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The Improvement of Logistics Management in China: A Study of the Risk Perspective

Author

Listed:
  • Qing Su

    (School of Management, Zhejiang University of Technology, Hangzhou 310023, China)

  • Yangyan Shi

    (Macquarie Business School, Macquarie University, Sydney 2000, Australia)

  • Yangfei Gao

    (School of Humanities, Creative Industries and Social Sciences, The University of Newcastle, Callaghan 2308, Australia)

  • Tiru Arthanari

    (External Collaborator, Business School, The University of Auckland, Auckland 1010, New Zealand)

  • Mengmeng Wang

    (College of Business, Gachon University, Seongnam 05843, Republic of Korea)

Abstract

This paper identifies and empirically validates the potential risks in overseas third-party logistics services that support sustainable cross-border e-commerce logistics in China. This research addresses a significant gap in the current literature by conducting a comprehensive literature review and case study, primarily focusing on third-party logistics services’ benefits without adequately discussing the associated risks. Our study highlights the medium and high risks in forwarding and contracting processes, such as cost uncertainty, quality issues, and cultural and language differences. The findings contribute to academic research and practical applications by providing a theoretical foundation and practical guidance for enhancing logistics management in China’s sustainable cross-border e-commerce. This research promotes the resilience and sustainability of cross-border e-commerce supply chains and offers valuable insights for overseas 3PL service providers looking to expand their operations in China.

Suggested Citation

  • Qing Su & Yangyan Shi & Yangfei Gao & Tiru Arthanari & Mengmeng Wang, 2024. "The Improvement of Logistics Management in China: A Study of the Risk Perspective," Sustainability, MDPI, vol. 16(15), pages 1-28, August.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:15:p:6688-:d:1450117
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    References listed on IDEAS

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