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The Effects Of Leadership Style On The Employees’ Job Satisfaction And Organizational Commitment From The Hotel Industry

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  • ANDREIA ISPAS
  • CARMEN BÃBÃI?Ã

Abstract

The study of leadership in the context of the hotel industry and hospitality industry in Romania was characterized by sporadic attempts to identify the optimal and effective leadership style and also the most desired by the employees. Few researches were focused on identifying the positive or negative effects of the leadership style on the level of job satisfaction and organizational commitment of the employees. According with this lack of empirical research, the first objective of this paper work is to identify the effects that the leadership style has on the employee job satisfaction. The second objective is to investigate the relationship and effects of leadership style on the organizational commitment of the employees in the context of the hotel industry in Romania. The research methodology was based on a theoretical documentary study of the literature and a critical review of the empirical research. The quantitative method was based on questionnaire distributed to a sample made of 367 employees from Romanian 3 and 4 star hotels. The data were processed in the Statistical Package for the Social Sciences (SPSS). The results reveal that statistically significant and positive relationships were identified between the participative, transformational, transactional leadership style and the employee job satisfaction. When studying the relationship between the constructs ‘job satisfaction’ and ‘organizational commitment’ it was found that the relationship is statistically significant, positive, direct and very powerful. It was also found that the transformational leadership style has a direct, positive and statistically significant effect on the organizational commitment of the employees.

Suggested Citation

  • Andreia Ispas & Carmen Bãƒbãƒi?Ã, 2012. "The Effects Of Leadership Style On The Employees’ Job Satisfaction And Organizational Commitment From The Hotel Industry," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 6(1), pages 254-262, November.
    • Handle: RePEc:rom:mancon:v:6:y:2012:i:1:p:254-262
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    References listed on IDEAS

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    2. Unknown, 2005. "Forward," 2005 Conference: Slovenia in the EU - Challenges for Agriculture, Food Science and Rural Affairs, November 10-11, 2005, Moravske Toplice, Slovenia 183804, Slovenian Association of Agricultural Economists (DAES).
    3. Nicolae BIBU & Ariana Lavinia MOS, 2012. "Leadership Style in the Romanian Public Institutions – the Case of City Halls," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 81-87, March.
    4. Nicolae Aurelian BIBU & Hanan Abd EL MONIEM, 2011. "The Relationships among Employee Satisfaction, Productivity, Performance and Customer Satisfaction," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(3), pages 470-477, July.
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