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Safety citizenship behaviour: a proactive approach to risk management

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  • Shama Didla
  • Kathryn Mearns
  • Rhona Flin

Abstract

Risk management is an integral part of industrial business due to its high environmental, human, legal and financial implications, especially in the oil and gas industry. There are two dimensions to risk management: technical mechanisms and human behaviours. The technical risk management systems have been developed highly. Organizations are now focusing on building a human risk management system, which means limiting risky behaviours and enhancing safety behaviours. It has been found that compliance with safety rules and regulations is influential in lowering the risk of accidents. However, safety researchers have realized that in order to achieve high safety levels, mere compliance is not sufficient. Organizations need individuals who are also proactive in participating and initiating improvements in safety. These types of proactive behaviours are termed as safety citizenship behaviours (SCBs). This study investigates the concept of SCB, and aims to understand the motivators and consequences for employees engaging in these types of behaviours. The study is based on 24 semi-structured interviews with supervisory-level employees in an oil and gas organization. The findings indicate that a positive safety culture was an influential factor in encouraging people to participate in SCBs, in addition to the innate human need for self-preservation. Previous research indicated that compliance behaviour bears consequences like employee role overload, stress and work--family conflict, but interestingly, SCBs did not show any of these negative effects. However, results suggested other causes for role overload and stress. These issues are discussed with relevance to the work context of the employees.

Suggested Citation

  • Shama Didla & Kathryn Mearns & Rhona Flin, 2009. "Safety citizenship behaviour: a proactive approach to risk management," Journal of Risk Research, Taylor & Francis Journals, vol. 12(3-4), pages 475-483, June.
  • Handle: RePEc:taf:jriskr:v:12:y:2009:i:3-4:p:475-483
    DOI: 10.1080/13669870903041433
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    References listed on IDEAS

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    1. Kathryn Mearns & Sean M. Whitaker & Rhona Flin, 2001. "Benchmarking Safety Climate in Hazardous Environments: A Longitudinal, Interorganizational Approach," Risk Analysis, John Wiley & Sons, vol. 21(4), pages 771-786, August.
    2. M. Specht & F. R. Chevreau & C. Denis-Rémis, 2006. "Dedicating Management to Cultural Processes: Toward a Human Risk Management System," Journal of Risk Research, Taylor & Francis Journals, vol. 9(5), pages 525-542, July.
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    Cited by:

    1. Xiangcheng Meng & Alan H. S. Chan, 2021. "Current States and Future Trends in Safety Research of Construction Personnel: A Quantitative Analysis Based on Social Network Approach," IJERPH, MDPI, vol. 18(3), pages 1-17, January.
    2. Abdul Nasir Khan & Reshma Shrivastava, 2023. "Understanding the research trends of Safety Citizenship Behavior using bibliometric analysis," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(5), pages 4531-4544, October.
    3. Yongliang Deng & Haolun Guo & Miaomiao Meng & Ying Zhang & Shuangshuang Pei, 2020. "Exploring the Effects of Safety Climate on Worker’s Safety Behavior in Subway Operation," Sustainability, MDPI, vol. 12(20), pages 1-23, October.
    4. Noort, Mark C. & Reader, Tom W. & Gillespie, Alex, 2019. "Speaking up to prevent harm: a systematic review of the safety voice literature," LSE Research Online Documents on Economics 100774, London School of Economics and Political Science, LSE Library.
    5. Elisabetta Trinchero & Ben Farr-Wharton & Yvonne Brunetto, 2019. "Workplace Relationships, Psychological Capital, Accreditation and Safety Culture: a new Framework of Analysis within Healthcare Organizations," Public Organization Review, Springer, vol. 19(1), pages 139-152, March.
    6. Xiangcheng Meng & Alan H. S. Chan, 2022. "Cross-Regional Research in Demographic Impact on Safety Consciousness and Safety Citizenship Behavior of Construction Workers: A Comparative Study between Mainland China and Hong Kong," IJERPH, MDPI, vol. 19(19), pages 1-18, October.
    7. Tingru Zhang & Zhaopeng Liu & Shiwen Zheng & Xingda Qu & Da Tao, 2020. "Predicting Errors, Violations, and Safety Participation Behavior at Nuclear Power Plants," IJERPH, MDPI, vol. 17(15), pages 1-14, August.
    8. Carla S Fugas & Sílvia A Silva & José L Meliá, 2013. "Profiling Safety Behaviors: Exploration of the Sociocognitive Variables that Best Discriminate Between Different Behavioral Patterns," Risk Analysis, John Wiley & Sons, vol. 33(5), pages 838-850, May.
    9. Chen, Ching-Fu & Chen, Shu-Chuan, 2014. "Investigating the effects of job demands and job resources on cabin crew safety behaviors," Tourism Management, Elsevier, vol. 41(C), pages 45-52.
    10. Yuzhong Shen & Chuanjing Ju & Tas Yong Koh & Steve Rowlinson & Adrian J. Bridge, 2017. "The Impact of Transformational Leadership on Safety Climate and Individual Safety Behavior on Construction Sites," IJERPH, MDPI, vol. 14(1), pages 1-17, January.

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