IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0260559.html
   My bibliography  Save this article

Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support

Author

Listed:
  • Syed Sohaib Zubair
  • Mukaram Ali Khan
  • Aamna Tariq Mukaram

Abstract

With the increasing pressures and demands from the public sector to be more efficient and effective and accountable, the idea of Public Service Motivation (PSM) and Organization Performance (OP) has become more relevant and critical. This quantitative research hypothesizes that PSM leads towards higher level of organizational performance among public sector officials and also explores the intervening effects of Altruism (ALT), Perceived Social Impact (PSI) and Political Support (PS) in this context. Based on self-administered questionnaire, data was collected from 405 public officials using random sampling strategy. Covariance Based Structural Equation Modelling was used to test the hypothesized model. Following the validation of the measurement model, structural model was developed to test the various paths predicted in the hypotheses. Analysis revealed that PSM, PS and ALT have a positive relationship with OP whereas PSM relationship with PS could not be established.

Suggested Citation

  • Syed Sohaib Zubair & Mukaram Ali Khan & Aamna Tariq Mukaram, 2021. "Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support," PLOS ONE, Public Library of Science, vol. 16(12), pages 1-20, December.
    • Handle: RePEc:plo:pone00:0260559
    DOI: 10.1371/journal.pone.0260559
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0260559
    Download Restriction: no
    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0260559&type=printable
    Download Restriction: no
    File URL: https://libkey.io/10.1371/journal.pone.0260559?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Miller, Arthur H. & Listhaug, Ola, 1990. "Political Parties and Confidence in Government: A Comparison of Norway, Sweden and the United States," British Journal of Political Science, Cambridge University Press, vol. 20(3), pages 357-386, July.
    2. Pedersen, Line Bjørnskov & Andersen, Merethe Kirstine Kousgaard & Jensen, Ulrich Thy & Waldorff, Frans Boch & Jacobsen, Christian Bøtcher, 2018. "Can external interventions crowd in intrinsic motivation? A cluster randomised field experiment on mandatory accreditation of general practice in Denmark," Social Science & Medicine, Elsevier, vol. 211(C), pages 224-233.
    3. Yei-Yi Chen & WenChang Fang, 2008. "The Moderating Effect of Impression Management on the Organizational Politics–Performance Relationship," Journal of Business Ethics, Springer, vol. 79(3), pages 263-277, May.
    4. Martin A. Nowak & Karl Sigmund, 2005. "Evolution of indirect reciprocity," Nature, Nature, vol. 437(7063), pages 1291-1298, October.
    5. Gerasimos A. Gianakis & XiaoHu Wang, 2000. "Decentralization of the purchasing function in municipal government: a national survey," Journal of Public Budgeting, Accounting & Financial Management, Emerald Group Publishing Limited, vol. 12(3), pages 421-440, March.
    6. Markus Tausendpfund & Lisa Schäfer, 2018. "Town twinning and political support," Local Government Studies, Taylor & Francis Journals, vol. 44(4), pages 552-576, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mengyuan Zhou, 2022. "Does the Source of Inheritance Matter in Bequest Attitudes? Evidence from Japan," Journal of Family and Economic Issues, Springer, vol. 43(4), pages 867-887, December.
    2. Wendelin Schnedler & Nina Lucia Stephan, 2020. "Revisiting a Remedy Against Chains of Unkindness," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(3), pages 347-364, July.
    3. M. Kleshnina & K. Kaveh & K. Chatterjee, 2020. "The role of behavioural plasticity in finite vs infinite populations," Papers 2009.13160, arXiv.org.
    4. de Melo, Gioia & Piaggio, Matías, 2015. "The perils of peer punishment: Evidence from a common pool resource framed field experiment," Ecological Economics, Elsevier, vol. 120(C), pages 376-393.
    5. Ping Zhu & Guiyi Wei, 2014. "Stochastic Heterogeneous Interaction Promotes Cooperation in Spatial Prisoner's Dilemma Game," PLOS ONE, Public Library of Science, vol. 9(4), pages 1-10, April.
    6. Giorgia Ponsi & Maria Serena Panasiti & Salvatore Maria Aglioti & Marco Tullio Liuzza, 2017. "Right-wing authoritarianism and stereotype-driven expectations interact in shaping intergroup trust in one-shot vs multiple-round social interactions," PLOS ONE, Public Library of Science, vol. 12(12), pages 1-23, December.
    7. Liang, Pinghan & Meng, Juanjuan, 2016. "Favor transmission and social image concern: An experimental study," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 63(C), pages 14-21.
    8. Lv, Shaojie & Wang, Xianjia, 2020. "The impact of heterogeneous investments on the evolution of cooperation in public goods game with exclusion," Applied Mathematics and Computation, Elsevier, vol. 372(C).
    9. Hopp, Daniel & Süß, Karolin, 2024. "How altruistic is indirect reciprocity? — Evidence from gift-exchange games in the lab," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 108(C).
    10. Keisuke Kokubun, 2024. "Effort–Reward Imbalance and Passion Exploitation: A Narrative Review and a New Perspective," World, MDPI, vol. 5(4), pages 1-13, December.
    11. Ligthart, Jenny E. & van Oudheusden, Peter, 2015. "In government we trust: The role of fiscal decentralization," European Journal of Political Economy, Elsevier, vol. 37(C), pages 116-128.
    12. Li, Bing & Zhao, Xiaowei & Xia, Haoxiang, 2019. "Promotion of cooperation by Hybrid Migration mechanisms in the Spatial Prisoner’s Dilemma Game," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 514(C), pages 1-8.
    13. Ahmadreza Asgharpourmasouleh & Atiye Sadeghi & Ali Yousofi, 2017. "A Grounded Agent-Based Model of Common Good Production in a Residential Complex: Applying Artificial Experiments," SAGE Open, , vol. 7(4), pages 21582440177, October.
    14. Flores, Lucas S. & Han, The Anh, 2024. "Evolution of commitment in the spatial public goods game through institutional incentives," Applied Mathematics and Computation, Elsevier, vol. 473(C).
    15. Emeric Henry & Ekaterina Zhuravskaya & Sergei Guriev, 2022. "Checking and Sharing Alt-Facts," American Economic Journal: Economic Policy, American Economic Association, vol. 14(3), pages 55-86, August.
    16. Becchetti, Leonardo & Castriota, Stefano & Conzo, Pierluigi, 2017. "Disaster, Aid, and Preferences: The Long-run Impact of the Tsunami on Giving in Sri Lanka," World Development, Elsevier, vol. 94(C), pages 157-173.
    17. Li, Yixiao & Jin, Xiaogang & Su, Xianchuang & Kong, Fansheng & Peng, Chengbin, 2010. "Cooperation and charity in spatial public goods game under different strategy update rules," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 389(5), pages 1090-1098.
    18. Guang Han & Ping Zhai & Liqun Zhu & Kongqing Li, 2023. "Economic Incentives, Reputation Incentives, and Rural Residents’ Participation in Household Waste Classification: Evidence from Jiangsu, China," Agriculture, MDPI, vol. 13(10), pages 1-15, October.
    19. Nunkoo, Robin & Smith, Stephen L.J., 2013. "Political economy of tourism: Trust in government actors, political support, and their determinants," Tourism Management, Elsevier, vol. 36(C), pages 120-132.
    20. Luis Felipe Giraldo & Kevin M Passino, 2017. "Dynamics of Cooperation in a Task Completion Social Dilemma," PLOS ONE, Public Library of Science, vol. 12(1), pages 1-25, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0260559. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.