IDEAS home Printed from https://ideas.repec.org/a/mth/ijhr88/v9y2019i1p22-41.html
   My bibliography  Save this article

The Factors Enhancing Work Passion of Family Successors in the Life Insurance Business in Thailand: An Appreciative Inquiry Approach

Author

Listed:
  • Wasita Boonsathorn
  • Pariwat Sirakiatsakul

Abstract

The purpose of this study was 1) to understand the successors’ attitude toward working in the insurance business with family members, and 2) to explore the factors that enhance work passion of successors in working collaboratively with their family members in the life insurance business. This study employed qualitative methodology with the use of the appreciative inquiry (4D-Dialogue) approach. Using triangulation of data sources, 36 key informants were recruited, 18 were successors that work with their parents, and 18 were parents of these successors. All of the participants worked together in one life insurance company in Thailand. Data were collected using focus group semi-structured interviews. Content analysis with analytic induction was used as the analytical tool. Trustworthiness was built through data triangulation, member checking, and peer debriefing. The results indicated that, for the first objective, the successors’ attitude toward working in the insurance business with their family consisted of four attitudes- 1.1) against; 1.2) unwilling; 1.3) willing, but lost; and 1.4) willing and successful. Regarding the second objective, five factors were found- 2.1) Goals- support of personal goals, help with self-development, enhancing the family happiness, and showing gratitude for family kindness; 2.2) Content- work aligned with expertise or educational background, and work being meaningful; 2.3) Coaching- appropriate coaching strategy, systematic professional coaching strategy, fairness, sharing pride in success; 2.4) Family- encouragement without pressure and caring; and 2.5) Organization- organization’s image, favorable work environment, and experience of positive outcomes from the life insurance business. Then, for the Design phrase, the action plan “FAMILY,” which comprised of F-Finale with Family; A-Attitude and Ability through Activities; M-Motivating Appropriately; I-Ideal People/Team; L-Leading through Vision/Leading through Coaching; and Y-Yes Club of the future, was offered. To summarize, a 4D-Dialogue for the appreciative inquiry was proposed.

Suggested Citation

  • Wasita Boonsathorn & Pariwat Sirakiatsakul, 2019. "The Factors Enhancing Work Passion of Family Successors in the Life Insurance Business in Thailand: An Appreciative Inquiry Approach," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(1), pages 22-41, December.
  • Handle: RePEc:mth:ijhr88:v:9:y:2019:i:1:p:22-41
    as

    Download full text from publisher

    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/download/13759/11168
    Download Restriction: no

    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/view/13759
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lloyd P. Steier & Jess H. Chua & James J. Chrisman, 2009. "Embeddedness Perspectives of Economic Action within Family Firms," Entrepreneurship Theory and Practice, , vol. 33(6), pages 1157-1167, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Edelman, Linda F. & Manolova, Tatiana & Shirokova, Galina & Tsukanova, Tatyana, 2016. "The impact of family support on young entrepreneurs' start-up activities," Journal of Business Venturing, Elsevier, vol. 31(4), pages 428-448.
    2. Lee, Soo-Hoon & Phan, Phillip H. & Ding, Hung-bin, 2016. "A theory of family employee involvement during resource paucity," Journal of Family Business Strategy, Elsevier, vol. 7(3), pages 160-166.
    3. Gry Agnete Alsos & Sara Carter & Elisabet Ljunggren, 2013. "Entrepreneurial families and households," Research Papers 0010, Enterprise Research Centre.
    4. Josip Kotlar & Alfredo De Massis, 2013. "Goal Setting in Family Firms: Goal Diversity, Social Interactions, and Collective Commitment to Family–Centered Goals," Entrepreneurship Theory and Practice, , vol. 37(6), pages 1263-1288, November.
    5. Jean–Luc Arregle & Bat Batjargal & Michael A. Hitt & Justin W. Webb & Toyah Miller & Anne S. Tsui, 2015. "Family Ties in Entrepreneurs’ Social Networks and New Venture Growth," Entrepreneurship Theory and Practice, , vol. 39(2), pages 313-344, March.
    6. Rajan, Bharath & Salunkhe, Uday & Kumar, V., 2023. "Understanding customer engagement in family firms: A conceptual framework," Journal of Business Research, Elsevier, vol. 154(C).
    7. Della Piana, Bice & Vecchi, Alessandra & Cacia, Claudia, 2012. "Towards a better understanding of Family Business Groups and their key dimensions," Journal of Family Business Strategy, Elsevier, vol. 3(3), pages 174-192.
    8. Trevor Jones & Monder Ram, 2013. "Entrepreneurship as ethnic minority liberation," Research Papers 0011, Enterprise Research Centre.
    9. Fainshmidt, Stav & Judge, William Q. & Aguilera, Ruth V. & Smith, Adam, 2018. "Varieties of institutional systems: A contextual taxonomy of understudied countries," Journal of World Business, Elsevier, vol. 53(3), pages 307-322.
    10. Nishanthi Kariyapperuma & Eva Collins, 2021. "Family logics and environmental sustainability: A study of the New Zealand wine industry," Business Strategy and the Environment, Wiley Blackwell, vol. 30(8), pages 3626-3650, December.
    11. Aki Harima & Fabrice Periac & Tony Murphy & Salomé Picard, 2021. "Entrepreneurial Opportunities of Refugees in Germany, France, and Ireland: Multiple Embeddedness Framework," International Entrepreneurship and Management Journal, Springer, vol. 17(2), pages 625-663, June.
    12. Karlien Coppens & Mirjam Knockaert, 2022. "Committed to the venture or the family? A study of entrepreneurial persistence in distressed ventures," Small Business Economics, Springer, vol. 58(1), pages 263-280, January.
    13. Sofia Brunelli & Salvatore Sciascia & Massimo Baù, 2024. "Nonfinancial reporting in family firms: A systematic review and agenda for future research," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 162-179, February.
    14. Ana Tur-Porcar & Alicia Mas-Tur & José Antonio Belso, 2017. "Barriers to women entrepreneurship. Different methods, different results?," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(5), pages 2019-2034, September.
    15. Jane N. O. Khayesi & Gerard George & John Antonakis, 2014. "Kinship in Entrepreneur Networks: Performance Effects of Resource Assembly in Africa," Entrepreneurship Theory and Practice, , vol. 38(6), pages 1323-1342, November.
    16. Thomas M. Zellweger & James J. Chrisman & Jess H. Chua & Lloyd P. Steier, 2019. "Social Structures, Social Relationships, and Family Firms," Entrepreneurship Theory and Practice, , vol. 43(2), pages 207-223, March.
    17. Hadjielias, Elias & Christofi, Michael & Vrontis, Demetris & Khan, Huda, 2022. "Social impact through family firms’ interorganizational relationships within a community and a cooperative: An embedded view of stewardship," Journal of Business Research, Elsevier, vol. 139(C), pages 584-601.
    18. Manolova, T. & Shirokova, G. & Tsukanova, T. & Edelman, L., 2014. "The impact of family support on young nascent entrepreneurs's start-up activities: A family embeddedness perspective," Working Papers 6381, Graduate School of Management, St. Petersburg State University.
    19. Khanin, Dmitry, 2013. "How to reduce turnover intentions in the family business: Managing centripetal and centrifugal forces," Business Horizons, Elsevier, vol. 56(1), pages 63-73.
    20. Kimberly A. Eddleston & James J. Chrisman & Lloyd P. Steier & Jess H. Chua, 2010. "Governance and Trust in Family Firms: An Introduction," Entrepreneurship Theory and Practice, , vol. 34(6), pages 1043-1056, November.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ijhr88:v:9:y:2019:i:1:p:22-41. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ijhrs/index .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.