IDEAS home Printed from https://ideas.repec.org/a/rom/merase/v7y2022i1p79-92.html
   My bibliography  Save this article

Learning Theories and Cultural Intelligence (CQ): a Literature Review Study and Mapping of CQ Development Method

Author

Listed:
  • Nur Arief Rahmatsyah PUTRANTO

    (Institut Teknologi Bandung, Indonesia)

  • Aurik GUSTOMO

    (Institut Teknologi Bandung, Indonesia)

  • Anggara WISESA

    (Institut Teknologi Bandung, Indonesia)

Abstract

The emerging of globalization makes the importance of cultural intelligence (CQ) acknowledged both by researchers and practitioners. Therefore, many researchers have their focus on how to develop someone's CQ. Although there have been many studies related to methods to develop CQ, but there are still few related to learning theories. Whereas learning theories should become references when talking about teaching or developing someone including the development of CQ. Moreover, there is still limited research that tried to map or compare the method used to develop someone's CQ. This paper will try to fill that gap. The paper used systematical literature review of papers related to CQ development. From the review, it was found that the method to develop someone CQ can be categories into traditional class, direct experiential, and indirect experiential. From the mapping process of the CQ development method into these categories, it is known that most of previous research focuses on using direct experiential learning process. However, there is no research of CQ development that combine the direct experiential and indirect experiential as well as combination of the three categories. Through those findings, this paper suggests some possibilities for further research that can benefit both the body of knowledge and people who want to develop CQ.

Suggested Citation

  • Nur Arief Rahmatsyah PUTRANTO & Aurik GUSTOMO & Anggara WISESA, 2022. "Learning Theories and Cultural Intelligence (CQ): a Literature Review Study and Mapping of CQ Development Method," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(1), pages 79-92, February.
    • Handle: RePEc:rom:merase:v:7:y:2022:i:1:p:79-92
    as

    Download full text from publisher

    File URL: https://mer.ase.ro/files/2022-1/7-1-6.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
    2. Kostic Bobanovic, Moira & Grzinic, Jasmina, 2019. "Teaching Tourism Students With Cultural Intelligence," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 10(1), pages 85-95.
    3. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elenkov, Detelin S. & Manev, Ivan M., 2009. "Senior expatriate leadership's effects on innovation and the role of cultural intelligence," Journal of World Business, Elsevier, vol. 44(4), pages 357-369, October.
    2. Musarra, Giuseppe & Kadile, Vita & Zaefarian, Ghasem & Oghazi, Pejvak & Najafi-Tavani, Zhaleh, 2022. "Emotions, culture intelligence, and mutual trust in technology business relationships," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    3. Miletić, Lana & Globočnik Žunac, Ana & Čerepinko, Darijo, 2023. "Cultural Intelligence as the basis of Everyday Communication," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2023), Hybrid Conference, Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023, pages 319-328, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    4. Annelies Costers & Yves Van Vaerenbergh & Anja Van den Broeck, 2019. "How to boost frontline employee service recovery performance: the role of cultural intelligence," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 581-602, September.
    5. Junshuai Cheng & Qaisar Iqbal & Guangmeng Ji & Weichun Li, 2022. "A Sustainable and Comprehensive Framework for Knowledge Transfer in MNCs: An Empirical Examination Based on Country, Company and Individual Levels of Chinese MNCs," Sustainability, MDPI, vol. 14(21), pages 1-17, October.
    6. Honghua Li & Yemisi Awotoye & Robert P. Singh, 2023. "Immigrant Entrepreneurs in the U.S.: Firm Performance Based on Entrepreneurial Competencies," Economies, MDPI, vol. 11(10), pages 1-14, September.
    7. Rockstuhl, Thomas & Van Dyne, Linn, 2018. "A bi-factor theory of the four-factor model of cultural intelligence: Meta-analysis and theoretical extensions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 148(C), pages 124-144.
    8. Kozhakhmet, Sanat & Nurgabdeshov, Assylbek, 2022. "Knowledge acquisition of Chinese expatriates: managing Chinese MNEs in Kazakhstan," Journal of International Management, Elsevier, vol. 28(2).
    9. Julia Backmann & Rouven Kanitz & Amy Wei Tian & Patrick Hoffmann & Martin Hoegl, 2020. "Cultural gap bridging in multinational teams," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(8), pages 1283-1311, October.
    10. Dimitrova, Mihaela & Chia, Sherwin Ignatius & Shaffer, Margaret A. & Tay-Lee, Cheryl, 2020. "Forgotten travelers: Adjustment and career implications of international business travel for expatriates," Journal of International Management, Elsevier, vol. 26(1).
    11. Ali Dolatshah & Masood Ghorban Hosseini & Masoud Ghorban hosseini, 2016. "Study of the Relation between Cultural Intelligence and Organizational Commitment among Staff Case Study (Arman Financial Institution)," Modern Applied Science, Canadian Center of Science and Education, vol. 10(3), pages 1-79, March.
    12. Saeed Nosratabadi & Parvaneh Bahrami & Khodayar Palouzian & Amir Mosavi, 2020. "Leader Cultural Intelligence and Organizational Performance," Papers 2010.02678, arXiv.org.
    13. Pidduck, Robert J. & Shaffer, Margaret A. & Zhang, Yejun & Cheung, Sally S.Y. & Yunlu, Dilek G., 2022. "Cultural intelligence: An identity lens on the influence of cross-cultural experience," Journal of International Management, Elsevier, vol. 28(3).
    14. Lim, Jia Hui & Tai, Kenneth & Kouchaki, Maryam, 2021. "Ambivalent bosses: An examination of supervisor expressed emotional ambivalence on subordinate task engagement," Organizational Behavior and Human Decision Processes, Elsevier, vol. 165(C), pages 139-152.
    15. Ridha Ayu Rachmawati & I Dewa Ketut Kerta Widana & I Gede Sumertha Kusuma Yanca & Herlina Juni Risma Saragih, 2022. "Efforts to Improve Cross-Cultural Competencies and Resiliency for Peacekeepers and Their Families in the United Nations Peacekeeping Mission in Lebanon (UNIFIL)," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(11), pages 11-20, November.
    16. Lakshman, C. & Bacouël-Jentjens, Sabine & Kraak, Johannes Marcelus, 2021. "Attributional complexity of monoculturals and biculturals: Implications for cross-cultural competence," Journal of World Business, Elsevier, vol. 56(6).
    17. Sousa, Cátia & Gonçalves, Gabriela, 2019. "Multiculturality as an antecedent to work wellbeing and work passion," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 7(2), pages 101-124.
    18. Anjum Mehmood & Muhammad Zia Syed & Ahmed Khan Waheed, 2015. "Cultural Comparison of Trait Emotional Intelligence among the Provinces of Pakistan (Sindh, Punjab, Khyber Pakhtunkhwa and Balochistan)," Journal of Intercultural Management, Sciendo, vol. 7(3), pages 15-37, September.
    19. Laura BRANCU & Valentin MUNTEANU & Ionut GOLET, 2016. "A Comparative Approach of Cultural Intelligence Profile of Management and Non-Management Romanian Students," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(4), pages 308-319, October.
    20. Marina Anna Schmitz & Fabian Jintae Froese & Anna Katharina Bader, 2018. "Organizational cynicism in multinational corporations in China," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(5), pages 620-637, October.

    More about this item

    Keywords

    Cultural intelligence (CQ); Direct experiential; Indirect experiential; Learning theories; Traditional class.;
    All these keywords.

    JEL classification:

    • I20 - Health, Education, and Welfare - - Education - - - General
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:merase:v:7:y:2022:i:1:p:79-92. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.