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Challenges in the Implementation of Performance Management System in Namibian Public Sector

Author

Listed:
  • Stewart Kaupa

    (Namibia University of Science and Technology, Faculty of Management Sciences, Private Bag, 3388 Windhoek-Namibia)

  • Sulaiman Olusegun Atiku

    (Namibia University of Science and Technology, Faculty of Management Sciences, Private Bag, 3388 Windhoek-Namibia)

Abstract

Organizational performance of the management system helps top management achieve strategic business objectives and goals. It provides valid and useful information for making strategic decisions concerning employees. It includes information on employee’ performance, and organizational and supervisor’s expectations. Despite the benefits arising from the implementation of a well-designed performance management system, the public sector in Namibia still faces challenges when it comes to its realization. It is against this background that this study aimed to investigate the challenges faced by the public sector in the implementation of a performance management system in Namibia. The study used a qualitative research method and collected data through interviews. The sample consists of 42 participants. The data gathered was reviewed against the literature on the subject. The thematic data analysis technique was used to analyze the data, where core topics emerging from the discussion and interviews were grouped and analyzed. This research identifies a lack of training and proper orientation in performance management as primary challenges in adopting a performance management system in the public sector. The other contributing factors include inadequate monitoring and evaluation, the shortage of policies supporting the implementation process, poor communication in performance planning, performance reviews, poor feedback on performance and lack of employee involvement in the implementation of the performance management system. Hence, management should provide training and workshops to sensitize the employees on the aims and benefits of a performance management system and develop policies to enforce compliance in the public sector.

Suggested Citation

  • Stewart Kaupa & Sulaiman Olusegun Atiku, 2020. "Challenges in the Implementation of Performance Management System in Namibian Public Sector," International Journal of Innovation and Economic Development, Inovatus Services Ltd., vol. 6(2), pages 25-34, June.
    • Handle: RePEc:mgs:ijoied:v:6:y:2020:i:2:p:25-34
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    References listed on IDEAS

    as
    1. Anders Frederiksen & Lisa B. Kahn & Fabian Lange, 2020. "Supervisors and Performance Management Systems," Journal of Political Economy, University of Chicago Press, vol. 128(6), pages 2123-2187.
    2. Max Moullin, 2017. "Improving and evaluating performance with the Public Sector Scorecard," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 66(4), pages 442-458, April.
    3. Schot, Johan & Steinmueller, W. Edward, 2018. "Three frames for innovation policy: R&D, systems of innovation and transformative change," Research Policy, Elsevier, vol. 47(9), pages 1554-1567.
    4. Sutheewasinnon, Prapaipim & Hoque, Zahirul & Nyamori, Robert Ochoki, 2016. "Development of a performance management system in the Thailand public sector: Isomorphism and the role and strategies of institutional entrepreneurs," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 40(C), pages 26-44.
    5. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Hazen, Benjamin & Giannakis, Mihalis & Roubaud, David, 2017. "Examining the effect of external pressures and organizational culture on shaping performance measurement systems (PMS) for sustainability benchmarking: Some empirical findings," International Journal of Production Economics, Elsevier, vol. 193(C), pages 63-76.
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    Cited by:

    1. Sulaiman Olusegun Atiku & Collen Mulife Kurana & Idris Olayiwola Ganiyu, 2023. "Leadership and Service Delivery in Times of Change," Administrative Sciences, MDPI, vol. 13(5), pages 1-15, May.
    2. Sulaiman Olusegun Atiku & Kristofine Aili Itembu-Naunyango & Olufemi Michael Oladejo, 2024. "Inclusive Leadership and Employee Engagement as Critical Drivers of Sustainability in Telecommunication Companies," Administrative Sciences, MDPI, vol. 14(6), pages 1-14, June.
    3. Gontse Thobejane & Hendry van der Heever & Mathildah Mokgatle, 2022. "Knowledge, Understanding and Satisfaction with the Implementation of the Performance Management System at a District Hospital in the Madibeng Subdistrict, South Africa," IJERPH, MDPI, vol. 19(21), pages 1-12, November.

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    More about this item

    Keywords

    Implementation; Namibia public sector; Performance management system;
    All these keywords.

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General

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