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Experts' Stated Behavior

Author

Listed:
  • Youssef Boulaksil

    (School of Technical Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands)

  • Philip Hans Franses

    (Department of Econometrics, Erasmus University Rotterdam, 3000 DR Rotterdam, The Netherlands)

Abstract

We asked experts who adjust model-based sales forecasts what they do to adjust these forecasts and why they feel it necessary to make adjustments. To accomplish this, we developed a questionnaire that included a range of questions. We sent it to 100 forecasting experts in the same company; of these, 42 respondents in 20 countries completed it. They indicated that they feel that model-based forecasts miss relevant events and are not approximately adequate. When previous sales figures fluctuate greatly, the experts feel that they need to make more adjustments. The forecasters also indicated that they would like to learn more about their company's forecasting model.

Suggested Citation

  • Youssef Boulaksil & Philip Hans Franses, 2009. "Experts' Stated Behavior," Interfaces, INFORMS, vol. 39(2), pages 168-171, April.
    • Handle: RePEc:inm:orinte:v:39:y:2009:i:2:p:168-171
    DOI: 10.1287/inte.1080.0421
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    Other versions of this item:

    • Boulaksil, Y. & Franses, Ph.H.B.F., 2008. "Experts' Stated Behavior," ERIM Report Series Research in Management ERS-2008-001-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

    References listed on IDEAS

    as
    1. Nada R. Sanders & Karl B. Manrodt, 1994. "Forecasting Practices in US Corporations: Survey Results," Interfaces, INFORMS, vol. 24(2), pages 92-100, April.
    2. Klassen, Robert D. & Flores, Benito E., 2001. "Forecasting practices of Canadian firms: Survey results and comparisons," International Journal of Production Economics, Elsevier, vol. 70(2), pages 163-174, March.
    3. Franses, Philip Hans, 2008. "Merging models and experts," International Journal of Forecasting, Elsevier, vol. 24(1), pages 31-33.
    4. Yaniv, Ilan & Kleinberger, Eli, 2000. "Advice Taking in Decision Making: Egocentric Discounting and Reputation Formation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 83(2), pages 260-281, November.
    5. Harvey, Nigel, 1995. "Why Are Judgments Less Consistent in Less Predictable Task Situations?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 63(3), pages 247-263, September.
    6. Robert Fildes & Paul Goodwin, 2007. "Against Your Better Judgment? How Organizations Can Improve Their Use of Management Judgment in Forecasting," Interfaces, INFORMS, vol. 37(6), pages 570-576, December.
    7. Syntetos, Aris A. & Nikolopoulos, Konstantinos & Boylan, John E. & Fildes, Robert & Goodwin, Paul, 2009. "The effects of integrating management judgement into intermittent demand forecasts," International Journal of Production Economics, Elsevier, vol. 118(1), pages 72-81, March.
    8. Philip Hans Franses, 2004. "Do We Think We Make Better Forecasts Than in the Past? A Survey of Academics," Interfaces, INFORMS, vol. 34(6), pages 466-468, December.
    9. Goodwin, Paul, 2002. "Integrating management judgment and statistical methods to improve short-term forecasts," Omega, Elsevier, vol. 30(2), pages 127-135, April.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Boulaksil, Youssef, 2016. "Safety stock placement in supply chains with demand forecast updates," Operations Research Perspectives, Elsevier, vol. 3(C), pages 27-31.
    2. Dellaert, Benedict G.C. & Arentze, Theo A. & Timmermans, Harry J.P., 2008. "Shopping context and consumers’ mental representation of complex shopping trip decision problems," Journal of Retailing, Elsevier, vol. 84(2), pages 219-232.
    3. Perera, H. Niles & Hurley, Jason & Fahimnia, Behnam & Reisi, Mohsen, 2019. "The human factor in supply chain forecasting: A systematic review," European Journal of Operational Research, Elsevier, vol. 274(2), pages 574-600.
    4. Philip Hans Franses, 2011. "Averaging Model Forecasts and Expert Forecasts: Why Does It Work?," Interfaces, INFORMS, vol. 41(2), pages 177-181, April.
    5. Arvan, Meysam & Fahimnia, Behnam & Reisi, Mohsen & Siemsen, Enno, 2019. "Integrating human judgement into quantitative forecasting methods: A review," Omega, Elsevier, vol. 86(C), pages 237-252.
    6. P H Franses & R Legerstee, 2011. "Experts' adjustment to model-based SKU-level forecasts: does the forecast horizon matter?," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(3), pages 537-543, March.

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    More about this item

    Keywords

    model forecasts; expert forecasts; decision making; stated behavior;
    All these keywords.

    JEL classification:

    • C44 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Operations Research; Statistical Decision Theory
    • C53 - Mathematical and Quantitative Methods - - Econometric Modeling - - - Forecasting and Prediction Models; Simulation Methods
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M39 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Other

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