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Why Human Resource Management Should Go Green In Hotels: Internal Benefit Perspective

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  • Nhat Tan PHAM
  • Nga VO
  • Lien H.L. NGUYEN
  • Huong Minh NGUYEN

Abstract

Recently, green human resource management (GRHM) has been concerned by organizations and scholars. However, internal benefits to apply GHRM practices in organizations are limitations of previous studies, especially in the hotel industry. Thus, the purpose of this study is to fill this research gap by investigating internal benefits to apply these green practices in hotels. The qualitative method with case study strategy of two hotels (named cases as P and M) is used to conduct this research. On the basics of case studies, this study indicates the following findings. Firstly, the results indicate the enhancement of employees’ human capital (e.g. green awareness, knowledge, skill) highlighted in both hotels. Secondly, hotels boost employee’s green motivation (e.g. green commitment and behavior) if they apply effectively GHRM practices. Thirdly, the environmental and financial performances are also the important motives in applying GHRM practices in two hotels. Finally, the different green strategy and top management can be utilized to explain the difference about employee’s green voluntary behavior between two hotels.

Suggested Citation

  • Nhat Tan PHAM & Nga VO & Lien H.L. NGUYEN & Huong Minh NGUYEN, 2018. "Why Human Resource Management Should Go Green In Hotels: Internal Benefit Perspective," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 39-47, November.
    • Handle: RePEc:rom:mancon:v:12:y:2018:i:1:p:39-47
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    References listed on IDEAS

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    2. Chou, Chia-Jung, 2014. "Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes," Tourism Management, Elsevier, vol. 40(C), pages 436-446.
    3. Le Mong Diem Hang & David L. Ferguson, 2016. "Customer Relationship Enhancements from Corporate Social Responsibility Activities Within the Hospitality Sector: Empirical Research from Vietnam," Corporate Reputation Review, Palgrave Macmillan, vol. 19(3), pages 244-262, October.
    4. Marco Guerci & Annachiara Longoni & Davide Luzzini, 2016. "Translating stakeholder pressures into environmental performance – the mediating role of green HRM practices," Post-Print hal-01251759, HAL.
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    1. Mahmoud Alreahi & Zoltán Bujdosó & Moaaz Kabil & Ali Akaak & Kata Feketéné Benkó & Widhayani Puri Setioningtyas & Lóránt Dénes Dávid, 2022. "Green Human Resources Management in the Hotel Industry: A Systematic Review," Sustainability, MDPI, vol. 15(1), pages 1-25, December.

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