Integrated Healthcare Delivery: A Qualitative Research Approach to Identifying and Harmonizing Perspectives of Integrated Neglected Tropical Disease Programs

Background: While some evidence supports the beneficial effects of integrating neglected tropical disease (NTD) programs to optimize coverage and reduce costs, there is minimal information regarding when or how to effectively operationalize program integration. The lack of systematic analyses of integration experiences and of integration processes may act as an impediment to achieving more effective NTD programming. We aimed to learn about the experiences of NTD stakeholders and their perceptions of integration. Methodology: We evaluated differences in the definitions, roles, perceived effectiveness, and implementation experiences of integrated NTD programs among a variety of NTD stakeholder groups, including multilateral organizations, funding partners, implementation partners, national Ministry of Health (MOH) teams, district MOH teams, volunteer rural health workers, and community members participating in NTD campaigns. Semi-structured key informant interviews were conducted. Coding of themes involved a mix of applying in-vivo open coding and a priori thematic coding from a start list. Findings: In total, 41 interviews were conducted. Salient themes varied by stakeholder, however dominant themes on integration included: significant variations in definitions, differential effectiveness of specific integrated NTD activities, community member perceptions of NTD programs, the influence of funders, perceived facilitators, perceived barriers, and the effects of integration on health system strength. In general, stakeholder groups provided unique perspectives, rather than contrarian points of view, on the same topics. The stakeholders identified more advantages to integration than disadvantages, however there are a number of both unique facilitators and challenges to integration from the perspective of each stakeholder group. Conclusions: Qualitative data suggest several structural, process, and technical opportunities that could be addressed to promote more effective and efficient integrated NTD elimination programs. We highlight a set of ten recommendations that may address stakeholder concerns and perceptions regarding these key opportunities. For example, public health stakeholders should embrace a broader perspective of community-based health needs, including and beyond NTDs, and available platforms for addressing those needs. Author Summary: Neglected tropical diseases are a group of parasitic, viral, and bacterial diseases that are often co-endemic in low resource settings. Five of these diseases (lymphatic filariasis, onchocerciasis, schistosomiasis, soil transmitted helminths, and trachoma) are addressed specifically through a method called mass drug administration, where entire at risk populations are targeted with preventative drug treatments. Because of the geographical and interventional overlap between these diseases, many experts recommend program integration as a method for accelerating their control or elimination. However the optimal approaches for operationalizing integrated programing has not been systematically assessed. We undertook a cross sectional qualitative research study with neglected tropical disease stakeholders to understand different stakeholder approaches to and perspectives on program integration. The stakeholders highlighted different definitions of the term “integration”, the differential effectiveness of specific activities when integrated, the influence of integration on community member engagement, the influence of funders on integrated programming, facilitators and barriers to effective integration, and the effects of integration on health system strength. Our analysis suggests that there are three types of integration to consider: structural, process, and technical. We use these categories to make ten recommendations to stakeholders that might be used to improve integrated neglected tropical disease programming moving forward.