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The Role of Government in Macro-Level Quality Development: A Case Study of South Korea

Author

Listed:
  • Jennie Oliver

    (Neurobiological Learning Society)

  • Zachary M. Oliver

    (Neurobiological Learning Society)

Abstract

This study investigates the South Korean government’s effort to promote macro-level quality development. Using the single case study method, the authors examined 28 empirical studies published for Korean audiences that discussed the quality development initiative in South Korea which occurred between the 1950s and the mid 2010s. The results revealed the Korean government’s unique model for macro-level quality development. Discussed herein is the key strategic approach for the governance of the initiative, its timeline, the innovative policy and administration necessary for sound governance, and the contribution of collaborative partnerships. An investigation into this iterative, macro-level, quality development process in South Korea provides insight into the process of shifting perspective about quality and establishing a culture of continuous quality improvement to gain a competitive edge in the global market.

Suggested Citation

  • Jennie Oliver & Zachary M. Oliver, 2022. "The Role of Government in Macro-Level Quality Development: A Case Study of South Korea," Public Organization Review, Springer, vol. 22(3), pages 669-690, September.
    • Handle: RePEc:kap:porgrv:v:22:y:2022:i:3:d:10.1007_s11115-021-00537-1
    DOI: 10.1007/s11115-021-00537-1
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    References listed on IDEAS

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    1. Ali Farazmand, 2005. "Role of Government in an Era of Total Quality Management (TQM) and Globalization: Challenges and Opportunities," Public Organization Review, Springer, vol. 5(3), pages 201-217, September.
    2. Charles R. Frank Jr. & Kwang Suk Kim & Larry E. Westphal, 1975. "Foreign Trade Regimes and Economic Development: South Korea," NBER Books, National Bureau of Economic Research, Inc, number fran75-1, January.
    3. Ali Farazmand, 2017. "Governance Reforms: the Good, the Bad, and the Ugly; and the Sound: Examining the Past and Exploring the Future of Public Organizations," Public Organization Review, Springer, vol. 17(4), pages 595-617, December.
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