IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v8y2015i1p25-d61402.html
   My bibliography  Save this article

Using Social Media for Emergency Response and Urban Sustainability: A Case Study of the 2012 Beijing Rainstorm

Author

Listed:
  • Yandong Wang

    (State Key Laboratory of Information Engineering in Surveying, Mapping and Remote Sensing, Wuhan University, Wuhan 430079, China)

  • Teng Wang

    (State Key Laboratory of Information Engineering in Surveying, Mapping and Remote Sensing, Wuhan University, Wuhan 430079, China)

  • Xinyue Ye

    (School of Statistics and Mathematics, Zhongnan University of Economics and Law, Wuhan 430073, China
    Department of Geography, Kent State University, Kent, OH 44240, USA)

  • Jianqi Zhu

    (State Key Laboratory of Information Engineering in Surveying, Mapping and Remote Sensing, Wuhan University, Wuhan 430079, China)

  • Jay Lee

    (Department of Geography, Kent State University, Kent, OH 44240, USA
    College of Environment and Planning, Henan University, Kaifeng 475001, China)

Abstract

With the proliferation of social media, information generated and disseminated from these outlets has become an important part of our everyday lives. For example, this type of information has great potential for effectively distributing political messages, hazard alerts, or messages of other social functions. In this work, we report a case study of the 2012 Beijing Rainstorm to investigate how emergency information was timely distributed using social media during emergency events. We present a classification and location model for social media text streams during emergency events. This model classifies social media text streams based on their topical contents. Integrated with a trend analysis, we show how Sina-Weibo fluctuated during emergency events. Using a spatial statistical analysis method, we found that the distribution patterns of Sina-Weibo were related to the emergency events but varied among different topics. This study helps us to better understand emergency events so that decision-makers can act on emergencies in a timely manner. In addition, this paper presents the tools, methods, and models developed in this study that can be used to work with text streams from social media in the context of disaster management and urban sustainability.

Suggested Citation

  • Yandong Wang & Teng Wang & Xinyue Ye & Jianqi Zhu & Jay Lee, 2015. "Using Social Media for Emergency Response and Urban Sustainability: A Case Study of the 2012 Beijing Rainstorm," Sustainability, MDPI, vol. 8(1), pages 1-17, December.
    • Handle: RePEc:gam:jsusta:v:8:y:2015:i:1:p:25-:d:61402
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/8/1/25/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/8/1/25/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Fischer, Eileen & Reuber, A. Rebecca, 2011. "Social interaction via new social media: (How) can interactions on Twitter affect effectual thinking and behavior?," Journal of Business Venturing, Elsevier, vol. 26(1), pages 1-18, January.
    2. Xiangyang Guan & Cynthia Chen, 2014. "Using social media data to understand and assess disasters," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 74(2), pages 837-850, November.
    3. Bynum Boley, B. & Magnini, Vincent P. & Tuten, Tracy L., 2013. "Social media picture posting and souvenir purchasing behavior: Some initial findings," Tourism Management, Elsevier, vol. 37(C), pages 27-30.
    4. Mangold, W. Glynn & Faulds, David J., 2009. "Social media: The new hybrid element of the promotion mix," Business Horizons, Elsevier, vol. 52(4), pages 357-365, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Barry E. Prentice & Yui-Yip Lau & Adolf K. Y. Ng, 2021. "Transport Airships for Scheduled Supply and Emergency Response in the Arctic," Sustainability, MDPI, vol. 13(9), pages 1-17, May.
    2. Jia He & Miao Ma & Yuxuan Zhou & Miaoke Wang, 2023. "What We Have Learned about the Characteristics and Differences of Disaster Information Behavior in Social Media—A Case Study of the 7.20 Henan Heavy Rain Flood Disaster," Sustainability, MDPI, vol. 15(6), pages 1-18, March.
    3. Yuqi Zang & Jiamei Zhao & Wenchao Jiang & Tong Zhao, 2024. "Advanced Linguistic Complex T-Spherical Fuzzy Dombi-Weighted Power-Partitioned Heronian Mean Operator and Its Application for Emergency Information Quality Assessment," Sustainability, MDPI, vol. 16(7), pages 1-35, April.
    4. Jiyong Ding & Juefang Cai & Guangxiang Guo & Chen Chen, 2018. "An Emergency Decision-Making Method for Urban Rainstorm Water-Logging: A China Study," Sustainability, MDPI, vol. 10(10), pages 1-21, September.
    5. Rizwan Muhammad & Yaolong Zhao & Fan Liu, 2019. "Spatiotemporal Analysis to Observe Gender Based Check-In Behavior by Using Social Media Big Data: A Case Study of Guangzhou, China," Sustainability, MDPI, vol. 11(10), pages 1-30, May.
    6. Zheye Wang & Xinyue Ye & Ming-Hsiang Tsou, 2016. "Spatial, temporal, and content analysis of Twitter for wildfire hazards," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 83(1), pages 523-540, August.
    7. Jedsada Phengsuwan & Tejal Shah & Nipun Balan Thekkummal & Zhenyu Wen & Rui Sun & Divya Pullarkatt & Hemalatha Thirugnanam & Maneesha Vinodini Ramesh & Graham Morgan & Philip James & Rajiv Ranjan, 2021. "Use of Social Media Data in Disaster Management: A Survey," Future Internet, MDPI, vol. 13(2), pages 1-24, February.
    8. Mahsa Dalili Shoaei & Meisam Dastani, . "The Role of Twitter During the COVID-19 Crisis: A Systematic Literature Review," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 0.
    9. Mingyun Gu & Haixiang Guo & Jun Zhuang & Yufei Du & Lijin Qian, 2022. "Social Media User Behavior and Emotions during Crisis Events," IJERPH, MDPI, vol. 19(9), pages 1-21, April.
    10. Mahsa Dalili Shoaei & Meisam Dastani, 2020. "The Role of Twitter During the COVID-19 Crisis: A Systematic Literature Review," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 2020(2), pages 154-169.
    11. Lida Huang & Panpan Shi & Haichao Zhu & Tao Chen, 2022. "Early detection of emergency events from social media: a new text clustering approach," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 111(1), pages 851-875, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Benjamin Appiah Osei & Ama Nyenkua Abenyin, 2016. "Applying the Engell–Kollat–Blackwell model in understanding international tourists’ use of social media for travel decision to Ghana," Information Technology & Tourism, Springer, vol. 16(3), pages 265-284, September.
    2. Xing Wan & Javier Cenamor & Geoffrey Parker & Marshall Van Alstyne, 2017. "Unraveling Platform Strategies: A Review from an Organizational Ambidexterity Perspective," Sustainability, MDPI, vol. 9(5), pages 1-18, May.
    3. Janarthanan Balakrishnan & Pantea Foroudi, 2020. "Does Corporate Reputation Matter? Role of Social Media in Consumer Intention to Purchase Innovative Food Product," Corporate Reputation Review, Palgrave Macmillan, vol. 23(3), pages 181-200, August.
    4. Sergey P. Kazakov & Marina D. Predvoditeleva, 2015. "How Travelers Use Online and Social Media Channels to Make Hotel Choice Decisions. A Comparative Study of Russian Federation and American Tourists’ Online Consumer Behavior," HSE Working papers WP BRP 44/MAN/2015, National Research University Higher School of Economics.
    5. Misirlis, Nikolaos & Vlachopoulou, Maro, 2018. "Social media metrics and analytics in marketing – S3M: A mapping literature review," International Journal of Information Management, Elsevier, vol. 38(1), pages 270-276.
    6. Faseeh Amin Beig & Mohammad Furqan Khan, 2018. "Impact of Social Media Marketing on Brand Experience: A Study of Select Apparel Brands on Facebook," Vision, , vol. 22(3), pages 264-275, September.
    7. Zajadacz Alina & Minkwitz Aleksandra, 2020. "Using Social Media Data to Plan for Tourism," Quaestiones Geographicae, Sciendo, vol. 39(3), pages 125-138, September.
    8. Ngai, Eric W.T. & Tao, Spencer S.C. & Moon, Karen K.L., 2015. "Social media research: Theories, constructs, and conceptual frameworks," International Journal of Information Management, Elsevier, vol. 35(1), pages 33-44.
    9. Gustafsson, Veronika & Khan, Mohammad Saud, 2017. "Monetising blogs: Enterprising behaviour, co-creation of opportunities and social media entrepreneurship," Journal of Business Venturing Insights, Elsevier, vol. 7(C), pages 26-31.
    10. Chen, Peng-Ting & Kuo, Shu-Chen, 2017. "Innovation resistance and strategic implications of enterprise social media websites in Taiwan through knowledge sharing perspective," Technological Forecasting and Social Change, Elsevier, vol. 118(C), pages 55-69.
    11. Faseeh Amin Beig & Mohammad Furqan Khan, 2022. "Romancing the Brands on Social Media," Global Business Review, International Management Institute, vol. 23(3), pages 841-862, June.
    12. Mahan, Joseph E. & Seo, Won Jae & Jordan, Jeremy S. & Funk, Daniel, 2015. "Exploring the impact of social networking sites on running involvement, running behavior, and social life satisfaction," Sport Management Review, Elsevier, vol. 18(2), pages 182-192.
    13. Jamal El-Den & Pratap Adikhari & Pratap Adikhari, 2017. "Social media in the service of social entrepreneurship: Identifying factors for better services," Journal of Advances in Humanities and Social Sciences, Dr. Yi-Hsing Hsieh, vol. 3(2), pages 105-114.
    14. Monica Patrut, 2015. "Candidates In The Presidential Elections In Romania (2014): The Use Of Social Media In Political Marketing," Studies and Scientific Researches. Economics Edition, "Vasile Alecsandri" University of Bacau, Faculty of Economic Sciences, issue 21.
    15. Femke Hilverda & Margôt Kuttschreuter, 2018. "Online Information Sharing About Risks: The Case of Organic Food," Risk Analysis, John Wiley & Sons, vol. 38(9), pages 1904-1920, September.
    16. Bilgihan, Anil & Barreda, Albert & Okumus, Fevzi & Nusair, Khaldoon, 2016. "Consumer perception of knowledge-sharing in travel-related Online Social Networks," Tourism Management, Elsevier, vol. 52(C), pages 287-296.
    17. Irina Maiorescu & Razvan Dina & Alexandru Doru Plesea & Alecu Felician, 2015. "The Impact of Facebook Upon Social Skills of Young People ? a Business Employment Perspective," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 17(Special 9), pages 1289-1289, November.
    18. Robiady, Nurlita Devian & Windasari, Nila Armelia & Nita, Arfenia, 2021. "Customer engagement in online social crowdfunding: The influence of storytelling technique on donation performance," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 492-500.
    19. Rydén, Pernille & Ringberg, Torsten & Wilke, Ricky, 2015. "How Managers' Shared Mental Models of Business–Customer Interactions Create Different Sensemaking of Social Media," Journal of Interactive Marketing, Elsevier, vol. 31(C), pages 1-16.
    20. Abdullah Yahia Moqbile Ahmed, 2017. "The Impact of Exposure to Advertisement Online on Purchase Decision Empirical Study of Saudi Customers in Western Region," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(7), pages 366-386, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:8:y:2015:i:1:p:25-:d:61402. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.