IDEAS home Printed from https://ideas.repec.org/a/ibn/ibrjnl/v13y2020i1p268-283.html
   My bibliography  Save this article

Influencing Factors of Organizational Performance in Nepal Airlines Corporation

Author

Listed:
  • Shrijan Gyanwali
  • John C. Walsh

Abstract

The objective of the study is to evaluate performance influencing factors in Nepal Airlines Corporation (NAC) through mixed research method, qualitative and quantitative analysis. The primary data were obtained from in-depth interview with fifteen government and NAC executives. Secondary data were collected from Nepal Government, NAC publications and International Air Transport Association (IATA). Revenue generation and passenger movement rate is found with average performance. Motivated employee, entrepreneurial marketing, collective leadership, ownership feeling of government and environmental support were explored as key performance factors. Sophisticated technology, airworthiness, and international standard and recommended practice were found as unique features. Lack of aircraft, unfair political influence and alienation of staffs in unionism were identified the reasons of lacking the business growth. A performance framework is proposed which comprises entrepreneurial marketing (proactiveness, risk taking, innovativeness, opportunity focused, resource leveraging, customer intensity and value creation), collective leadership, sophisticated technology and sufficient number of modern aircrafts, service reliability and safety, and government support. The study recommends Nepal government to take ownership of NAC, and adopt fair and professional management practice rather than political quota distribution in its governing body, board of directors.

Suggested Citation

  • Shrijan Gyanwali & John C. Walsh, 2020. "Influencing Factors of Organizational Performance in Nepal Airlines Corporation," International Business Research, Canadian Center of Science and Education, vol. 13(1), pages 268-283, January.
    • Handle: RePEc:ibn:ibrjnl:v:13:y:2020:i:1:p:268-283
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ibr/article/download/0/0/41678/43256
    Download Restriction: no
    File URL: http://www.ccsenet.org/journal/index.php/ibr/article/view/0/41678
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gary S. Hansen & Birger Wernerfelt, 1989. "Determinants of firm performance: The relative importance of economic and organizational factors," Strategic Management Journal, Wiley Blackwell, vol. 10(5), pages 399-411, September.
    2. Thomas Bieger & Andreas Wittmer, 2011. "From the Aviation Value Chain to the Aviation System," Springer Texts in Business and Economics, in: Andreas Wittmer & Thomas Bieger & Roland Müller (ed.), Aviation Systems, chapter 0, pages 61-75, Springer.
    3. Corina GAVREA & Liviu ILIEŞ & Roxana STEGEREAN, 2011. "Determinants Of Organizational Performance: The Case Of Romania," Management & Marketing, Economic Publishing House, vol. 6(2), Summer.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jonathan Chih Win Zaw Tun & Papitchaya Wisankosol, 2021. "The Impact of an ODI on the Development of Leadership, Employee Motivation and Employee Engagement towards Better Performance of Employees: A Case Study," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 22-43.
    2. Bijay Sigdel & Fuangfa Amponstira, 2020. "Effect of Corporate Social Responsibility on Firms Profitability: A Study on Small and Medium Enterprises in Pokhara City, Nepal," International Business Research, Canadian Center of Science and Education, vol. 13(10), pages 1-76, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammad Shaukat Malik & Sana Tariq, 2016. "Impact of Spiritual Intelligence on Organizational Performance," International Review of Management and Marketing, Econjournals, vol. 6(2), pages 289-297.
    2. Yi-Min Chen, 2008. "How Much Does Country Matter?," International Regional Science Review, , vol. 31(4), pages 404-435, October.
    3. Carretta, Alessandro & Farina, Vincenzo & Fiordelisi, Franco & Schwizer, Paola, 2006. "Corporate culture and shareholder value in banking industry," MPRA Paper 8304, University Library of Munich, Germany.
    4. Matanda, Margaret Jekanyika & Freeman, Susan, 2009. "Effect of perceived environmental uncertainty on exporter-importer inter-organisational relationships and export performance improvement," International Business Review, Elsevier, vol. 18(1), pages 89-107, February.
    5. Chang, Chia-Lin & Hsu, Hui-Kuang & McAleer, Michael, 2013. "Is small beautiful? Size effects of volatility spillovers for firm performance and exchange rates in tourism," The North American Journal of Economics and Finance, Elsevier, vol. 26(C), pages 519-534.
    6. Artz, Kendall W. & Brush, Thomas H., 2000. "Asset specificity, uncertainty and relational norms: an examination of coordination costs in collaborative strategic alliances," Journal of Economic Behavior & Organization, Elsevier, vol. 41(4), pages 337-362, April.
    7. Vishal K. Gupta & Gizem Atav & Dev K. Dutta, 2019. "Market orientation research: a qualitative synthesis and future research agenda," Review of Managerial Science, Springer, vol. 13(4), pages 649-670, August.
    8. Bana Al-ma’ani & Shaker Al-Qudah & Husam Shrouf, 2019. "The Impact of Corporate Social Responsibility on Organizational Performance in Telecommunication Sector in Jordan," Modern Applied Science, Canadian Center of Science and Education, vol. 13(4), pages 1-1, April.
    9. Jonathan Chih Win Zaw Tun & Papitchaya Wisankosol, 2021. "The Impact of an ODI on the Development of Leadership, Employee Motivation and Employee Engagement towards Better Performance of Employees: A Case Study," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 22-43.
    10. Jean-Marie Nkongolo-Bakenda & Elie V. Chrysostome, 2020. "Exploring the organizing and strategic factors of diasporic transnational entrepreneurs in Canada: An empirical study," Journal of International Entrepreneurship, Springer, vol. 18(3), pages 336-372, September.
    11. Marie Le Mouel & Mariagrazia Squicciarini, 2015. "Cross-Country Estimates of Employment and Investment in Organisational Capital: A Task-Based Methodology Using Piaac Data," OECD Science, Technology and Industry Working Papers 2015/8, OECD Publishing.
    12. Subanidja Steph & Hadiwidjojo Djumilah, 2017. "The influence of knowledge management “bottleneck” on company’s performance," Management & Marketing, Sciendo, vol. 12(3), pages 402-415, September.
    13. Dew, Nicholas & Read, Stuart & Sarasvathy, Saras D. & Wiltbank, Robert, 2008. "Outlines of a behavioral theory of the entrepreneurial firm," Journal of Economic Behavior & Organization, Elsevier, vol. 66(1), pages 37-59, April.
    14. Rao Indu, 2009. "The Behavioral Equivalence of Organizational Culture," IIMA Working Papers WP2009-07-02, Indian Institute of Management Ahmedabad, Research and Publication Department.
    15. Petra Štamfestová & Aleš Kubíček, 2016. "The Role of ICT in Czech Industrial Companies in the 21st Century [Význam informačních a komunikačních technologií v českých průmyslových firmách 21. století]," Acta Oeconomica Pragensia, Prague University of Economics and Business, vol. 2016(2), pages 18-32.
    16. Panda, Sidheswar & Sharma, Ruchi, 2021. "Do changes in patent policy influence firms’ technology strategy? Evidence from manufacturing in India," Journal of Policy Modeling, Elsevier, vol. 43(2), pages 362-375.
    17. Noordewier, Thomas G. & Lucas, Marilyn T., 2020. "On being green and profitable: Does industry context matter?," International Journal of Production Economics, Elsevier, vol. 223(C).
    18. Strandskov, Jesper, 1999. "Sources of competitive advantages and business performance within the European meat processing industry," MAPP Working Papers 63, University of Aarhus, Aarhus School of Business, The MAPP Centre.
    19. Ra'ed (Moh'd Taisir) Masa'deh & Bader Yousef Obeidat & Diana Shawqi Zyod & Ala’a Hamdi Gharaibeh, 2015. "The Associations among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance, and Firm Performance: A Theoretical Model," Journal of Social Sciences (COES&RJ-JSS), , vol. 4(2), pages 848-866, April.
    20. Keerti Prajapati & Saswata Narayan Biswas, 2011. "Effect of Entrepreneur Network and Entrepreneur Self-efficacy on Subjective Performance," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 20(2), pages 227-247, September.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ibrjnl:v:13:y:2020:i:1:p:268-283. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.