IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v21y2021i4d10.1007_s11115-021-00534-4.html
   My bibliography  Save this article

Citizens’ Initiatives for Crisis Management and the Use of Social Media: An Analysis of COVID-19 Crisis in Bangladesh

Author

Listed:
  • Hasan Muhammad Baniamin

    (North South University)

Abstract

This study analyses different social media-based citizens’ initiatives taken during the COVID-19 crisis in Bangladesh. By applying netnography on various Facebook groups, the study finds that people are trying to address the crisis by using social media. The groups provided different crucial support to general people, such as connecting people to get blood and plasma and delivering medical necessities (e.g., supplying oxygen at home). The study also finds that different factors such as the development of trust, opportunities for digital transactions, the existence of dedicated moderators, and an easily available platform (Facebook) to connect people contribute to increasing the effectiveness of those groups.

Suggested Citation

  • Hasan Muhammad Baniamin, 2021. "Citizens’ Initiatives for Crisis Management and the Use of Social Media: An Analysis of COVID-19 Crisis in Bangladesh," Public Organization Review, Springer, vol. 21(4), pages 797-813, December.
    • Handle: RePEc:kap:porgrv:v:21:y:2021:i:4:d:10.1007_s11115-021-00534-4
    DOI: 10.1007/s11115-021-00534-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11115-021-00534-4
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11115-021-00534-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tammy E. Beck & Donde Ashmos Plowman, 2014. "Temporary, Emergent Interorganizational Collaboration in Unexpected Circumstances: A Study of the Columbia Space Shuttle Response Effort," Organization Science, INFORMS, vol. 25(4), pages 1234-1252, August.
    2. Tom Christensen & Liang Ma, 2020. "Coordination Structures and Mechanisms for Crisis Management in China: Challenges of Complexity," Public Organization Review, Springer, vol. 20(1), pages 19-36, March.
    3. Hasan Muhammad Baniamin & Mizanur Rahman & Mohammad Tareq Hasan, 2020. "The COVID-19 pandemic: why are some countries coping more successfully than others?," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 42(3), pages 153-169, July.
    4. Qian Hu & Naim Kapucu, 2016. "Information Communication Technology Utilization for Effective Emergency Management Networks," Public Management Review, Taylor & Francis Journals, vol. 18(3), pages 323-348, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jonas Lund-Tønnesen & Tom Christensen, 2023. "Learning from the COVID-19 Pandemic: Implications from Governance Capacity and Legitimacy," Public Organization Review, Springer, vol. 23(2), pages 431-449, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lei Du & Yingbin Feng & Li Yaning Tang & Wei Kang & Wei Lu, 2020. "Networks in disaster emergency management: a systematic review," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 103(1), pages 1-27, August.
    2. Katarzyna Sienkiewicz-Małyjurek & Tomasz Owczarek, 2020. "Complementarity of Communication and Coordination in Ensuring Effectiveness of Emergency Management Networks," Sustainability, MDPI, vol. 13(1), pages 1-20, December.
    3. Sylvain Lenfle & Jonas Söderlund, 2019. "Large-Scale Innovative Projects as Temporary Trading Zones: Toward an Interlanguage Theory," Post-Print hal-02390158, HAL.
    4. Feng Wang & Xing Ge & Danwen Huang, 2022. "Government Intervention, Human Mobility, and COVID-19: A Causal Pathway Analysis from 121 Countries," Sustainability, MDPI, vol. 14(6), pages 1-26, March.
    5. Silvia Fissi & Francesco Grazzini, 2021. "L?utilizzo dei Social Media durante la pandemia da COVID-19: un nuovo strumento per la gestione del rischio sanitario?," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2021(suppl. 2), pages 265-288.
    6. Sharma, Manu & Kaushal, Deepak & Joshi, Sudhanshu, 2023. "Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    7. de Graaff, Bert & Huizenga, Sabrina & van de Bovenkamp, Hester & Bal, Roland, 2023. "Framing the pandemic: Multiplying “crises” in Dutch healthcare governance during the emerging COVID-19 pandemic," Social Science & Medicine, Elsevier, vol. 328(C).
    8. Yunmeng Lu & Tiezhong Liu & Tiantian Wang, 2021. "Dynamic analysis of emergency inter-organizational communication network under public health emergency: a case study of COVID-19 in Hubei Province of China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 109(3), pages 2003-2026, December.
    9. Tom Christensen & Liang Ma, 2021. "Comparing SARS and COVID-19: Challenges of Governance Capacity and Legitimacy," Public Organization Review, Springer, vol. 21(4), pages 629-645, December.
    10. Liisa Välikangas & Marijane Luistro-Jonsson & Sirkka L. Jarvenpaa, 2022. "Health crisis and the EU’s HERA: amplifying partial organizing with resourcing for stability, agility, and evolvability," Journal of Organization Design, Springer;Organizational Design Community, vol. 11(4), pages 169-187, December.
    11. Pina e Cunha, Miguel & Rego, Arménio & Clegg, Stewart & Lindsay, Greg, 2015. "The dialectics of serendipity," European Management Journal, Elsevier, vol. 33(1), pages 9-18.
    12. Naim Kapucu & Ratna Okhai & Yue Ge & Chris Zobel, 2023. "The use of documentary data for network analysis in emergency and crisis management," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 116(1), pages 425-445, March.
    13. Ahokangas, Petri & Haapanen, Lauri & Golgeci, Ismail & Arslan, Ahmad & Khan, Zaheer & Kontkanen, Minnie, 2022. "Knowledge sharing dynamics in international subcontracting arrangements: The case of Finnish high-tech SMEs," Journal of International Management, Elsevier, vol. 28(1).
    14. Anne M. Quarshie & Rudolf Leuschner, 2020. "Interorganizational Interaction in Disaster Response Networks: A Government Perspective," Journal of Supply Chain Management, Institute for Supply Management, vol. 56(3), pages 3-25, July.
    15. James L. Doti, 2021. "Examining the impact of socioeconomic variables on COVID-19 death rates at the state level," Journal of Bioeconomics, Springer, vol. 23(1), pages 15-53, April.
    16. Yihong Liu & Tom Christensen, 2022. "The long‐term development of crisis management in China—Continuity, institutional punctuations and reforms," Review of Policy Research, Policy Studies Organization, vol. 39(3), pages 282-302, May.
    17. Bing Wang & Yiwei Lyu, 2023. "Research on the Compilation of a Composite Index from the Perspective of Public Value—The Case of the Global Health Security Index," Sustainability, MDPI, vol. 15(19), pages 1-16, October.
    18. Pamela R. Haunschild & Francisco Polidoro & David Chandler, 2015. "Organizational Oscillation Between Learning and Forgetting: The Dual Role of Serious Errors," Organization Science, INFORMS, vol. 26(6), pages 1682-1701, December.
    19. Pan Tang & Shiqi Shao & Dapeng Zhou & Huihua Hu, 2021. "Understanding the Collaborative Process and Its Effects on Perceived Outcomes during Emergency Response in China: From Perspectives of Local Government Sectors," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
    20. Josip Marić & Carlos Galera-Zarco & Marco Opazo-Basáez, 2022. "The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review," Annals of Operations Research, Springer, vol. 319(1), pages 1003-1044, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:21:y:2021:i:4:d:10.1007_s11115-021-00534-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.