Expanding Impacts of Technology-Assisted Service Systems Through Generalization: Case Study of the Japanese Service Engineering Research Project
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DOI: 10.1287/serv.2017.0183
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References listed on IDEAS
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Cited by:
- Chiehyeon Lim & Paul P. Maglio, 2018. "Data-Driven Understanding of Smart Service Systems Through Text Mining," Service Science, INFORMS, vol. 10(2), pages 154-180, June.
- Lim, Chiehyeon & Kim, Ki-Hun & Kim, Min-Jun & Heo, Jun-Yeon & Kim, Kwang-Jae & Maglio, Paul P., 2018. "From data to value: A nine-factor framework for data-based value creation in information-intensive services," International Journal of Information Management, Elsevier, vol. 39(C), pages 121-135.
- Lu Kong & Hessam Sadatsafavi & Rohit Verma, 2019. "Usage and Impact of Information and Communication Technologies in Healthcare Delivery," Service Science, INFORMS, vol. 11(3), pages 172-188, October.
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Keywords
service system; service engineering; codevelopment; adaptability; technological support model;All these keywords.
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