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Workplace Relationships, Psychological Capital, Accreditation and Safety Culture: a new Framework of Analysis within Healthcare Organizations

Author

Listed:
  • Elisabetta Trinchero

    (SDA Bocconi School of Management, Bocconi University)

  • Ben Farr-Wharton

    (University of Technology)

  • Yvonne Brunetto

    (Southern Cross University)

Abstract

This paper used Social Exchange Theory (SET), Positive Organizational Behavior (POB) and Cooper’s (Safety Science, 36(2), 111–136, 2000) frameworks to operationalize a comprehensive model of safety culture, and tests whether one SET factor (supervisor-employee relationships) and one POB factor (psychological capital) predict accreditation and safety culture in a causal chain. Surveys from 1125 Italian doctors were analyzed using Structural Equation Modeling. Supervisor-employee relationships and psychological capital accounted for two-fifths of the accreditation culture, and, in turn, explained more than half of the safety culture. Hence, effective workplace relationships between management and doctors provide a trusting foundation to develop safe practices for better healthcare.

Suggested Citation

  • Elisabetta Trinchero & Ben Farr-Wharton & Yvonne Brunetto, 2019. "Workplace Relationships, Psychological Capital, Accreditation and Safety Culture: a new Framework of Analysis within Healthcare Organizations," Public Organization Review, Springer, vol. 19(1), pages 139-152, March.
    • Handle: RePEc:kap:porgrv:v:19:y:2019:i:1:d:10.1007_s11115-017-0390-6
    DOI: 10.1007/s11115-017-0390-6
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    References listed on IDEAS

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    1. Ping, Robert Jr., 2004. "On assuring valid measures for theoretical models using survey data," Journal of Business Research, Elsevier, vol. 57(2), pages 125-141, February.
    2. Shama Didla & Kathryn Mearns & Rhona Flin, 2009. "Safety citizenship behaviour: a proactive approach to risk management," Journal of Risk Research, Taylor & Francis Journals, vol. 12(3-4), pages 475-483, June.
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    1. Elisabetta Trinchero & Lorenza Micacchi & Ilda Di Claudio, 2021. "Distocia di spalla. La simulazione come strumento di prevenzione del rischio," MECOSAN, FrancoAngeli Editore, vol. 0(118), pages 137-152.

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