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Behavioral Integrity: Examining the Effects of Trust Velocity and Psychological Contract Breach

Author

Listed:
  • Gretchen R. Vogelgesang

    (San Jose State University)

  • Craig Crossley

    (University of Central Florida)

  • Tony Simons

    (Cornell University)

  • Bruce J. Avolio

    (University of Washington)

Abstract

Leader behavioral integrity (BI) is central to perceived credibility and thus to leaders’ effectiveness at fostering ethical and other climates. Our research broadens the theoretical foundation for BI research by integrating the cognitive–attributional role of trust in the formation and maintenance of leader BI perceptions. Guided by recent research on trust primacy and prior theories of fairness used to examine ethical behavior, we examine how perceptions of leader BI can be either diminished or maintained through trust velocity following a psychological contract breach. Using a field and an experimental study, we explore the manner in which followers perceive leader’s actions when conflicting interests lead to unfulfilled promises. We found that trust velocity mediates the relationship between a psychological contract breach and leader BI (study 1), and that informational justice moderates this relationship (study 2), suggesting that leaders can attenuate the impact of broken promises on ascribed BI. Our findings offer a pathway for leaders operating in dynamic contexts to preserve BI and also help address concerns that have been raised about the behavioral integrity construct regarding its conceptual overlap with related constructs such as trust, psychological contracts, and informational justice.

Suggested Citation

  • Gretchen R. Vogelgesang & Craig Crossley & Tony Simons & Bruce J. Avolio, 2021. "Behavioral Integrity: Examining the Effects of Trust Velocity and Psychological Contract Breach," Journal of Business Ethics, Springer, vol. 172(1), pages 175-190, August.
    • Handle: RePEc:kap:jbuset:v:172:y:2021:i:1:d:10.1007_s10551-020-04497-2
    DOI: 10.1007/s10551-020-04497-2
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    References listed on IDEAS

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    1. Janie Fritz & Naomi O’Neil & Ann Popp & Cory Williams & Ronald Arnett, 2013. "The Influence of Supervisory Behavioral Integrity on Intent to Comply with Organizational Ethical Standards and Organizational Commitment," Journal of Business Ethics, Springer, vol. 114(2), pages 251-263, May.
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    Cited by:

    1. Kurt T. Dirks & Patrick J. Sweeney & Nikolaos Dimotakis & Todd Woodruff, 2022. "Understanding the Change and Development of Trust and the Implications for New Leaders," Journal of Business Ethics, Springer, vol. 180(2), pages 711-730, October.
    2. Darryl B. Rice & Regina M. Taylor & Yiding Wang & Sijing Wei & Valentina Ge, 2023. "My Company Cares About My Success…I Think: Clarifying Why and When a Firm’s Ethical Reputation Impacts Employees’ Subjective Career Success," Journal of Business Ethics, Springer, vol. 186(1), pages 159-177, August.
    3. Craig Crossley & Shannon G. Taylor & Robert C. Liden & David Wo & Ronald F. Piccolo, 2024. "Right From the Start: The Association Between Ethical Leadership, Trust Primacy, and Customer Loyalty," Journal of Business Ethics, Springer, vol. 193(2), pages 409-426, August.
    4. Wenhao Song & Jie Deng & Fangfang Zhang & Xuerong Peng & Xiangdong Jin, 2024. "Activating employee pro-environmental behavior in the workplace: the effects of environmental self-identity and behavioral integrity," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(8), pages 1-27, August.

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