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The effects of work stress and trust in managers on employee turnover intentions

Author

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  • Sebastian URIEȘI

    (Assistant Professor at Alexandru Ioan Cuza University of Iasi, Romania)

Abstract

Employee turnover is detrimental for the general performance of any company, thus the factors that enhance employees’ intentions to leave their company should be identified and addressed. The present study examined the impact of work stress and employees’ trust in managers in this respect. Work stress was conceptualized through three inter-related dimensions, workload, low rewards and overcommitment, which we expected to affect also employees’ trust in their managers. The study was performed on a sample of Romanian employees from several work-sectors. Results show that all three dimensions of work stress are positively related to turnover intentions, and that employees’ perceptions of low rewards and their overcommitment negatively affect their trust in managers. Moreover, the latter emerged as a protective-factor against turnover intentions. Overall, this pattern of findings indicates a significant influence of work stress on turnover intentions, which’s partially mediated by its undermining effect on employees’ trust in their managers.

Suggested Citation

  • Sebastian URIEȘI, 2019. "The effects of work stress and trust in managers on employee turnover intentions," CES Working Papers, Centre for European Studies, Alexandru Ioan Cuza University, vol. 11(3), pages 211-221, Octomber.
    • Handle: RePEc:jes:wpaper:y:2019:v:11:i:3:p:211-221
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    File URL: http://ceswp.uaic.ro/articles/CESWP2019_XI3_URI.pdf
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    References listed on IDEAS

    as
    1. Janice Lo, 2015. "The information technology workforce: A review and assessment of voluntary turnover research," Post-Print hal-01147691, HAL.
    2. Janice Lo, 2015. "The information technology workforce: A review and assessment of voluntary turnover research," Information Systems Frontiers, Springer, vol. 17(2), pages 387-411, April.
    3. Siegrist, Johannes & Starke, Dagmar & Chandola, Tarani & Godin, Isabelle & Marmot, Michael & Niedhammer, Isabelle & Peter, Richard, 2004. "The measurement of effort-reward imbalance at work: European comparisons," Social Science & Medicine, Elsevier, vol. 58(8), pages 1483-1499, April.
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