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A Serial Mediation Model of Perceived Organizational Support on Turnover Intention: The Role of Job Crafting and Thriving at Work

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  • Suchuan Zhang
  • Wenzhao Zhang

Abstract

The purpose of this paper is to increase understanding of the influence mechanisms of perceived organizational support (POS) on turnover intention, through job crafting and thriving at work. Two-wave data from 541 full-time employees working in northern China were collected. The hypotheses were tested using hierarchical linear regression analysis with the PROCESS plug-in for SPSS to determine the significance of mediators. The results showed that though job crafting did not mediate the POS-turnover intention relationship alone, it interposed in this relationship by affecting thriving at work. This study suggests that a supportive work environment that inspires employees to redesign their jobs and thrive at work plays an important role in helping retain staff. From an employees’ self-development perspective, this study proposed a serial mediation model to extend understanding of POS - turnover intention relationship.

Suggested Citation

  • Suchuan Zhang & Wenzhao Zhang, 2021. "A Serial Mediation Model of Perceived Organizational Support on Turnover Intention: The Role of Job Crafting and Thriving at Work," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(1), pages 146163-1461, December.
    • Handle: RePEc:mth:ijhr88:v:11:y:2021:i:1:p:146-163
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    References listed on IDEAS

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    1. Cheol Young Kim & Joo Han Lee & Soo Young Shin, 2019. "Why Are Your Employees Leaving the Organization? The Interaction Effect of Role Overload, Perceived Organizational Support, and Equity Sensitivity," Sustainability, MDPI, vol. 11(3), pages 1-10, January.
    2. Ghulam Abid & Francoise Contreras & Saira Ahmed & Tehmina Qazi, 2019. "Contextual Factors and Organizational Commitment: Examining the Mediating Role of Thriving at Work," Sustainability, MDPI, vol. 11(17), pages 1-18, August.
    3. Zopiatis, Anastasios & Constanti, Panayiotis & Theocharous, Antonis L., 2014. "Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus," Tourism Management, Elsevier, vol. 41(C), pages 129-140.
    4. Kamal Fatehi & Jeongho Choi, 2019. "International Human Resource Management," Springer Texts in Business and Economics, in: International Business Management, edition 2, chapter 11, pages 341-375, Springer.
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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