IDEAS home Printed from https://ideas.repec.org/a/pal/palcom/v10y2023i1d10.1057_s41599-023-02349-8.html
   My bibliography  Save this article

Generation Z members‘ intentions to work in tourism in their World Heritage Site hometowns

Author

Listed:
  • Guillermo Bermúdez-González

    (University of Malaga, Faculty of Commerce and Management, Department of Business Management)

  • Eva María Sánchez-Teba

    (University of Malaga, Faculty of Economics and Business, Department of Business Management)

  • María-Dolores Benítez-Márquez

    (University of Malaga, Faculty of Economic and Business, Department of Applied Economics (Statistics and Econometrics))

  • José Jesús Vegas-Melero

    (IES Politécnico Jesús Marín)

Abstract

This study analyzes the impact of four dimensions on Generation Z’s intentions to work in the tourism industry in their hometown of Antequera (Malaga, Spain) within the specific tourism context of World Heritage Sites (WHSs). We estimate the influence of young residents’ perceptions toward tourism development through WHS recognition, community involvement, and place attachment on this variable, following the theory of planned behavior (TPB). A structural equation model based on variance by partial least squares, PLS-SEM, has been proposed. The results show that Generation Z’s community involvement, place attachment, and positive perceptions toward tourism development directly influence their intentions to work in their WHS hometown; meanwhile, the negative perceptions toward tourism development have no direct impact on these intentions to work.

Suggested Citation

  • Guillermo Bermúdez-González & Eva María Sánchez-Teba & María-Dolores Benítez-Márquez & José Jesús Vegas-Melero, 2023. "Generation Z members‘ intentions to work in tourism in their World Heritage Site hometowns," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-14, December.
  • Handle: RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02349-8
    DOI: 10.1057/s41599-023-02349-8
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41599-023-02349-8
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1057/s41599-023-02349-8?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jimura, Takamitsu, 2011. "The impact of world heritage site designation on local communities – A case study of Ogimachi, Shirakawa-mura, Japan," Tourism Management, Elsevier, vol. 32(2), pages 288-296.
    2. Ndivo, Rayviscic Mutinda & Cantoni, Lorenzo, 2016. "Rethinking local community involvement in tourism development," Annals of Tourism Research, Elsevier, vol. 57(C), pages 275-278.
    3. Sarstedt, Marko & Hair, Joseph F. & Ringle, Christian M. & Thiele, Kai O. & Gudergan, Siegfried P., 2016. "Estimation issues with PLS and CBSEM: Where the bias lies!," Journal of Business Research, Elsevier, vol. 69(10), pages 3998-4010.
    4. Ionela Vlase & Tuuli Lähdesmäki, 2023. "A bibliometric analysis of cultural heritage research in the humanities: The Web of Science as a tool of knowledge management," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-14, December.
    5. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    6. Deery, Margaret & Jago, Leo & Fredline, Liz, 2012. "Rethinking social impacts of tourism research: A new research agenda," Tourism Management, Elsevier, vol. 33(1), pages 64-73.
    7. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
    8. Yung-Lun Liu & Jui-Te Chiang & Pen-Fa Ko, 2023. "The benefits of tourism for rural community development," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Myra Sader & Barthélemy Chollet & Sébastien Brion & Olivier Trendel, 2021. "Supported, detached, or marginalized? The ambivalent role of social capital on stress at work," Post-Print hal-03167159, HAL.
    2. Leonie Kuen & Fiona Schürmann & Daniel Westmattelmann & Sophie Hartwig & Shay Tzafrir & Gerhard Schewe, 2023. "Trust transfer effects and associated risks in telemedicine adoption," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
    3. Rasoolimanesh, S. Mostafa & Ringle, Christian M. & Jaafar, Mastura & Ramayah, T., 2017. "Urban vs. rural destinations: Residents’ perceptions, community participation and support for tourism development," Tourism Management, Elsevier, vol. 60(C), pages 147-158.
    4. El Barachi, May & Salim, Taghreed Abu & Nyadzayo, Munyaradzi W. & Mathew, Sujith & Badewi, Amgad & Amankwah-Amoah, Joseph, 2022. "The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort," Technology in Society, Elsevier, vol. 71(C).
    5. Rasoolimanesh, S. Mostafa & Jaafar, Mastura & Ahmad, A. Ghafar & Barghi, Rabeeh, 2017. "Community participation in World Heritage Site conservation and tourism development," Tourism Management, Elsevier, vol. 58(C), pages 142-153.
    6. Eva María Sánchez-Teba & María Dolores Benítez-Márquez & Teresa Romero-Navas, 2019. "Residents’ Negative Perceptions towards Tourism, Loyalty and Happiness: The Case of Fuengirola, Spain," Sustainability, MDPI, vol. 11(23), pages 1-19, December.
    7. Jessica Braojos & Jose Benitez & Javier Llorens & Laura Ruiz, 2020. "Impact of IT integration on the firm’s knowledge absorption and desorption," Post-Print hal-03160729, HAL.
    8. Samuel Adomako, 2020. "Environmental collaboration, sustainable innovation, and small and medium‐sized enterprise growth in sub‐Saharan Africa: Evidence from Ghana," Sustainable Development, John Wiley & Sons, Ltd., vol. 28(6), pages 1609-1619, November.
    9. Muhammad Waqas & Qian-li Dong & Naveed Ahmad & Yuming Zhu & Muhammad Nadeem, 2018. "Understanding Acceptability towards Sustainable Transportation Behavior: A Case Study of China," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    10. Eggers, Fabian & Niemand, Thomas & Kraus, Sascha & Breier, Matthias, 2020. "Developing a scale for entrepreneurial marketing: Revealing its inner frame and prediction of performance," Journal of Business Research, Elsevier, vol. 113(C), pages 72-82.
    11. Benedikt Berger, 2018. "Commerce-oriented revenue models for content providers: an experimental study of commerciality’s effect on credibility," Electronic Markets, Springer;IIM University of St. Gallen, vol. 28(1), pages 93-109, February.
    12. Maria Francisca Blasco López & Nuria Recuero Virto & José Figueiredo, 2020. "Determinants of Residents’ Word-of-Mouth Behaviour and Support for Tourism," Administrative Sciences, MDPI, vol. 10(3), pages 1-14, August.
    13. Palma, Raffaela & Crisci, Anna & Mangia, Gianluigi, 2021. "Public service motivation- individual performance relationship: Does user orientation matter?," Socio-Economic Planning Sciences, Elsevier, vol. 73(C).
    14. Jacobs, Nele & Swoboda, Bernhard, 2023. "The role of national institutions in the effects of consumers’ perceived customer orientation and firm innovativeness," International Business Review, Elsevier, vol. 32(5).
    15. Espasandín-Bustelo, Francisco & Rufino-Rus, José Ignacio & Rodríguez-Serrano, M. Ángeles, 2023. "Innovation and performance in social economy enterprises: The mediating effect of legitimacy for customers," Journal of Business Research, Elsevier, vol. 158(C).
    16. Kaatz, Christopher & Brock, Christian & Figura, Lilli, 2019. "Are you still online or are you already mobile? – Predicting the path to successful conversions across different devices," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 10-21.
    17. Rafael Morales-Sánchez & Manuel Orta-Pérez & M. Ángeles Rodríguez-Serrano, 2020. "The Benefits of Auditors’ Sustained Ethical Behavior: Increased Trust and Reduced Costs," Journal of Business Ethics, Springer, vol. 166(2), pages 441-459, October.
    18. Harun, Ahasan & Rokonuzzaman, Md, 2021. "Pursuit of loyalty in service recovery: The roles of brand equity and cognitive reappraisal as moderators," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    19. Gálvez-Sánchez, Francisco Jesús & Molina-Prados, Aida & Molina-Moreno, Valentín & Moral-Cuadra, Salvador, 2024. "Exploring the three-dimensional effect of corporate social responsibility on brand equity, corporate reputation, and willingness to pay. A study of the fashion industry," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    20. Seiler, Volker & Fanenbruck, Katharina Maria, 2021. "Acceptance of digital investment solutions: The case of robo advisory in Germany," Research in International Business and Finance, Elsevier, vol. 58(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02349-8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.