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Cultural Intelligence as the basis of Everyday Communication

In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023

Author

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  • Miletić, Lana
  • Globočnik Žunac, Ana
  • Čerepinko, Darijo

Abstract

With the increase in global connectivity between people, culture, and cultural patterns, cultural intelligence plays an ever-increasing role in each individual's life. Whether it is a business, scientific or private field, there is a need for specific competencies related to the possibility of understanding, accepting, and understanding the other, which is more often someone with whom the person does not share cultural heritage, values, or experiences. In order to overcome the barrier that is set up due to the differences above, cultural intelligence is needed. Therefore, this paper deals with the issue of cultural intelligence and aims to show why the issue of cultural intelligence is essential and how to approach it, given the lack of a generally accepted definition of cultural intelligence. The work will present different opinions related to the issue of cultural intelligence and discuss the progress in this field to date.

Suggested Citation

  • Miletić, Lana & Globočnik Žunac, Ana & Čerepinko, Darijo, 2023. "Cultural Intelligence as the basis of Everyday Communication," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2023), Hybrid Conference, Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023, pages 319-328, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    • Handle: RePEc:zbw:entr23:302092
    DOI: 10.54820/entrenova-2023-0029
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    References listed on IDEAS

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    1. David C Thomas & Yuan Liao & Zeynep Aycan & Jean-Luc Cerdin & Andre A Pekerti & Elizabeth C Ravlin & Günter K Stahl & Mila B Lazarova & Henry Fock & Denni Arli & Miriam Moeller & Tyler G Okimoto & Fon, 2015. "Cultural intelligence: A theory-based, short form measure," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 46(9), pages 1099-1118, December.
    2. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    3. Key, Kimberly & Healy, Margaret & Mulligan, Emer, 2022. "Closing the cultural intelligence skills gap in accounting students: An action research approach to cross-cultural teamwork," The British Accounting Review, Elsevier, vol. 54(3).
    4. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
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    More about this item

    Keywords

    cultural intelligence; global connectivity; inteintercultural communication;
    All these keywords.

    JEL classification:

    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General

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