Effect Of Justice In Complaint Handling On Customer Loyalty: Evidence From Egypt
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- Muhammad Salman Azhar & Ismail Bin Lebai Othman & Norzieiriani Ahmad, 2018. "A Conceptual Framework on Customer Satisfaction: The Mediating Role of Corporate Image," Global Social Sciences Review, Humanity Only, vol. 3(4), pages 254-272, December.
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More about this item
Keywords
Justice; Customer Loyalty; Complaint Handling; Customer Satisfaction; Egypt;All these keywords.
JEL classification:
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
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