambo District Municipality of the Eastern Cap," Journal of Transport Geography, Elsevier, vol. 115(C).
- Chipo Mutyambizi & Tholang Mokhele & Catherine Ndinda & Charles Hongoro, 2020. "Access to and Satisfaction with Basic Services in Informal Settlements: Results from a Baseline Assessment Survey," IJERPH, MDPI, vol. 17(12), pages 1-21, June.
- John Mamokhere, 2023. "Sending a message to the top: the influence of service delivery protests on service delivery planning in South African municipalities," Insights into Regional Development, VsI Entrepreneurship and Sustainability Center, vol. 5(2), pages 60-71, June.
- Md. Al-Fahad BHUIYAN & Md. Ashraful ISLAM, 2023. "Assessment Of Service Quality Of Urban Local Government In Bangladesh: The Case Of Pabna Municipality," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 18(1), pages 85-105, February.
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Keywords
Municipalities; Service Delivery; Satisfaction; Public Participation; Co-production; South Africa;All these keywords.
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