IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v178y2022i3d10.1007_s10551-021-04821-4.html
   My bibliography  Save this article

Attuned HRM Systems for Social Enterprises

Author

Listed:
  • Silvia Dorado

    (UMass)

  • Ying Chen

    (University of Rhode Island)

  • Andrea M. Prado

    (INCAE Business School)

  • Virginia Simon

    (Universidad de Valencia)

Abstract

This paper is motivated by a puzzling observation made when conducting a case study of ProCredit (PC), a well-known social bank. The HR practices that this social enterprise (SE) adopted to cultivate mission identification were unfavorably impacting its retention rate. Building on prior research and our analysis of the case, we argue the need for SEs to embrace HRM systems that are both mission-identification proactive and employee-retention preemptive. It theorizes that these HRM systems should be attuned to the labor market conditions (e.g., market segmentation and competition for employees) that frame how SEs develop and sustain Person-Organization (P-O) fit. Attuned HRM systems are adapted to labor market conditions and tuned to support SEs’ adeptness to operate against the grain of country and industry norms.

Suggested Citation

  • Silvia Dorado & Ying Chen & Andrea M. Prado & Virginia Simon, 2022. "Attuned HRM Systems for Social Enterprises," Journal of Business Ethics, Springer, vol. 178(3), pages 829-848, July.
    • Handle: RePEc:kap:jbuset:v:178:y:2022:i:3:d:10.1007_s10551-021-04821-4
    DOI: 10.1007/s10551-021-04821-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-021-04821-4
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10551-021-04821-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Mary Ann Glynn, 2000. "When Cymbals Become Symbols: Conflict Over Organizational Identity Within a Symphony Orchestra," Organization Science, INFORMS, vol. 11(3), pages 285-298, June.
    2. Kevin André & Anne-Claire Pache, 2016. "From Caring Entrepreneur to Caring Enterprise: Addressing the Ethical Challenges of Scaling up Social Enterprises," Journal of Business Ethics, Springer, vol. 133(4), pages 659-675, February.
    3. Dickens, William T & Lang, Kevin, 1985. "A Test of Dual Labor Market Theory," American Economic Review, American Economic Association, vol. 75(4), pages 792-805, September.
    4. Susan Eaton, 2005. "Eldercare In The United States: Inadequate, Inequitable, But Not A Lost Cause," Feminist Economics, Taylor & Francis Journals, vol. 11(2), pages 37-51.
    5. Marc Labie & Pierre-Guillaume Méon & Ariane Szafarz, 2009. "Discrimination in Microfinance: The Role of Credit Officers," Working Papers CEB 09-017.RS, ULB -- Universite Libre de Bruxelles.
    6. David Coldwell & Jon Billsberry & Nathalie Meurs & Philip Marsh, 2008. "The Effects of Person–Organization Ethical Fit on Employee Attraction and Retention: Towards a Testable Explanatory Model," Journal of Business Ethics, Springer, vol. 78(4), pages 611-622, April.
    7. Tendler, Judith & Freedheim, Sara, 1994. "Trust in a rent-seeking world: Health and government transformed in Northeast Brazil," World Development, Elsevier, vol. 22(12), pages 1771-1791, December.
    8. Silvia Dorado, 2006. "Social Entrepreneurial Ventures: Different Values So Different Process Of Creation, No?," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 11(04), pages 319-343.
    9. M. J. Piore, 1972. "Notes for a Theory of Labor Market Stratification," Working papers 95, Massachusetts Institute of Technology (MIT), Department of Economics.
    10. Gardner, Timothy M. & Stansbury, Jason & Hart, David, 2010. "The Ethics of Lateral Hiring," Business Ethics Quarterly, Cambridge University Press, vol. 20(3), pages 341-369, July.
    11. Chris Brewster & Jean-Luc Cerdin (ed.), 2018. "HRM in Mission Driven Organizations," Springer Books, Springer, number 978-3-319-57583-4, January.
    12. Hales, Jeffrey & Moon, James R. & Swenson, Laura A., 2018. "A new era of voluntary disclosure? Empirical evidence on how employee postings on social media relate to future corporate disclosures," Accounting, Organizations and Society, Elsevier, vol. 68, pages 88-108.
    13. Piore, Michael J, 1983. "Labor Market Segmentation: To What Paradigm Does It Belong?," American Economic Review, American Economic Association, vol. 73(2), pages 249-253, May.
    14. Hudon, Marek & Sandberg, Joakim, 2013. "The Ethical Crisis in Microfinance: Issues, Findings, and Implications," Business Ethics Quarterly, Cambridge University Press, vol. 23(4), pages 561-589, October.
    15. Jijun Gao & Pratima Bansal, 2013. "Instrumental and Integrative Logics in Business Sustainability," Journal of Business Ethics, Springer, vol. 112(2), pages 241-255, January.
    16. Graham Cuskelly & Tracy Taylor & Russell Hoye & Simon Darcy, 2006. "Volunteer Management Practices and Volunteer Retention: A Human Resource Management Approach," Sport Management Review, Taylor & Francis Journals, vol. 9(2), pages 141-163, May.
    17. Cuskelly, Graham & Taylor, Tracy & Hoye, Russell & Darcy, Simon, 2006. "Volunteer Management Practices and Volunteer Retention: A Human Resource Management Approach," Sport Management Review, Elsevier, vol. 9(2), pages 141-163, September.
    18. Becker, Gary S, 1993. "Nobel Lecture: The Economic Way of Looking at Behavior," Journal of Political Economy, University of Chicago Press, vol. 101(3), pages 385-409, June.
    19. Rob Dixon & John Ritchie & Juliana Siwale, 2007. "Loan officers and loan ‘delinquency’ in Microfinance: A Zambian case," Accounting Forum, Taylor & Francis Journals, vol. 31(1), pages 47-71, March.
    20. Yingyan Wang, 2011. "Mission-Driven Organizations in Japan: Management Philosophy and Individual Outcomes," Journal of Business Ethics, Springer, vol. 101(1), pages 111-126, June.
    21. Reich, Michael & Gordon, David M & Edwards, Richard C, 1973. "A Theory of Labor Market Segmentation," American Economic Review, American Economic Association, vol. 63(2), pages 359-365, May.
    22. Rodrigo Canales, 2014. "Weaving Straw into Gold: Managing Organizational Tensions Between Standardization and Flexibility in Microfinance," Organization Science, INFORMS, vol. 25(1), pages 1-28, February.
    23. Jongseok Cha & Young Chang & Tae-Yeol Kim, 2014. "Person–Organization Fit on Prosocial Identity: Implications on Employee Outcomes," Journal of Business Ethics, Springer, vol. 123(1), pages 57-69, August.
    24. William T. Dickens & Kevin Lang, 1985. "Testing Dual Labor Market Theory: A Reconsideration of the Evidence," NBER Working Papers 1670, National Bureau of Economic Research, Inc.
    25. Huang, Minjie & Li, Pingshu & Meschke, Felix & Guthrie, James P., 2015. "Family firms, employee satisfaction, and corporate performance," Journal of Corporate Finance, Elsevier, vol. 34(C), pages 108-127.
    26. Steven Bauer & Dongkuk Lim, 2019. "Effect of Communication Practices on Volunteer Organization Identification and Retention," Sustainability, MDPI, vol. 11(9), pages 1-17, April.
    27. Tyler Wry & Eric Yanfei Zhao, 2018. "Taking Trade-offs Seriously: Examining the Contextually Contingent Relationship Between Social Outreach Intensity and Financial Sustainability in Global Microfinance," Organization Science, INFORMS, vol. 29(3), pages 507-528, June.
    28. Moses, Aditya & Sharma, Amalesh, 2020. "What drives human resource acquisition and retention in social enterprises? An empirical investigation in the healthcare industry in an emerging market," Journal of Business Research, Elsevier, vol. 107(C), pages 76-88.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sandra Misiak-Kwit & Katarzyna Wlodarczyk & Ewa Mazur-Wierzbicka & Lukas Smerek & Jozef Durian, 2023. "The Human Resources Management System in Slovakia and Poland – Chosen Aspects," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 20-39.
    2. M. Tina Dacin & Jeffrey S. Harrison & David Hess & Sheila Killian & Julia Roloff, 2022. "Business Versus Ethics? Thoughts on the Future of Business Ethics," Journal of Business Ethics, Springer, vol. 180(3), pages 863-877, October.
    3. Nachyła, Pola & Justo, Rachida, 2024. "How do impact investors leverage non-financial strategies to create value? An impact-oriented value framework," Journal of Business Venturing Insights, Elsevier, vol. 21(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. LEDUC Kristell & GENEVOIS Anne-Sophie, 2012. "Segmentation du marché du travail - le cas luxembourgeois," LISER Working Paper Series 2012-35, Luxembourg Institute of Socio-Economic Research (LISER).
    2. Godfroid, Cécile & Otiti, Naome & Mersland, Roy, 2022. "Employee tenure and staff performance: The case of a social enterprise," Journal of Business Research, Elsevier, vol. 139(C), pages 457-467.
    3. Werner Eichhorst & Michael J. Kendzia, 2016. "Workforce segmentation in Germany: from the founding era to the present time [Die Segmentierung der Belegschaft in Deutschland: von der Gründerzeit bis heute]," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 49(4), pages 297-315, December.
    4. Cecilia Varendh-Mansson & Tyler Wry & Ariane Szafarz, 2020. "Anchors Aweigh? Then Time to Head Upstream Why we Need to Theorize “Mission” before “Drift”," Working Papers CEB PostPrintCEB024, ULB -- Universite Libre de Bruxelles.
    5. Ravi Srivastava, 2019. "Emerging Dynamics of Labour Market Inequality in India: Migration, Informality, Segmentation and Social Discrimination," The Indian Journal of Labour Economics, Springer;The Indian Society of Labour Economics (ISLE), vol. 62(2), pages 147-171, June.
    6. Rayees Ahmad Sheikh & Sarthak Gaurav & Trupti Mishra, 2021. "Race among equals? An inquiry into the segmentation of Indian labor market," Review of Development Economics, Wiley Blackwell, vol. 25(4), pages 2180-2206, November.
    7. Nicola Banks & Dan Brockington & David Hulme & Mathilde Maitrot, 2019. "Interrogating Microfinance Performance Beyond Products, Clients and the Environment: Insights From the Work of BRAC in Tanzania," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 31(3), pages 339-363, July.
    8. Kevin Lang & William T. Dickens, 1987. "Neoclassical and Sociological Perspectives on Segmented Labor Markets," NBER Working Papers 2127, National Bureau of Economic Research, Inc.
    9. Barnet Wagman, 1995. "Occupation, Power and the Origins of Labor Segmentation in the U.S., 1870-1910," Review of Radical Political Economics, Union for Radical Political Economics, vol. 27(1), pages 1-24, March.
    10. Rose Bote & Tao Wang & Corine Genet, 2024. "You Say Social Agenda, I Say My Job: Navigating Moral Ambiguities by Frontline Workers in a Social Enterprise," Journal of Business Ethics, Springer, vol. 192(2), pages 225-241, June.
    11. Pierre‐Richard Agénor, 2004. "Macroeconomic Adjustment and the Poor: Analytical Issues and Cross‐Country Evidence," Journal of Economic Surveys, Wiley Blackwell, vol. 18(3), pages 351-408, July.
    12. Reeti Kulshrestha & Arunaditya Sahay & Subhanjan Sengupta, 2022. "Constituents and Drivers of Mission Engagement for Social Enterprise Sustainability: A Systematic Review," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 31(1), pages 90-120, March.
    13. Anne Perrot & André Zylberberg, 1989. "Salaire d'efficience et dualisme du marché du travail," Revue Économique, Programme National Persée, vol. 40(1), pages 5-20.
    14. Robin Stevens & Nathalie Moray & Johan Bruneel, 2015. "The Social and Economic Mission of Social Enterprises: Dimensions, Measurement, Validation, and Relation," Entrepreneurship Theory and Practice, , vol. 39(5), pages 1051-1082, September.
    15. repec:zbw:ifwkwp:1309 is not listed on IDEAS
    16. Merkl, Christian & Snower, Dennis J., 2008. "Escaping the unemployment trap: The case of East Germany," Journal of Comparative Economics, Elsevier, vol. 36(4), pages 542-556, December.
    17. Stewart, Mark B, 1990. "Union Wage Differentials, Product Market Influences and the Division of Rents," Economic Journal, Royal Economic Society, vol. 100(403), pages 1122-1137, December.
    18. Binnur Balkan & Semih Tumen, 2016. "Firm-Size Wage Gaps along the Formal-Informal Divide: Theory and Evidence," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 55(2), pages 235-266, April.
    19. Yannick Kalantzis & Ryo Kambayashi & Sébastien Lechevalier, 2012. "Wage and Productivity Differentials in Japan: The Role of Labor Market Mechanisms," LABOUR, CEIS, vol. 26(4), pages 514-541, December.
    20. Dossè Mawussi DJAHINI-AFAWOUBO, 2023. "Niveau d’éducation et probabilité d’être employé dans le secteur informel au Togo," Region et Developpement, Region et Developpement, LEAD, Universite du Sud - Toulon Var, vol. 57, pages 29-48.
    21. Lamberto Zollo & Maria Carmen Laudano & Andrea Boccardi & Cristiano Ciappei, 2019. "From governance to organizational effectiveness: the role of organizational identity and volunteers’ commitment," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 23(1), pages 111-137, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:178:y:2022:i:3:d:10.1007_s10551-021-04821-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.