IDEAS home Printed from https://ideas.repec.org/a/prg/jnlaip/v2020y2020i2id138p154-169.html
   My bibliography  Save this article

The Role of Twitter During the COVID-19 Crisis: A Systematic Literature Review

Author

Listed:
  • Mahsa Dalili Shoaei
  • Meisam Dastani

Abstract

At the end of 2019, COVID-19 (Coronavirus 2019) emerged in Wuhan, China, and spread rapidly worldwide. The use of virtual social networks, especially Twitter, has increased due to the present condition. The purpose of the present systematic literature review is to review the investigations on Twitter's role in the COVID-19 crisis. For this purpose, an appropriate search strategy was used to extract the studies conducted in the Web of Science and PubMed databases. In the end, 24 articles were reviewed. The results indicate that in the period of the COVID-19 pandemic, the content and tweets posted on Twitter were affected by this crisis, and various people such as the general public, health professionals, and politicians were sharing opinions, emotions, personal experience, and educational content about exposure to COVID-19 on this social media. Therefore, the speed of providing information to people has been one of the main advantages of Twitter during the crisis of COVID-19; however, the risk of using invalid information without scientific citation is also one of the most important concerns of using Twitter among people as well as health and governmental organizations. Thus, users should evaluate information accuracy more carefully and pay attention to the quality and validity of information before employing or sharing it. Governments and professionals can also prevent this disease's contagion even in similar future crises by employing Twitter correctly in the period of crisis and using the useful experience gained from applying social networks in the outbreak of COVID-19.

Suggested Citation

  • Mahsa Dalili Shoaei & Meisam Dastani, 2020. "The Role of Twitter During the COVID-19 Crisis: A Systematic Literature Review," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 2020(2), pages 154-169.
    • Handle: RePEc:prg:jnlaip:v:2020:y:2020:i:2:id:138:p:154-169
    DOI: 10.18267/j.aip.138
    as

    Download full text from publisher

    File URL: http://aip.vse.cz/doi/10.18267/j.aip.138.html
    Download Restriction: free of charge
    File URL: http://aip.vse.cz/doi/10.18267/j.aip.138.pdf
    Download Restriction: free of charge
    File URL: https://libkey.io/10.18267/j.aip.138?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Zhenghong Tang & Ligang Zhang & Fuhai Xu & Hung Vo, 2015. "Examining the role of social media in California’s drought risk management in 2014," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 79(1), pages 171-193, October.
    2. Xining Yang & Xinyue Ye & Daniel Z. Sui, 2016. "We Know Where You Are: In Space and Place - Enriching the Geographical Context through Social Media," International Journal of Applied Geospatial Research (IJAGR), IGI Global, vol. 7(2), pages 61-75, April.
    3. Siti Nuryanah & Sardar M. N. Islam, 2015. "The Context of the Case Study," Palgrave Macmillan Books, in: Corporate Governance and Financial Management, chapter 5, pages 145-156, Palgrave Macmillan.
    4. Yandong Wang & Teng Wang & Xinyue Ye & Jianqi Zhu & Jay Lee, 2015. "Using Social Media for Emergency Response and Urban Sustainability: A Case Study of the 2012 Beijing Rainstorm," Sustainability, MDPI, vol. 8(1), pages 1-17, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mahsa Dalili Shoaei & Meisam Dastani, . "The Role of Twitter During the COVID-19 Crisis: A Systematic Literature Review," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 0.
    2. Zheye Wang & Xinyue Ye & Ming-Hsiang Tsou, 2016. "Spatial, temporal, and content analysis of Twitter for wildfire hazards," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 83(1), pages 523-540, August.
    3. Carmenta, Rachel & Cammelli, Federico & Dressler, Wolfram & Verbicaro, Camila & Zaehringer, Julie G., 2021. "Between a rock and a hard place: The burdens of uncontrolled fire for smallholders across the tropics," World Development, Elsevier, vol. 145(C).
    4. Dai, Jiangyu & Wu, Shiqiang & Han, Guoyi & Weinberg, Josh & Xie, Xinghua & Wu, Xiufeng & Song, Xingqiang & Jia, Benyou & Xue, Wanyun & Yang, Qianqian, 2018. "Water-energy nexus: A review of methods and tools for macro-assessment," Applied Energy, Elsevier, vol. 210(C), pages 393-408.
    5. Anne Ventura & Van‐Loc Ta & Tristan Senga Kiessé & Stéphanie Bonnet, 2021. "Design of concrete : Setting a new basis for improving both durability and environmental performance," Journal of Industrial Ecology, Yale University, vol. 25(1), pages 233-247, February.
    6. Boris Rumanko & Zuzana Lušňáková & Monika Moravanská & Mária Šajbidorová, 2021. "Succession as a Risk Process in the Survival of a Family Business—Case of Slovakia," JRFM, MDPI, vol. 14(10), pages 1-20, September.
    7. Kong, Ling & Wang, Dongbo, 2020. "Comparison of citations and attention of cover and non-cover papers," Journal of Informetrics, Elsevier, vol. 14(4).
    8. Monica Laura ZLATI & Cristian MIRICA, 2021. "Biological Assets Accounting In The Agricultural Sector," European Journal of Accounting, Finance & Business, "Stefan cel Mare" University of Suceava, Romania - Faculty of Economics and Public Administration, West University of Timisoara, Romania - Faculty of Economics and Business Administration, vol. 15(25), pages 1-7, February.
    9. Ionel Bostan & Ionela-Corina Chersan & Magdalena Danileț & Mihaela Ifrim & Viorica Chirilă, 2020. "Investigations Regarding the Linguistic Register Used by Managers to Convey to Stakeholders a Positive View of Their Company, in the Context of the Business Sustainability Desideratum," Sustainability, MDPI, vol. 12(17), pages 1-19, August.
    10. Raymond B. Frempong & David Stadelmann, 2017. "Does Female Education have a Bargaining Effect on Household Welfare? Evidence from Ghana and Uganda," CREMA Working Paper Series 2017-08, Center for Research in Economics, Management and the Arts (CREMA).
    11. Michela Floris & Angela Dettori & Cinzia Dessi, 2021. "Handling Innovation in Small Family Firms: The Role of Context," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(5), pages 1-60, July.
    12. Lechenet, Martin & Makowski, David & Py, Guillaume & Munier-Jolain, Nicolas, 2016. "Profiling farming management strategies with contrasting pesticide use in France," Agricultural Systems, Elsevier, vol. 149(C), pages 40-53.
    13. Lawrence Collins Kihamaiso Mwebesa & Catherine Kansiime & Benon B. Asiimwe & Paddy Mugambe & Innocent B. Rwego, 2018. "The Effect of Financial Record Keeping on Financial Performance of Development Groups in Rural Areas of Western Uganda," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 10(4), pages 136-145, April.
    14. Mariusz Adynkiewicz-Piragas & Bartłomiej Miszuk, 2020. "Risk Analysis Related to Impact of Climate Change on Water Resources and Hydropower Production in the Lusatian Neisse River Basin," Sustainability, MDPI, vol. 12(12), pages 1-23, June.
    15. Apantri Peungnumsai & Apichon Witayangkurn & Masahiko Nagai & Hiroyuki Miyazaki, 2018. "A Taxi Zoning Analysis Using Large-Scale Probe Data: A Case Study for Metropolitan Bangkok," The Review of Socionetwork Strategies, Springer, vol. 12(1), pages 21-45, June.
    16. Gabriela MOTOI, 2020. "The Challenges And Opportunities Of Green Economy And Green Jobs.From A Global To A European Approach," Social Sciences and Education Research Review, Department of Communication, Journalism and Education Sciences, University of Craiova, vol. 7(2), pages 195-205, December.
    17. Alam, Mohammad Faiz & Pavelic, Paul, 2020. "Underground Transfer of Floods for Irrigation (UTFI): exploring potential at the global scale," IWMI Research Reports H050008, International Water Management Institute.
    18. Rizwan Muhammad & Yaolong Zhao & Fan Liu, 2019. "Spatiotemporal Analysis to Observe Gender Based Check-In Behavior by Using Social Media Big Data: A Case Study of Guangzhou, China," Sustainability, MDPI, vol. 11(10), pages 1-30, May.
    19. Oris Tom-Lawyer & Michael Thomas, 2020. "Re-examining the Status of the English Language in Anglophone Western Africa: A Comparative Study of Ghana and Nigeria," English Linguistics Research, Sciedu Press, vol. 9(4), pages 6-22, December.
    20. Van Vooren, Laura & Reubens, Bert & Broekx, Steven & Pardon, Paul & Reheul, Dirk & van Winsen, Frankwin & Verheyen, Kris & Wauters, Erwin & Lauwers, Ludwig, 2016. "Greening and producing: An economic assessment framework for integrating trees in cropping systems," Agricultural Systems, Elsevier, vol. 148(C), pages 44-57.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prg:jnlaip:v:2020:y:2020:i:2:id:138:p:154-169. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Stanislav Vojir (email available below). General contact details of provider: https://edirc.repec.org/data/uevsecz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.