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The determinants of trust in supplier–automaker relationships in the US, Japan, and Korea

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  • Jeffrey H Dyer

    (Brigham Young University, Provo, USA)

  • Wujin Chu

    (Seoul National University, Seoul, Korea)

Abstract

We examine the determinants of trust in 453 supplier–automaker relationships in the US, Japan, and Korea. We define trust and derive a model of its determinants drawing upon (1) an embeddedness (relationship-based) perspective, (2) a process-based perspective, and (3) an economic (hostage-based) perspective. Our findings indicate strong support for the process-based perspective in all countries; embeddedness was only important in Japan, and the economic hostage-based variable (stock ownership) was not important in any country.

Suggested Citation

  • Jeffrey H Dyer & Wujin Chu, 2011. "The determinants of trust in supplier–automaker relationships in the US, Japan, and Korea," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 42(1), pages 10-27, January.
    • Handle: RePEc:pal:jintbs:v:42:y:2011:i:1:p:10-27
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    Cited by:

    1. Mdarhri Alaoui Saâd & Noureddine Amine, 2019. "The Impact Of Power And Relationship Quality On Value Creation and Appropriation in Buyer–Supplier Relationships," Review of Marketing Science, De Gruyter, vol. 17(1), pages 47-80, June.
    2. Zhongju Liao & Siying Long, 2019. "Can interfirm trust improve firms' cooperation on environmental innovation? The moderating role of environmental hostility," Business Strategy and the Environment, Wiley Blackwell, vol. 28(1), pages 198-205, January.
    3. Tsouri, Maria & Hanson, Jens & Normann, Håkon Endresen, 2021. "Does participation in knowledge networks facilitate market access in global innovation systems? The case of offshore wind," Research Policy, Elsevier, vol. 50(5).
    4. Shawn A. Trivette, 2017. "Invoices on scraps of paper: trust and reciprocity in local food systems," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 34(3), pages 529-542, September.
    5. Paul Brockman & Sadok El Ghoul & Omrane Guedhami & Ying Zheng, 2022. "Does social trust affect international contracting? Evidence from foreign bond covenants," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(6), pages 1011-1044, August.
    6. Christopher Pryor & Shaker A. Zahra & Garry D. Bruton, 2023. "Trusting without a Safety Net: The Peril of Trust in Base of the Pyramid Economies," Journal of Management Studies, Wiley Blackwell, vol. 60(4), pages 767-799, June.
    7. Bidault, Francis & de la Torre, José R. & Zanakis, Stelios H. & Ring, Peter Smith, 2018. "Willingness to rely on trust in global business collaborations: Context vs. demography," Journal of World Business, Elsevier, vol. 53(3), pages 373-391.
    8. Chen, Yi-Su & Su, Hung-Chung & Ro, Young K., 2017. "The co-evolution of supplier relationship quality and product quality in the U.S. auto industry: A cultural perspective," International Journal of Production Economics, Elsevier, vol. 184(C), pages 245-255.
    9. Paul Brockman & Sadok El Ghoul & Omrane Guedhami & Ying Zheng, 0. "Does social trust affect international contracting? Evidence from foreign bond covenants," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 0, pages 1-34.
    10. Baumann, Chris & Hamin, Hamin & Chong, Amy, 2015. "The role of brand exposure and experience on brand recall—Product durables vis-à -vis FMCG," Journal of Retailing and Consumer Services, Elsevier, vol. 23(C), pages 21-31.
    11. Khalid, Saba & Ali, Tahir, 2017. "An integrated perspective of social exchange theory and transaction cost approach on the antecedents of trust in international joint ventures," International Business Review, Elsevier, vol. 26(3), pages 491-501.
    12. Khuram Shahzad, 2017. "From Transaction Cost Containment to Relationship Commitment: An Integrative Perspective of Buyer-Supplier Relationship Governance," MIC 2017: Managing the Global Economy; Proceedings of the Joint International Conference, Monastier di Treviso, Italy, 24–27 May 2017,, University of Primorska Press.
    13. Ming-Jer Chen & Danny Miller, 2015. "Reconceptualizing competitive dynamics: A multidimensional framework," Strategic Management Journal, Wiley Blackwell, vol. 36(5), pages 758-775, May.
    14. Adriana Troczinski Storti & Ely Paiva & Luciana Marques Vieira, 2018. "Internationalization and Relationships in Supply Chains," Brazilian Business Review, Fucape Business School, vol. 15(6), pages 551-567, November.
    15. Xue, Jinjie & Liu, Junqi & Geng, Zizhen & Yuan, Hongping & Chao, Lei, 2023. "Why and when do paradoxical management capabilities matter to paradoxical pressure? An empirical investigation of the role of coopetition," Technovation, Elsevier, vol. 120(C).
    16. Miguel-Josué Heredia-Roldán & Damián-Emilio Gibaja-Romero & José-Luis Martínez-Flores & Santiago-Omar Caballero-Morales, 2019. "The impact of trust in the strategic decisions of a decentralized supply chain," OPSEARCH, Springer;Operational Research Society of India, vol. 56(3), pages 757-779, September.
    17. Zhang, Chun & Henke, John W. & Viswanathan, Sridhar, 2015. "Reciprocity between buyer cost sharing and supplier technology sharing," International Journal of Production Economics, Elsevier, vol. 163(C), pages 61-70.
    18. Carole Couper & A. Rebecca Reuber & Shameen Prashantham, 2020. "Lost that lovin’ feeling: The erosion of trust between small, high-distance partners," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(3), pages 326-352, April.
    19. Alisher Tohirovich Dedahanov & Abdulkhamid Komil ugli Fayzullaev & Odiljon Sobirovich Abdurazzakov & Dilshodjon Alidjonovich Rakhmonov & Oyniso Zakirova, 2022. "Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy," Sustainability, MDPI, vol. 14(19), pages 1-14, October.
    20. Kwok, Diana W.P. & Meschi, Pierre-Xavier & Bertrand, Olivier, 2020. "In CEOs we trust: When religion matters in cross-border acquisitions. The case of a multifaith country," International Business Review, Elsevier, vol. 29(4).
    21. Ali, Tahir & Khalid, Saba & Shahzad, Khuram & Larimo, Jorma, 2021. "Managing international joint ventures to improve performance: The role of structural and social mechanisms," International Business Review, Elsevier, vol. 30(3).
    22. Ali, Tahir & Larimo, Jorma, 2016. "Managing opportunism in international joint ventures: The role of structural and social mechanisms," Scandinavian Journal of Management, Elsevier, vol. 32(2), pages 86-96.
    23. Haoyang Song & Jianhua Hou & Shiqi Tang, 2021. "From Contractual Flexibility to Contractor’s Cooperative Behavior in Construction Projects: The Multiple Mediation Effects of Ongoing Trust and Justice Perception," Sustainability, MDPI, vol. 13(24), pages 1-21, December.

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