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Role of Government in an Era of Total Quality Management (TQM) and Globalization: Challenges and Opportunities

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  • Ali Farazmand

Abstract

This article addresses the changing role of government in the rapidly changing environment of globalization, a process through which worldwide integration is pursued by forces of global capitalism. Government is challenged by conflicting and contradictory forces of globalization of corporate capitalism seeking absolute profit, while at the same pressures for quality services and quality assurance are mounting worldwide. As a result, an impossibility theorem develops, with new challenges and opportunities facing governments. Alternative theories of government are presented, and suggestions are offered on what government should do to promote quality assurance and TQM in the age of globalization. Copyright Springer Science + Business Media, Inc. 2005

Suggested Citation

  • Ali Farazmand, 2005. "Role of Government in an Era of Total Quality Management (TQM) and Globalization: Challenges and Opportunities," Public Organization Review, Springer, vol. 5(3), pages 201-217, September.
    • Handle: RePEc:kap:porgrv:v:5:y:2005:i:3:p:201-217
    DOI: 10.1007/s11115-005-3498-z
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    References listed on IDEAS

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    1. Peter Noordhoek & Raymond Saner, 2005. "Beyond New Public Management. Answering the Claims of both Politics and Society," Public Organization Review, Springer, vol. 5(1), pages 35-53, December.
    2. Ross, Stephen A, 1973. "The Economic Theory of Agency: The Principal's Problem," American Economic Review, American Economic Association, vol. 63(2), pages 134-139, May.
    3. Fama, Eugene F, 1980. "Agency Problems and the Theory of the Firm," Journal of Political Economy, University of Chicago Press, vol. 88(2), pages 288-307, April.
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    Cited by:

    1. Jennie Oliver & Zachary M. Oliver, 2022. "The Role of Government in Macro-Level Quality Development: A Case Study of South Korea," Public Organization Review, Springer, vol. 22(3), pages 669-690, September.
    2. Zahra Arasti & Hadi Zarei & Fatemeh Didehvar, 2015. "Identifying the Evaluative Indicators of Regulatory Policies for the Development of Social Entrepreneurship," Public Organization Review, Springer, vol. 15(3), pages 453-474, September.

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