IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v16y2024i8p3421-d1378765.html
   My bibliography  Save this article

Exploring the Role of Education and Professional Development in Implementing Corporate Social Responsibility Policies in the Banking Sector

Author

Listed:
  • Kamer-Ainur Aivaz

    (Faculty of Economic Studies, Ovidius University of Constanta, 900470 Constanta, Romania)

  • Anamaria Mișa

    (Department of Management, Bucharest University of Economic Studies, 010552 Bucharest, Romania)

  • Daniel Teodorescu

    (School of Education, Clark Atlanta University, Atlanta, GA 30314, USA)

Abstract

This study investigates the influence of education, professional development, and job satisfaction on the adoption of corporate social responsibility (CSR) practices among employees in the banking industry. A survey was conducted among 139 professionals employed in the banking sector in Romania to assess their engagement in CSR practices. In essence, the research explores four main objectives: the impact of demographic factors on CSR adoption, the influence of values formed during high school, the correlation between job satisfaction and CSR engagement, and the effect of professional development on CSR engagement. The findings from a hierarchical regression model indicate that job satisfaction plays a significant role in fostering stronger CSR practices within the banking sector, thereby contributing to broader social objectives. However, it is essential to conduct further research to elucidate the causal relationship between CSR adoption and job satisfaction, as the current study’s research design only establishes the existence of an association. Overall, this study holds implications for managers in the banking industry, highlighting the critical role of employee satisfaction in shaping individuals’ commitment to CSR initiatives.

Suggested Citation

  • Kamer-Ainur Aivaz & Anamaria Mișa & Daniel Teodorescu, 2024. "Exploring the Role of Education and Professional Development in Implementing Corporate Social Responsibility Policies in the Banking Sector," Sustainability, MDPI, vol. 16(8), pages 1-17, April.
  • Handle: RePEc:gam:jsusta:v:16:y:2024:i:8:p:3421-:d:1378765
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/16/8/3421/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/16/8/3421/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Yves Fassin & Derrick Gosselin, 2011. "The Collapse of a European Bank in the Financial Crisis: An Analysis from Stakeholder and Ethical Perspectives," Journal of Business Ethics, Springer, vol. 102(2), pages 169-191, August.
    2. Maria-Gaia Soana, 2011. "The Relationship Between Corporate Social Performance and Corporate Financial Performance in the Banking Sector," Journal of Business Ethics, Springer, vol. 104(1), pages 133-148, November.
    3. Johan Graafland & Bert Ven, 2011. "The Credit Crisis and the Moral Responsibility of Professionals in Finance," Journal of Business Ethics, Springer, vol. 103(4), pages 605-619, November.
    4. Mobin Fatma & Imran Khan, 2023. "Corporate Social Responsibility and Brand Advocacy among Consumers: The Mediating Role of Brand Trust," Sustainability, MDPI, vol. 15(3), pages 1-10, February.
    5. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    6. Adriana Grigorescu & Ionela Munteanu & Catalin-Daniel Dumitrica & Cristina Lincaru, 2023. "Development of a Green Competency Matrix Based on Civil Servants’ Perception of Sustainable Development Expertise," Sustainability, MDPI, vol. 15(18), pages 1-17, September.
    7. Andrea Pérez & Ignacio Rodríguez del Bosque, 2013. "Measuring CSR Image: Three Studies to Develop and to Validate a Reliable Measurement Tool," Journal of Business Ethics, Springer, vol. 118(2), pages 265-286, December.
    8. Scholtens, Bert, 2008. "A note on the interaction between corporate social responsibility and financial performance," Ecological Economics, Elsevier, vol. 68(1-2), pages 46-55, December.
    9. Graafland, J.J. & van de Ven, B.W., 2011. "The Credit Crisis and the Moral Responsibility of Professionals in Finance," Other publications TiSEM 5b43729e-b13c-4455-a230-c, Tilburg University, School of Economics and Management.
    10. François Maon & Adam Lindgreen & Valérie Swaen, 2009. "Designing and Implementing Corporate Social Responsibility: An Integrative Framework Grounded in Theory and Practice," Journal of Business Ethics, Springer, vol. 87(1), pages 71-89, April.
    11. Mohammad Nurunnabi & Yazeed Alfakhri & Demah H. Alfakhri, 2018. "Consumer perceptions and corporate social responsibility: what we know so far," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 15(2), pages 161-187, June.
    12. Herremans, Irene M. & Akathaporn, Parporn & McInnes, Morris, 1993. "An investigation of corporate social responsibility reputation and economic performance," Accounting, Organizations and Society, Elsevier, vol. 18(7-8), pages 587-604.
    13. Graafland, J.J. & van de Ven, B.W., 2011. "The Credit Crisis and The Moral Responsibility of Professionals in Finance," Other publications TiSEM 3097c1b1-0b0f-4789-ad3d-1, Tilburg University, School of Economics and Management.
    14. Y. Fassin & D. Gossselin, 2011. "The collapse of a European bank in the financial crisis: an analysis from strategic, stakeholder, ethical and governance perspectives," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/726, Ghent University, Faculty of Economics and Business Administration.
    15. Michelle Man Suet Law & Peter Hills & Billy Chi Hang Hau, 2017. "Engaging Employees in Sustainable Development – a Case Study of Environmental Education and Awareness Training in Hong Kong," Business Strategy and the Environment, Wiley Blackwell, vol. 26(1), pages 84-97, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Iulia Oana Stefanescu & Raluca Trandafir, 2024. "Participation in Lifelong Learning Depending on Economic Development and Educational Attainment level: A Statistical Approach Using Two-Way ANOVA," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 256-264.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Juan J. Nájera-Sánchez, 2019. "A Systematic Review of Sustainable Banking through a Co-Word Analysis," Sustainability, MDPI, vol. 12(1), pages 1-23, December.
    2. Vita Akstinaite & Graham Robinson & Eugene Sadler-Smith, 2020. "Linguistic Markers of CEO Hubris," Journal of Business Ethics, Springer, vol. 167(4), pages 687-705, December.
    3. Alan J. Kearns, 2017. "Rebuilding Trust: Ireland’s CSR Plan in the Light of Caritas in Veritate," Journal of Business Ethics, Springer, vol. 146(4), pages 845-857, December.
    4. Dancsik, Bálint, 2020. "Rendszerszintű kockázat rendszerszintű erkölcs nélkül. Kiegészítések a pénzügyi válságok etikai magyarázatához [Systemic risk without systemic ethics. Supplements to the ethical explanation of fina," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(3), pages 225-243.
    5. Jaroslav Belás, 2012. "Social Responsibility And Ethics In The Banking Business: Myth Or Reality? A Case Study From Slovak Republic," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 57(195), pages 115-138, October -.
    6. Francisco Javier Forcadell & Elisa Aracil, 2017. "European Banks' Reputation for Corporate Social Responsibility," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(1), pages 1-14, January.
    7. Galletta, Simona & Mazzù, Sebastiano & Naciti, Valeria & Paltrinieri, Andrea, 2024. "A PRISMA systematic review of greenwashing in the banking industry: A call for action," Research in International Business and Finance, Elsevier, vol. 69(C).
    8. Kladakis, George & Chen, Lei & Bellos, Sotirios K., 2023. "Ethical bank disclosures and liquidity creation," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 84(C).
    9. Bonnie G. Buchanan, 2016. "Securitization: A Financing Vehicle for All Seasons?," Journal of Business Ethics, Springer, vol. 138(3), pages 559-577, October.
    10. Buchanan, Bonnie G., 2016. "Securitization: a financing vehicle for all seasons?," Bank of Finland Research Discussion Papers 31/2016, Bank of Finland.
    11. Mobin Fatma & Imran Khan, 2023. "How Do Bank Customers’ Perceptions of CSR Influence Marketing Outcomes: Their Trust, Identification, and Commitment?," Sustainability, MDPI, vol. 15(7), pages 1-10, March.
    12. Buchanan, Bonnie G., 2017. "The way we live now: Financialization and securitization," Research in International Business and Finance, Elsevier, vol. 39(PB), pages 663-677.
    13. Raymond O. S. Zaal & Ronald J. M. Jeurissen & Edward A. G. Groenland, 2019. "Organizational Architecture, Ethical Culture, and Perceived Unethical Behavior Towards Customers: Evidence from Wholesale Banking," Journal of Business Ethics, Springer, vol. 158(3), pages 825-848, September.
    14. Olivier Mesly & David W. Shanafelt & Nicolas Huck, 2021. "Dysfunctional Markets: A Spray of Prey Perspective," Journal of Economic Issues, Taylor & Francis Journals, vol. 55(3), pages 797-819, July.
    15. Anthony Asher & Tracy Wilcox, 2022. "Virtue and Risk Culture in Finance," Journal of Business Ethics, Springer, vol. 179(1), pages 223-236, August.
    16. Ian P. Dewing & Peter O. Russell, 2016. "Whistleblowing, Governance and Regulation Before the Financial Crisis: The Case of HBOS," Journal of Business Ethics, Springer, vol. 134(1), pages 155-169, March.
    17. Thanassoulis, John & Morrison, Alan, 2017. "Ethical standards and cultural assimilation in financial services," CEPR Discussion Papers 12060, C.E.P.R. Discussion Papers.
    18. Guillaume Mercier & Ghislain Deslandes, 2017. "There are no Codes, Only Interpretations. Practical Wisdom and Hermeneutics in Monastic Organizations," Journal of Business Ethics, Springer, vol. 145(4), pages 781-794, November.
    19. Kun Liang & Cuiqing Jiang & Zhangxi Lin & Weihong Ning & Zelin Jia, 2017. "The nature of sellers’ cyber credit in C2C e-commerce: the perspective of social capital," Electronic Commerce Research, Springer, vol. 17(1), pages 133-147, March.
    20. Betsy Stevens, 2013. "How Ethical are U.S. Business Executives? A Study of Perceptions," Journal of Business Ethics, Springer, vol. 117(2), pages 361-369, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:16:y:2024:i:8:p:3421-:d:1378765. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.