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Knowledge Management Capabilities and Its Impact on Product Innovation in SME’s

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  • Mahmoud Saleh Malkawi
  • As'ad H. Abu Rumman

Abstract

Purpose–This study aims to explore the impact of Knowledge Management Capabilities (KMC), captured by six dimensions, on product innovation in Information Technology (IT) Small and Medium Enterprises (SMEs). Design/methodology/approach–Survey data were collected from 210 managers in (35) IT SMEs located in Jordan. SPSS was employed to analyze the data. Findings–Two key findings emerged: first, among the six dimensions of KMC, only acquisition, sharing, application, and protection were found to be positively associated with products innovation, whereas knowledge creation and storing were not. Second, no significant differences were identified in employees' answers due to company size. Research limitations/implications–This study was restricted to small and medium size enterprises, and therefore, the findings of this study may not be generalized to large enterprises. Additionally, this study was confined to the Jordanian IT sector only, thus, the findings need to be interpreted with cautious as they may not be generalized to other sectors. Originality/value–this study advances our understanding of the nature of the relationship between knowledge and innovation.

Suggested Citation

  • Mahmoud Saleh Malkawi & As'ad H. Abu Rumman, 2016. "Knowledge Management Capabilities and Its Impact on Product Innovation in SME’s," International Business Research, Canadian Center of Science and Education, vol. 9(5), pages 76-85, May.
    • Handle: RePEc:ibn:ibrjnl:v:9:y:2016:i:5:p:76-85
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    References listed on IDEAS

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    3. Sangeeta Shah Bharadwaj & Sumedha Chauhan & Aparna Raman, 2015. "Impact of Knowledge Management Capabilities on Knowledge Management Effectiveness in Indian Organizations," Vikalpa: The Journal for Decision Makers, , vol. 40(4), pages 421-434, December.
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    Cited by:

    1. Mohammad Abdelkareem Alraggad & Mushera Adnan Onizat, 2021. "The Role of Knowledge Management and Technological Innovation in the Performance of New Product Development: An Empirical Study of Pharmaceutical Industry in Jordan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(7), pages 1-10, July.

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    More about this item

    Keywords

    knowledge management capabilities; product innovation; small and medium enterprises SME’s; information technology;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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