The Effect of the Internal Side of Social Responsibility on Firm Competitive Success in the Business Services Industry
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Lu, Rainy X.A. & Lee, Peter K.C. & Cheng, T.C.E., 2012. "Socially responsible supplier development: Construct development and measurement validation," International Journal of Production Economics, Elsevier, vol. 140(1), pages 160-167.
- Christine Bischoff & Geoffrey Wood, 2013. "Micro and small enterprises and employment creation: A case study of manufacturing micro and small enterprises in South Africa," Development Southern Africa, Taylor & Francis Journals, vol. 30(4-5), pages 564-579, December.
- Dilek Cetindamar, 2007. "Corporate Social Responsibility Practices and Environmentally Responsible Behavior: The Case of The United Nations Global Compact," Journal of Business Ethics, Springer, vol. 76(2), pages 163-176, December.
- Van de Ven, Andrew R., 1986. "Central Problems in the Management of Innovation," Agricultural Research Policy Seminar 139708, University of Minnesota Extension.
- Oksana Mont & Charlotte Leire, 2009. "Socially responsible purchasing in supply chains: drivers and barriers in Sweden," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 5(3), pages 388-407, July.
- Andrew H. Van de Ven, 1986. "Central Problems in the Management of Innovation," Management Science, INFORMS, vol. 32(5), pages 590-607, May.
- J. Kaler, 2006. "Evaluating Stakeholder Theory," Journal of Business Ethics, Springer, vol. 69(3), pages 249-268, December.
- Pascual Berrone & Jordi Surroca & Josep Tribó, 2007.
"Corporate Ethical Identity as a Determinant of Firm Performance: A Test of the Mediating Role of Stakeholder Satisfaction,"
Journal of Business Ethics, Springer, vol. 76(1), pages 35-53, November.
- Berrone, Pascual Alberto & Surroca Aguilar, Jorge & Tribo Gine, José Antonio, 2005. "Corporate ethical identity as determinant of firm performance : a test of the mediating role of stakeholder satisfaction," DEE - Working Papers. Business Economics. WB wb053108, Universidad Carlos III de Madrid. Departamento de EconomÃa de la Empresa.
- Michiel Schoemaker & André Nijhof & Jan Jonker, 2006. "Human Value Management. The Influence of the Contemporary Developments of Corporate Social Responsibility and Social Capital on HRM," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(4), pages 448-465.
- Michael Peneder & Serguei Kaniovski & Bernhard Dachs, 2003.
"What follows tertiarisation? structural change and the role of knowledge-based services,"
The Service Industries Journal, Taylor & Francis Journals, vol. 23(2), pages 47-66, March.
- Michael Peneder & Serguei Kaniovski & Bernhard Dachs, 2001. "What Follows Tertiarisation? Structural Change and the Role of Knowledge-based Services," WIFO Working Papers 146, WIFO.
- Buera, Francisco J. & Kaboski, Joseph P., 2012.
"Scale and the origins of structural change,"
Journal of Economic Theory, Elsevier, vol. 147(2), pages 684-712.
- Francisco J. Buera & Joseph P. Kaboski, 2008. "Scale and the origins of structural change," Working Paper Series WP-08-06, Federal Reserve Bank of Chicago.
- Alain Verbeke & Vincent Tung, 2013. "The Future of Stakeholder Management Theory: A Temporal Perspective," Journal of Business Ethics, Springer, vol. 112(3), pages 529-543, February.
- Yiannis E. Spanos & Spyros Lioukas, 2001. "An examination into the causal logic of rent generation: contrasting Porter's competitive strategy framework and the resource‐based perspective," Strategic Management Journal, Wiley Blackwell, vol. 22(10), pages 907-934, October.
- Anker Lund Vinding, 2006. "Absorptive capacity and innovative performance: A human capital approach," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 15(4-5), pages 507-517.
- Duygu Turker, 2009. "Measuring Corporate Social Responsibility: A Scale Development Study," Journal of Business Ethics, Springer, vol. 85(4), pages 411-427, April.
- Amy J. Hillman & Gerald D. Keim, 2001. "Shareholder value, stakeholder management, and social issues: what's the bottom line?," Strategic Management Journal, Wiley Blackwell, vol. 22(2), pages 125-139, February.
- Michiel Schoemaker & André Nijhof & Jan Jonker, 2006. "Human Value Management. The Influence of the Contemporary Developments of Corporate Social Responsibility and Social Capital on HRM," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 17(4), pages 448-465.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- M. Isabel Sánchez-Hernández & Jose Luis Vázquez-Burguete & Maria P. García-Miguélez & Ana Lanero-Carrizo, 2021. "Internal Corporate Social Responsibility for Sustainability," Sustainability, MDPI, vol. 13(14), pages 1-14, July.
- Said Yousef Dwikat & Darwina Arshad & Mohd Noor Mohd Shariff, 2022. "The Influence of Systematic Strategic Planning and Strategic Business Innovation on the Sustainable Performance of Manufacturing SMEs: The Case of Palestine," Sustainability, MDPI, vol. 14(20), pages 1-26, October.
- Sonia Boukattaya & Abdelwahed Omri, 2021. "Impact of Board Gender Diversity on Corporate Social Responsibility and Irresponsibility: Empirical Evidence from France," Sustainability, MDPI, vol. 13(9), pages 1-14, April.
- Liliana Nicoleta Simionescu & Dalina Dumitrescu, 2018. "Empirical Study towards Corporate Social Responsibility Practices and Company Financial Performance. Evidence for Companies Listed on the Bucharest Stock Exchange," Sustainability, MDPI, vol. 10(9), pages 1-23, September.
- Xiaojuan Wu & Patrycja Hąbek, 2021. "Trends in Corporate Social Responsibility Reporting. The Case of Chinese Listed Companies," Sustainability, MDPI, vol. 13(15), pages 1-16, August.
- José Álvarez-García & María De la Cruz Del Río-Rama & María Del Mar Miras-Rodríguez, 2017. "How Do Quality Practices Affect the Results?: The Experience of Thalassotherapy Centres in Spain," Sustainability, MDPI, vol. 9(4), pages 1-19, April.
- M. Isabel Sánchez-Hernández & Živilė Stankevičiūtė & Rafael Robina-Ramirez & Carlos Díaz-Caro, 2020. "Responsible Job Design Based on the Internal Social Responsibility of Local Governments," IJERPH, MDPI, vol. 17(11), pages 1-16, June.
- Chaohai Shen & Bingquan Fang & Xiaolan Zhou, 2022. "The Relationship between Corporate Sustainable Development Performance, Investor Sentiment, and Managerial Overconfidence," Sustainability, MDPI, vol. 14(17), pages 1-19, August.
- Martina Blašková & Irena Figurska & Ruta Adamoniene & Kristína Poláčková & Rudolf Blaško, 2018. "Responsible Decision making for Sustainable Motivation," Sustainability, MDPI, vol. 10(10), pages 1-23, September.
- Elena Fleacă & Bogdan Fleacă & Sanda Maiduc, 2018. "Aligning Strategy with Sustainable Development Goals (SDGs): Process Scoping Diagram for Entrepreneurial Higher Education Institutions (HEIs)," Sustainability, MDPI, vol. 10(4), pages 1-17, March.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Timo Busch & Bryan T. Stinchfield & Matthew S. Wood, 2011. "A Triptych Inquiry: Rethinking Sustainability, Innovation, and Financial Performance," Tinbergen Institute Discussion Papers 11-026/2/DSF 9, Tinbergen Institute.
- repec:aly:journl:202189 is not listed on IDEAS
- Henri, Jean-Francois, 2006. "Management control systems and strategy: A resource-based perspective," Accounting, Organizations and Society, Elsevier, vol. 31(6), pages 529-558, August.
- Uzhegova, Maria & Torkkeli, Lasse & Saarenketo, Sami, 2019. "Corporate Social Responsibility in SMEs: Implications on Competitive PerformanceDate submitted: October 12, 2017Revised version accepted after double blind review: December 15, 2018," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 30(2-3), pages 232-267.
- Chin-Lung Lin & Shih-Kuan Chiu, 2017. "The Impact of Shared Values, Corporate Cultural Characteristics, and Implementing Corporate Social Responsibility on Innovative Behavior," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 8(2), pages 31-50, June.
- Clercq, Dirk De & Menguc, Bulent & Auh, Seigyoung, 2009. "Unpacking the relationship between an innovation strategy and firm performance: The role of task conflict and political activity," Journal of Business Research, Elsevier, vol. 62(11), pages 1046-1053, November.
- Franck Brulhart & Sandrine Gherra & Bertrand V. Quelin, 2019.
"Do Stakeholder Orientation and Environmental Proactivity Impact Firm Profitability?,"
Journal of Business Ethics, Springer, vol. 158(1), pages 25-46, August.
- Brulhart, Franck & Gherra, Sandrine & Quelin, Bertrand V., 2017. "Do Stakeholder Orientation and Environmental Proactivity Impact Firm Profitability?," HEC Research Papers Series 1241, HEC Paris.
- Franck Brulhart & Sandrine Gherra & Bertrand Quélin, 2019. "Do Stakeholder Orientation and Environmental Proactivity Impact Firm Profitability?," Post-Print halshs-01708150, HAL.
- Liu, Zhiqiang & Yan, Miao & Fan, Youqing & Chen, Liling, 2021. "Ascribed or achieved? The role of birth order on innovative behaviour in the workplace," Journal of Business Research, Elsevier, vol. 134(C), pages 480-492.
- Cécile Fonrouge & Cécile Ayerbe, 2005. "Les transitions entre innovations : études de cas et proposition d'une grille d'interprétation," Post-Print halshs-00696111, HAL.
- Jean-Philippe Denis & Frank Tannery, 2002. "L'architecture des systèmes de contrôle de la stratégie dans les groupes," Revue Finance Contrôle Stratégie, revues.org, vol. 5(3), pages 69-114, September.
- Anil K. Gupta & Paul E. Tesluk & M. Susan Taylor, 2007. "Innovation At and Across Multiple Levels of Analysis," Organization Science, INFORMS, vol. 18(6), pages 885-897, December.
- Brigitte Charles-Pauvers & Nathalie Schieb-Bienfait & Caroline Urbain, 2004. "La compétence du créateur d’entreprise innovante : quelles interrogations?," Post-Print hal-01416605, HAL.
- Simona Alfiero & Laura Broccardo & Massimo Cane & Alfredo Esposito, 2018. "High Performance Through Innovation Process Management in SMEs. Evidence from the Italian wine sector," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(3), pages 87-110.
- Yoshida, Masayuki & James, Jeffrey D. & Cronin, J. Joseph, 2013. "Sport event innovativeness: Conceptualization, measurement, and its impact on consumer behavior," Sport Management Review, Elsevier, vol. 16(1), pages 68-84.
- Cécile Ayerbe & Cécile Fonrouge, 2005. "Les transitions entre innovations:études de cas et proposition d’une grille d’interprétation," Revue Finance Contrôle Stratégie, revues.org, vol. 8(2), pages 39-64, June.
- Tanja Lepistö & Tiina Mäkitalo-Keinonen & Tiina Valjakka, 0. "Opportunity recognition in a hub-governed network – insights from garage services," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-24.
- Sylvain Lenfle, 2004. "Innovation in services : the contribution of design theory," Post-Print hal-00263365, HAL.
- Panourgias, Nikiforos S. & Nandhakumar, Joe & Scarbrough, Harry, 2014. "Entanglements of creative agency and digital technology: A sociomaterial study of computer game development," Technological Forecasting and Social Change, Elsevier, vol. 83(C), pages 111-126.
- Christel Lane & Daniela Lup, 2015.
"Cooking under Fire: Managing Multilevel Tensions between Creativity and Innovation in Haute Cuisine,"
Industry and Innovation, Taylor & Francis Journals, vol. 22(8), pages 654-676, November.
- Lane, Christel & Lup, Daniela, 2015. "Cooking under fire: managing multilevel tensions between creativity and innovation in haute cuisine," LSE Research Online Documents on Economics 65799, London School of Economics and Political Science, LSE Library.
- Prasanta Kumar Dey & Chrisovalantis Malesios & Debashree De & Soumyadeb Chowdhury & Fouad Ben Abdelaziz, 2019. "Could lean practices and process innovation enhance supply chain sustainability of small and medium‐sized enterprises?," Business Strategy and the Environment, Wiley Blackwell, vol. 28(4), pages 582-598, May.
- Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
More about this item
Keywords
human recources management (HRM); internal social responsibility (ISR); service sector; social responsibility (SR);All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:8:y:2016:i:2:p:179-:d:64026. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.