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The Mediating Effect of Employee¡¯s Trust on E-government and Good Governance in the Public Sector of Developing Countries

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Listed:
  • Hassan Alaaraj
  • Professor, Dr. Fatimah Wati Ibrahim

Abstract

The main purpose of this paper is to study the mediating effect of employee¡¯s trust between e-government and good governance in the public sector of the developing countries. In addition, it presents a conceptual research framework to understand these relationships supported by literature review from recent studies. The main findings indicate that empowering public sector employees through practicing e-government creates trustworthy behaviors which are necessary to promote effectiveness, efficiency, transparency and innovativeness as means of good governance. Implications and limitations of the study are also discussed where future studies are recommended to extend the research empirically and highlight more on governments of developing countries which are in need to such kind of transformation for an effective economic reform.

Suggested Citation

  • Hassan Alaaraj & Professor, Dr. Fatimah Wati Ibrahim, 2014. "The Mediating Effect of Employee¡¯s Trust on E-government and Good Governance in the Public Sector of Developing Countries," International Journal of Learning and Development, Macrothink Institute, vol. 4(3), pages 92-103, September.
    • Handle: RePEc:mth:ijld88:v:4:y:2014:i:3:p:92-103
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    References listed on IDEAS

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    1. Siddiqi, Sameen & Masud, Tayyeb I. & Nishtar, Sania & Peters, David H. & Sabri, Belgacem & Bile, Khalif M. & Jama, Mohamed A., 2009. "Framework for assessing governance of the health system in developing countries: Gateway to good governance," Health Policy, Elsevier, vol. 90(1), pages 13-25, April.
    2. Chami, Ralph & Fullenkamp, Connel, 2002. "Trust and efficiency," Journal of Banking & Finance, Elsevier, vol. 26(9), pages 1785-1809, September.
    3. Alper Ertürk, 2008. "A trust‐based approach to promote employees' openness to organizational change in Turkey," International Journal of Manpower, Emerald Group Publishing Limited, vol. 29(5), pages 462-483, August.
    4. James H. Davis & F. David Schoorman & Roger C. Mayer & Hwee Hoon Tan, 2000. "The trusted general manager and business unit performance: empirical evidence of a competitive advantage," Strategic Management Journal, Wiley Blackwell, vol. 21(5), pages 563-576, May.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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