IDEAS home Printed from https://ideas.repec.org/a/rbs/ijbrss/v11y2022i2p104-118.html
   My bibliography  Save this article

What do strategic responses achieve? An analysis of performance of telecommunication firms in Kenya

Author

Listed:
  • Calleb Oketch

    (Kenyatta University, Kenya)

  • Stephen Muathe

    (Kenyatta University, Kenya)

Abstract

This study purposed to investigate the effect of strategic responses on performance. The study adopted a descriptive research design. The target population for the study was 3834 employees drawn from four telecommunication firms in Kenya. Proportionate stratified random sampling was used to select the sample size of 385 respondents. The study findings indicated that (i) research and development, technology advancement, and strategic training all had a significant positive effect on firm performance; (ii) technology advancement was found to be a major determinant in the variation of performance of the telecommunication firms. Operational restructuring strategy, however, was found to have a negative effect on performance. The study finally concluded that technological advancement, research and development, and employee strategic training are strategic responses that telecommunication firms should invest into better performance. Key Words:strategic Responses, Performance, Technology advancement, firm, operational restructuring, Research and development, Employee strategic training

Suggested Citation

  • Calleb Oketch & Stephen Muathe, 2022. "What do strategic responses achieve? An analysis of performance of telecommunication firms in Kenya," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(2), pages 104-118, March.
    • Handle: RePEc:rbs:ijbrss:v:11:y:2022:i:2:p:104-118
    DOI: 10.20525/ijrbs.v11i2.1591
    as

    Download full text from publisher

    File URL: http://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/1591/1190
    Download Restriction: no
    File URL: https://doi.org/10.20525/ijrbs.v11i2.1591
    Download Restriction: no
    File URL: https://libkey.io/10.20525/ijrbs.v11i2.1591?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Graham Hooley & Tony Cox & David Shipley & John Fahy & Jozsef Beracs & Kriztina Kolos, 1996. "Foreign Direct Investment in Hungary: Resource Acquisition and Domestic Competitive Advantage," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(4), pages 683-709, December.
    2. Bing Guo & Jing Wang & Steven X. Wei, 2018. "R&D spending, strategic position and firm performance," Frontiers of Business Research in China, Springer, vol. 12(1), pages 1-19, December.
    3. repec:bla:jfinan:v:59:y:2004:i:2:p:623-650 is not listed on IDEAS
    4. Zhiang (John) Lin & Haibin Yang & Bindu Arya, 2009. "Alliance partners and firm performance: resource complementarity and status association," Strategic Management Journal, Wiley Blackwell, vol. 30(9), pages 921-940, September.
    5. Garner, Jacqueline L. & Nam, Jouahn & Ottoo, Richard E., 2002. "Determinants of corporate growth opportunities of emerging firms," Journal of Economics and Business, Elsevier, vol. 54(1), pages 73-93.
    6. C. K. Prahalad & Gary Hamel, 1994. "Strategy as a field of study: Why search for a new paradigm?," Strategic Management Journal, Wiley Blackwell, vol. 15(S2), pages 5-16, June.
    7. Caterina Tantalo & Richard L. Priem, 2016. "Value creation through stakeholder synergy," Strategic Management Journal, Wiley Blackwell, vol. 37(2), pages 314-329, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gueler, Melike Sarah & Schneider, Sabrina, 2021. "The resource-based view in business ecosystems: A perspective on the determinants of a valuable resource and capability," Journal of Business Research, Elsevier, vol. 133(C), pages 158-169.
    2. Kamini Gupta & Donal Crilly & Thomas Greckhamer, 2020. "Stakeholder engagement strategies, national institutions, and firm performance: A configurational perspective," Strategic Management Journal, Wiley Blackwell, vol. 41(10), pages 1869-1900, October.
    3. Aseem Kaul & Jiao Luo, 2018. "An economic case for CSR: The comparative efficiency of for‐profit firms in meeting consumer demand for social goods," Strategic Management Journal, Wiley Blackwell, vol. 39(6), pages 1650-1677, June.
    4. Tom Broekel & Matthias Brachert, 2015. "The structure and evolution of inter-sectoral technological complementarity in R&D in Germany from 1990 to 2011," Journal of Evolutionary Economics, Springer, vol. 25(4), pages 755-785, September.
    5. Wu Zhan & Roger Chen & M. Erramilli & Duc Nguyen, 2009. "Acquisition of organizational capabilities and competitive advantage of IJVs in transition economies: The case of Vietnam," Asia Pacific Journal of Management, Springer, vol. 26(2), pages 285-308, June.
    6. Cannavale, Chiara & Esempio, Anna & Ferretti, Marco, 2021. "Up- and down- alliances: A systematic literature review," International Business Review, Elsevier, vol. 30(5).
    7. Rajdeep Grewal & Murali Chandrashekaran & F. Robert Dwyer, 2008. "Navigating Local Environments with Global Strategies: A Contingency Model of Multinational Subsidiary Performance," Marketing Science, INFORMS, vol. 27(5), pages 886-902, 09-10.
    8. Luis E. Davila & Vijay S. Sampath, 2018. "Determinants of MNEs' Natural Resources Endowments on Performance: An Analytical Model," International Business Research, Canadian Center of Science and Education, vol. 11(7), pages 35-45, July.
    9. A. George Assaf & Alexander Josiassen & Haemoon Oh, 2016. "Internationalization and hotel performance," Tourism Economics, , vol. 22(3), pages 572-592, June.
    10. M Ashraf Al Haq & Norazlina Abd Wahab & Md. Mahmudul Alam, 2021. "Understanding The Impact Of Institutional Factors On Asnaf Sustainability: A Pls-Sem Approach," Journal of Islamic Monetary Economics and Finance, Bank Indonesia, vol. 7(4), pages 759-790, November.
    11. Agata Sudolska & Justyna Łapińska, 2020. "Exploring Determinants of Innovation Capability in Manufacturing Companies Operating in Poland," Sustainability, MDPI, vol. 12(17), pages 1-21, August.
    12. Bhattacharya, Mita & Okafor, Luke Emeka & Pradeep, V., 2021. "International firm activities, R&D, and productivity: Evidence from Indian manufacturing firms," Economic Modelling, Elsevier, vol. 97(C), pages 1-13.
    13. Bai Xue & Zhuang Zhang & Pingli Li, 2020. "Corporate environmental performance, environmental management and firm risk," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1074-1096, March.
    14. HERCIU Mihaela & ȘERBAN Radu Alexandru, 2018. "Measuring Firm Performance:Testing A Proposed Model," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 13(2), pages 103-114, August.
    15. Chelariu, Cristian & Bello, Daniel C. & Gilliland, David I., 2006. "Institutional antecedents and performance consequences of influence strategies in export channels to Eastern European transitional economies," Journal of Business Research, Elsevier, vol. 59(5), pages 525-534, May.
    16. Hao, Bin & Feng, Yanan, 2018. "Leveraging learning forces in asymmetric alliances: Small firms’ perceived power imbalance in driving exploration and exploitation," Technovation, Elsevier, vol. 78(C), pages 27-39.
    17. Shapiro, Jeremy F., 1999. "On the connections among activity-based costing, mathematical programming models for analyzing strategic decisions, and the resource-based view of the firm," European Journal of Operational Research, Elsevier, vol. 118(2), pages 295-314, October.
    18. Gastón Reyes, 2023. "The All-Stakeholders-Considered Case for Corporate Beneficence," Journal of Business Ethics, Springer, vol. 188(1), pages 37-55, November.
    19. Shveta Kapoor & H.S. Sandhu, 2010. "Does it Pay to be Socially Responsible? An Empirical Examination of Impact of Corporate Social Responsibility on Financial Performance," Global Business Review, International Management Institute, vol. 11(2), pages 185-208, June.
    20. Schembri, Joe & Tang, Yee Kwan & Fletcher, Margaret & Dimitratos, Pavlos, 2019. "How do European trade promotion organisations manage their stakeholders?," International Business Review, Elsevier, vol. 28(6), pages 1-1.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rbs:ijbrss:v:11:y:2022:i:2:p:104-118. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Umit Hacioglu (email available below). General contact details of provider: https://edirc.repec.org/data/ssbffea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.