Product quality, reference group, convenience and its effect on the repurchase intentions of Janji Jiwa brand coffee
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DOI: 10.20525/ijrbs.v11i8.2043
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References listed on IDEAS
- Jochen Wirtz, 2016. "Winning in Service Markets:Success through People, Technology and Strategy," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number y0002, August.
- Srivastava, Mala & Kaul, Dimple, 2014. "Social interaction, convenience and customer satisfaction: The mediating effect of customer experience," Journal of Retailing and Consumer Services, Elsevier, vol. 21(6), pages 1028-1037.
- Quoc Trung Pham & Xuan Phuc Tran & Sanjay Misra & Rytis Maskeliūnas & Robertas Damaševičius, 2018. "Relationship between Convenience, Perceived Value, and Repurchase Intention in Online Shopping in Vietnam," Sustainability, MDPI, vol. 10(1), pages 1-14, January.
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- Asha Ramadhan & William Gomera, 2022. "The impact of financial aspect on procurement procedures in achieving sustainable public procurement: A case of Zanzibar urban services project," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(10), pages 265-276, December.
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Keywords
product quality; reference group; convenience; satisfaction; repurchase intentions;All these keywords.
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